Building Performance through People Leading Inspiring and Engaging

Building Performance through People Leading, Inspiring and Engaging others to achieve their potential and maximise results James Gordon-Hall www. Building. Performance. Through. People. com

Building Performance … Managing People n n Leading & Leadership Inspiration Engagement Performance Ensuring Great Place to Work

Employee Relations n Leading n n n n & Leadership Shared Values / Culture Direction Communication Management Styles Engaging with others Organisational Behaviour Embracing Change

Developing People n Inspiration Motivation ¨ Empowerment ¨ Trust ¨ Innovation ¨ Collaboration / Teamwork ¨ Shared Knowledge / KM ¨ Learning & Development / CPD ¨

Shared Values n Employee n n Engagement Commitment / Dedication Recognition / Acknowledgement Voice / Feedback Psychological Contract

Encouraging Excellence n Performance n n n Achieving Objectives Work Practices Best Practice Continuous Improvement Managing Change Competitive Advantage

Empowerment through Culture 7 C’s Framework CONNECT COMMUNICATE COLLABORATE CHALLENGE CREATE CHANGE CONFIRM

Overcoming Constraints Building Performance Through People ¨ Reducing levels of Outsourcing ¨ Investing in L&D ¨ Sharing Knowledge & Information ¨ Encouraging & recognising CPD ¨ Improving people management ¨ Facilitating innovation ¨ Developing trust in Employee Relations

Ensuring Engaged Employees Empowered