Building Positive Relationships DIFFERENT TYPES OF RELATIONSHIPS Type

Building Positive Relationships

DIFFERENT TYPES OF RELATIONSHIPS Type of Relationship Based on… FRIENDSHIP FAMILY Right to choose Common interests Family roles & identities ROMANTIC WORKING COMMUNITY Love, intimacy & commitment Resect, commitment & support Support & guidance

Characteristics of Positive Relationships BRAINSTORMING TIME

POSITIVE RELATIONSHIPS Skills and Qualities Ability to: Give & take Unselfish Communicate Mutual respect Be yourself Caring Accept differences in people & their viewpoints Tolerant Supportive Respect work of others Sympathetic Good listener Work in a team Understand how others think Enjoy shared activities

EFFECTIVE COMMUNICATION BUILDS GOOD RELATIONSHIPS

COMMUNICATION Effective Ineffective Listen attentively Not paying attention to speaker Listen to the how - feelings Interrupting Non-judgemental Jumping to conclusions & judgemental, Understand before responding Getting half the story Speak clearly & assertively Emotional, overreacting, pointing & pushing Understand person’s feelings Defensive behaviour & sarcastic responses

COMMUNICATION STRATEGIES

FACTORS influencing Communication EXAMPLES

CONFLICT RESOLUTIO N

WHAT IS CONFLICT?

WHAT IS CONFLICT? v Normal part of life v Important v Eg. life skill Teasing, jealousy, physical aggression v Find acceptable ways of expressing anger, disappointment & resentment

WHAT IS CONFLICT? q RESULTS FROM OPPOSITION OR DISAGREEMENT q INTERDEPENDENCE BETWEEN PEOPLE & CERTAIN GOALS THAT NEED TO HAPPEN ARE NOT ACHIEVED

How do you deal with CONFLICT SITUATIONS? q Common q Ways conflict situations of dealing with the conflict?

Inter-personal Conflict v CONFLICT v OCCURS WITH OTHERS BETWEEN CO-WORKERS, SIBLINGS, SPOUSES, ROOMMATES, NEIGHBOURS v WHAT PEOPLE THINK OF AS CONFLICT

Intra-personal Conflict v AKA INTRA-PSYCHIC CONFLICT v OCCURS WITHIN YOU - INTERNAL ARGUMENT WITH SELF v DEVELOPS OUT OF OWN THOUGHTS, IDEAS, EMOTIONS, VALUES & PREDISPOSITIONS. v EG: WANT NEW SHOES, BUT KNOW YOU SHOULDN’T SPEND THE MONEY ON THEM!!

POSITIVE & NEGATIVE CONFLICT HEALTHY CONFLICT Skills to develop better relationships Gain understanding of self Increase resolution skills Avoid negative & damaging reactions

STYLES OF CONFICT MANAGEMENT

Competing High concern for self v Low concern for others v Win/lose situation v No resolution for loser & resentment simmers v

Avoiding Low concern for self & others v No direct communication v Conflict festers & surfaces again v

Collaborating v v v High concern for self & others Most effort re communication competence Win/win situation Mutually beneficial solution – both parties satisfied Future: Positive problem solving & improved relationships

Accommodating v v v Low concern for self High concern for others Passive / submissive Comply without input Why? Generous, forced, tired or distracted Accommodater feels used or helpless

Compromising Moderate concern for self & others v Low investment in conflict / relationship v Partial win/lose situation v Good strategy if time limits or potential relationship deterioration v