Building an Inspired Collaborative Intelligent Organization An Inspired

Building an Inspired, Collaborative, Intelligent Organization

An Inspired, Collaborative, Intelligent Organization … is able to learn, innovate, and respond to market and stakeholder needs in a fast, dynamic and sustainable way.

Transforming an Organization requires: 1. Personal Transformation 2. Intelligence Banks (from human capital to intelligence assets) 3. Intelligence Highways (wiki-based knowledge repositories and apps) 4. Collaboration model 5. Implementation based on high performance teams

Components of Organizational Change Culture Change Processes Collaboration Know How Support Specific Apps ROI Model Stakeholders Personal Transformation Technology

Areas of Potential Implementation • Strategic Planning • Control Dashboards • Customer Support • Sales • Re-engineering • Training • Corporate Universities • Process Management • Knowledge Management

Empower. Teams “is a powerful transformation process in which a specific deliverable (that normally takes 6 -18 months) is developed in only 4 weeks. ” The key: taking a critical project

Expected results • Deliverables completed in 4 weeks • Collaborative skills and collaboration technology adoption • Sustainable transformation • Organizational IQ increase (of team trained)

Empower. Teams • 2 full-day workshop session working on your own business case • Easy access to collaboration tools, both proprietary (Intellibanks) and open source • Personal and team coaching and support

Principles of Empower Team Collaboration Process • 1 st : Clear Purpose • 2 nd: Synergy (we always cooperate and build together) • 3 rd : Virtuality and Instant Accessibility (we operate in the cloud, “if it is not a click away it doesn´t exist”) • 4 rd : Simplicity (less is more) • 5 rd : Creative Evolution We iterate over and over again and “We fly the airplane while building it”) • 6 rd : Critical Mass (of participants and content) 7 rd : Meta-synchronicity (we don´t need to follow a linear sequence) Copyright Empower. Ecosystems, INC

Pillars of an Empower. Team 1. We are in a state of “presence” 2. We are impeccable with our agreements 3. We collaborate 4. We always do our best 5. We don't rest until everyone is done 6. We focus on “How we can make things possible” 7. We are not realistic (“Being realistic is the most commonly traveled road to mediocrity”) Copyright Empower. Ecosystems, INC

Our Methodology

Empower. Team Process & Results Planning Documentation Strategic Dashboards Best Practices Processes Project Management Knowledge management Intellibanks Specific Purpose Apps Culture Change Super Productivity Collective Business Intelligence Competencies

▲Empower. Ecosystems ▲Consulting firms ▲Universities ▲IT Vendors Empower. Team Collaboration Value ▲ High ▲ ▲ ▲▲ Medium Low None ▲ ▲ ▲ ▲▲ Intelligence Ahorro Bank Speed of Learning and Implementation Communication Technologies ▲ ▲ ▲ ▲ Empowerment y cambio cultura Transferencia Consultoria procesos (Autosuficiencia) ▲ ▲ ▲▲ ▲▲ Capacitación ▲ ▲▲▲▲ ▲▲ Ecosistema Collaborative Applications

10 Cases in Citi-Banamex 1. Banamex University- Courseware development 2. HR- Learning and training portal 3. Mid Market Banking-Communication and CRM 4. Corporate Banking-Process Reengineering 5. Insurance- Product Development and Innovation 6. Marketing* 7. Digital Marketing 8. Electronic Banking* 9. Commercial Banking* 10. Customer Service*

Contact Info Victor Heredia victor@e-ecosystems. com 001 -707 -6347112