Building the Worlds Best Business Applications Damir Huljev

Building the World’s Best Business Applications Damir Huljev Direktor razvoja poslovanja INFODESIGN d. o. o.

Progress Software Corporation Dedicated to business application productivity Simplify your business Progress Software 2

The World’s Best Business Applications Agenda n n n Simplify your business n Business Applications Today Simplifying Your Job Who Makes Progress PSC – A Solid Foundation “If I had to make the decision all over again, I’d definitely use Progress. ” 3 Tony Vallin Global Director of IT Transitions Optical – November 2002 © 2003 Progress Software Corporation

The Business Value of IT “IT has no mandate other than the mandate from the business. ” Simplify your business Gartner Group October, 2002 “With flat budgets and decreased spending, organizations need to better use existing investments and learn to decrease costs while increasing efficiency. ” Colleen Niven, AMR November, 2002 “The only function of business is to provide customer value. ” Peter Drucker, Business 2. 0 4 © 2003 Progress Software Corporation

Business Priorities For Competitive Advantage Simplify your business Grow Profit Gain new efficiencies Grow Revenue § Improve § Provide § Exploit 5 WIN new business critical business processes up-to-date Information existing and new technologies © 2003 Progress Software Corporation

Typical Application Architectures Sales Enterprise SFA Distribution Order Entry e. CRM Subsidiary ERP CRM Order Entry Supply Chain Simplify your business Improve Customer Service and Lower Transaction Costs Order Entry Self-Service Inventory Partners 6 © 2003 Progress Software Corporation E-Procurement AR GL Finance

The World’s Best Business Applications Agenda n n n Simplify your business n Business Applications Today Simplifying Your Job Who Makes Progress PSC – A Solid Foundation “We selected Open. Edge because it is based on open standards and offers the easiest system to implement and administer. ” Cristof Thomas Daimler. Chrysler Services Management, September 2002 7 © 2003 Progress Software Corporation

the Progress Company Develop, Deploy, Integrate, & Manage Simplify your business We simplify the

Simplify your business Kaiser Permanente Makes Progress in Healthcare § Fastest Implementation § Lowest

Business Application Landscape Sales Enterprise HTML SFA Distribution HTTP Order Entry e. CRM Real-Time Enterprise Supply WSDL Chain Subsidiary ERP CRM Web Services SSL JMS Order Entry XML UDDI Improve Customer Service and Lower Transaction Costs WML Simplify your business ODBC Order Entry SOAP SQL Self-Service JDBC Inventory Partners 10 © 2003 Progress Software Corporation SOA J 2 EE E-Procurement SODA AR Enterprise Nervous System GL Finance

Open. Edge : Simple, Integrated, Open Application Framework Client Business Analytical Processing App. Mgmt. • Security Development Tools Simplify your business Applications “With Open. Edge, Progress has assembled Integration Services the key pieces of a comprehensive platform for building e-business applications…” Application Server Steve Hendrick, VP, IDC Data Management June 2001 11 © 2003 Progress Software Corporation XML HTML JMS WML Java JMS SSL J 2 EE HTTP SQL SOAP ODBC JDBC

Simplify your business Open. Edge : Providing Value Development Simplify the development of sophisticated business applications Deployment Empower users with flexible, costeffective, platform independent solutions Integration Make it easy to collaborate by providing industry-standard integration Management Optimize the performance, administration, and availability of critical information assets. 12 © 2003 Progress Software Corporation

Platform Cost of Ownership Simplify your business “The Lowest Cost of Ownership Belongs to Progress” 13 $70, 000 SQL Server 2000 $60, 000 Initial Licenses Progress Open. Edge $50, 000 Development Tools Deployment Initial Licenses $40, 000 $30, 000 Development Tools Upgrades Deployment Administration $20, 000 $10, 000 Aberdeen Group $0 Jan. 2002 © 2003 Progress Software Corporation Administration Training Support

The World’s Best Business Applications Agenda n n n Simplify your business n Business Applications Today Simplifying Your Job Who Makes Progress PSC – A Solid Foundation “We have received high praise and accolades from other technology-driven companies, and all our partners and clients are astonished at the power in our systems. We definitely have the Edge. ” Chris Noden Head of Development, Monstermob, Sept. 2002 14 © 2003 Progress Software Corporation

Who Makes Progress in Beverages Tropicana $2, 700, 000 Annual revenue in the U. S. alone 1, 250, 000 Customer records in their Progress database 10, 000 Customer calls per month via their customer relationship system developed by Wilke/Thornton 500% Simplify your business Increase in customer calls after implementation 28 Offices worldwide 0 DBA 15 © 2003 Progress Software Corporation

The World’s Best Business Applications Agenda n n n Simplify your business n Business Applications Today Simplifying Your Job Who Makes Progress PSC – A Solid Foundation “Companies that can deliver solid and consistent financial results are more likely to be put on the short list…” Colleen Niven AMR, September 2002 17 © 2003 Progress Software Corporation

Simplify your business #86 in Five Year Return on Equity 18 © 2003 Progress

Annual Revenue and EPS Analysis Earnings per Share Total Revenue $Millions 300 $264 $300* $273 $ 1. 00 Simplify your business $. 46 0 FY 01 FY 02 FY 03 *Per Analysts’ Estimates 19 © 2003 Progress Software Corporation 0 FY 01 $. 54 FY 02 $. 62* FY 03

Great Products, Partners, Customers Leads to …… Great Success! QTR Y/Y % Increase (Decrease) Simplify your business Progress Microsoft Oracle SAP BEA IBM Sybase Siebel Rational S/W Iona Veritas 21 Q 2 2002 Q 3 2002 Q 4 2002 Q 1 2003 Total Rev. EPS Total Net Rev. Income 2% 13% 3% 12% 13% 11% (17%) (10%) 10% (13%) (10%) (33%) 26% (3%) 112% (3%) 10% 2% 9% (40%) (12%) (80%) (12%) (31%) (4%) (300%) (16%) (15%) (6%) (79%) 3% 7% 0% 446% 22% (1%) ( 2%) 49% 8% 19% 7% (12%) (8%) (13%) (10%) 26% (11%) (259%) (7%) 15% 4% 35% 11% 72% 12% (20%) (16%) (25%) (55%) (7%) ($. 23) (28%) (61%) (18%) (63%) (19%) (65%) (13%) (55%) (6%) (26%) (5%) (16%) (49%) (141%) (35%) (363%) (32%) (138%) (4%) (7%) (24%) © 2003 Progress Software Corporation (28%) 7% 14% 8% 13%

Progress and Its Partners – Leaders in Business Applications Manufacturing Supply Chain 22 © 2003 Progress Software Corporation Education Government Telecommunications Accounting Finance Retail and E-Commerce HR/Payroll Healthcare Customer Service Financial Services CRM Manufacturing & Distribution Front Office E-Commerce Business Intelligence Back Office Portfolio of Applications Simplify your business Industries

Industry Expertise on Progress Open. Edge Technology Simplify your business Over 2, 000 application

the Progress Company is Your Global Partner … over 2 Million Users … over 50, 000 companies … over 70% of Fortune 100 … over 5, 000 applications Simplify your business … deployed at over 100, 000 sites … in over 100 countries … Profitable public company. 24 © 2003 Progress Software Corporation