Building a Digital Ready Workforce The Future of

Building a Digital Ready Workforce The Future of Informatics @James. Freed 5 – Health Education England @Di. Bullman – NHS Digital @Pete. Thomond – Clever Together 1

Building the future… 1. Networks 2. Sharing best practice (repository) 3. Individual attitudes and behaviours 4. Career frameworks and roles 5. Support professionalism at the local level 6. Creating tomorrow’s informaticians 7. Art of the possible, innovation 2

Progressing the Professionalism Workstream • • • Professionalism workstream strategy Crowd sourcing consultation & how it was carried out What we heard How do we take this forward? What are your views? 3

Professionalism workstream strategy Agreed at BDRW Board Sept 2017 1. Research - requirements of health and care informatics professionals. 2. Supporting the Faculty of Clinical Informatics (FCI) – to create a recognised clinical informatics profession. 3. Supporting the Federation for Informatics Professionals (Fed-IP) - provide a central professional register. 4. Using leverage to increase professional body membership and professional registration. 5. Investigating, and potentially creating, networks – enable professionals to share best practice and learn from one another. 4

Objectives of crowd-sourcing exercise • Aimed at informatics specialists • Online platform • Participants could add ideas, comment and vote Insight Mandate • What did we want to get out of this? Generate interest • Engaged as many people, networks and groups as possible • Pose challenging questions • Seed ideas • Facilitate discussion • Analyse responses • Generate ‘co-created’ vision and insights Action • Workstream aims • Ongoing work • Other initiatives • Constraints 5

Generating interest Between 22 November and 13 December 2017 11, 386 visited our online workshop 3, 672 read intro 1, 061 448 20, 075 qualitative and quantatative data points

Spread of interest - vision heavy [CATEGORY NAME], [VALUE], [PERCENTA GE] [CATEGORY NAME], [VALUE], [PERCENTAGE]

Digitally willing and digitally able Insights were categorised to produce a model for the strategy Individual attitudes Digitally willing Organisational “drivers” Digital ready Skills Digitally able Technology

Insight – Individual attitudes 1. Keep a consistent focus on patients, always asking “how does this deliver quicker, better, safer care? ” Individual attitudes Digitally willing Organisational “drivers” Digital ready Skills Digitally able Technology 2. Learn from success and failure 3. Act in a collaborative and open way, narrowing the gap between clinicians and non-clinicians, encouraging healthcare professionals to lead the implementation of projects 4. Ensure technical language is not a barrier to communication 5. Lead by example in innovation and the adoption of technology 6. Show empathy and understanding

Insight – Organisational Drivers 1. Build cultures in which every opinion is valued Individual attitudes Digitally willing Organisational “drivers” Digital ready Skills Digitally able Technology 2. Create forums to share knowledge and expertise with other informaticians 3. Help organisations understand the problems they are trying to solve, rather than purchase solutions and then find a problem to solve them with 4. Create CCIO networks within STP areas 5. Establish data science hubs to share expertise between organisations

Insight - Skills Individual attitudes Digitally willing Organisational “drivers” Digital ready 1. Establish clear professional standards for informaticians 2. Develop expertise in specific areas of informatics. E. g. statistical principles, medical terminology 3. When supporting others, informaticians should: Skills • communicate simply, avoid jargon and use plain English when training Technology • take every opportunity to teach about the importance of informatics • be embedded in organisations, at the point of need Digitally able

Insight - Technology 1. Give people the right technology, and the connectivity to use it Individual attitudes Digitally willing Organisational “drivers” Digital ready Skills Digitally able Technology 2. Before introducing new technologies, rely on the expertise of frontline staff to define the problems that need to be solved 3. When designing new systems, do not simply replicate paper-based processes 4. Keep a consistent focus on the quality of data and information, rather than the technologies used to collect and analyse it 5. Help to ensure technology is intuitive and invisible 6. Provide free wifi in all public areas 7. Work towards a common data dictionary for health and care

Testing potential areas of work Digital Health Leadership Summit (March 2018) • Develop networks to enable peer-support (21 votes) • Develop a repository of best practice (19 votes) • Support informaticians in post to develop in attitudes and behaviours (18 votes) • Support health and care organisations to recruit informatics staff with the right values and behaviours (13 votes) • Establish clear professions within informatics linked to capability profiles (10 votes) • Identify organisation-level support to enable professionalism (10 votes) • Ensure all informaticians are ‘up to scratch’ (8 votes) • Develop organisation-centric support (5 votes) • Develop support at the Integrated Care Service level (5 votes) 13

Other considerations • Fed-IP and FCI – need to do all we can to ensure they become self-sustaining bodies • Fed-IP, FCI and Digital Academy – will already address some of the issues raised • What else is already out there? • What’s best done nationally? • What can be done within the programme constraints e. g. programme ends 2021? • What else do we need to do to support capacity and capability? 14

Potential work areas to take forward 1. Networks 2. Sharing best practice (repository) 3. Individual attitudes and behaviours 4. Career frameworks and roles 5. Support professionalism at the local level 6. Creating tomorrow’s informaticians 7. Art of the possible, innovation 15

Thank you @James. Freed 5 – Health Education England @Di. Bullman – NHS Digital @Pete. Thomond – Clever Together 16