BUAD 206 Business of Tourism On the Right

BUAD 206 : Business of Tourism On the Right Track Library Research Skills & Resources Michelle Ward & Garth Homer , January 2009 Okanagan College Kelowna, Library www. okanagan. bc. ca/library

Strategise ! • • Defining your topic, Approach identifying Keywords Types of Info needed whose Perspectives Example: Business of Ecotourism Key terms & variants ecotourism eco-tours eco-travel eco-friendly travel wilderness tourism nature tourism adventure tourism sustainable tourism / travel “green tourism” Search Tip! “phrase” alpine / marine ecotourism and environment tourism and sustainability Search Tip! sustain* Geographic Canada North America British Columbia Okanagan Vancouver Names of eco-friendly resorts/recreation areas eg. Lake O’Hara Lodge, Yoho National Park Focus - business strategy marketing management economic /social/environment aspects Types of info case studies trends statistics legislation/ regulation certification best practices Perspectives – researchers (academic, industry, NGO), tourism industry, government, tourism consumers, residents, activists … next step! Library Website www. okanagan. bc. ca/library

searching Library Catalogue

searching Library Catalogue Keyword Relevance search

searching Library Catalogue Request items not held at local campus Downloadable report from catalogue link

searching Library Catalogue Subject Browse search

searching Library Catalogue

Find Articles Go to Library Website www. okanagan. bc. ca/library Click Find Articles Select Business & Economics Online Resources Databases ØHospitality & Tourism Complete ØCBCA (Canadian Business & Current Affairs) Complete ØCPI. Q Canadian Periodical Index ØCanadian Newsstand ØConference Board of Canada ØBusiness Source Premier ØAcademic Search Premier ABI/Inform ! try out all those keywords, try different combinations ! watch for full-text[PDF] and Where can I get this … ?

Find Articles Search in Article Databases for Business

Find Articles Hospitality & Tourism Complete database Example 1: Full Text available online

Find Articles Example 2: Where can I get this Link to full-text of article in another database

Find Articles Where can I get this ? Not available at OC Library ? Click & follow the links to Request this Item by Interlibrary loan Example 3:

Find Articles Canadian Newsstand database

Reference Resources In-Library: Local Area Files = local newspaper clippings e. g. Kelowna Daily Courier Search Library Voyager Catalogue, by keyword relevance with quick limit, local area files or by subject browse and look for location, Kelowna area file Located in cabinets near copiers, folders in alphabetical order by subject Example subject folders – Tourist trade – British Columbia – Okanagan Valley / Kelowna Ecotourism Recreation areas Hotels Resort names eg. Big White Mountain Tip! For other local community papers e. g. Kelowna Capital News, Penticton Western News, Morning Star (Vernon) plus provincial & national papers search & find full-text from 2004 onwards, using Canadian Newsstand database

Statistics Library Webpage – Research Data & Statistics Library licensed access to BC Stats downloadable statistical bulletins

Statistics BC Regional Stats and Trend reports

Statistics Library licensed access to Statistics Canada downloadable publications

Statistics Tourism Statistics websites: v. Statistics Canada homepage (public access) Stats by subject Travel & tourism includes Internet Publications e. g International Travel: Advance Information v. BC Stats (public access) Subject areas > Business & Industry Tourism + links to other tourism statistics sites also use A-Z subject Tourism • Tourism Sector Monitor reports v. Canadian Tourism Commission click Research & Statistics v. Tourism Vancouver on Media page click Media Tools > Marketing Research v. Tourism BC • Research > Tourism indicators • Provincial & Regional tourism statistics; regional research & profiles • Example for Thompson-Okanagan

Web Sites for Tourism Regulatory / Policy Agencies • • Canadian Tourism Commission > Research & Statistics > market knowledge, product knowledge, industry research, trends & outlook … Parks Canada, Canadian Heritage …. Tourism BC (BC Ministry of Tourism, Sports and the Arts) > research includes: regional, market &sector profiles BC 2010 Olympics (BC Ministry of Economic Development) Research Associations • Canadian Tourism Research Institute • Rene Waksberg’s Tourism Research links > research [link unstable] » use link by Library subscription to Conference Board of Canada for Trends>Travel & Tourism Industry Associations • • • World Travel & Tourism Council > download centre Tourism Industry Association of Canada > issues Council of Tourism Associations of BC Canadian Sport Tourism Alliance > news & links Aboriginal Tourism Association of BC BC Wilderness Tourism Association Outdoor Recreation Council of BC Others • • Lonely Planet Fodor’s Google Scholar [use with caution – source of scholarly articles]

Acknowledge & Cite ! keep Records of your Sources … References Books & chapters in books, videos Authors, book & chapter Titles, Publishers/Producers, Place & Date of Publication/Production … Articles Article authors, titles; Journal/newspaper/magazine Titles Volume, Issue & Page numbers … When sourced in online journals or library databases or websites add: Library Database / Online Journal / Webpage names & urls Retrieval dates

Styles for Business Writing APA Style

APA Style Book Fennell, D. A. (2003). Ecotourism: An introduction. New York: Routledge. Magazine / Journal Article Vlesides, M. (2006). Green Lodges. British Columbia Magazine, 48(3), 42 -53. When Article is retrieved from a Library Database Add : name of Library database accessed and date retrieved Nepal, S. K. , & Reid, R. E. (2004). Indigenous ecotourism in central British Columbia. Journal of Ecotourism, 3, 173 -194. Retrieved January 17, 20089 from Hospitality & Tourism Complete database

APA Style Web sites Statistics Canada document retrieved from Internet Statistics Canada. (2001). Tourism statistical digest, 2001 (No. 87 -403 -XIE). Ottawa, Ontario: Author. Retrieved January 17, 2009, from http: //dsp-psd. communication. gc. ca. ezproxy. ouc. bc. ca/Collection-R/Statcan/87403 -XIE/0019987 -403 -XIE. pdf Government / Corporate Websites Tourism British Columbia Research Services (2005, January). Characteristics of the commercial nature-based tourism industry in British Columbia. Victoria, B. C. : Author. Retrieved January 17, 2009, from http: //www. tourism. bc. ca/PDF/Characteristics%20 of%20 Commercial%20 Nature. Based%20 Tourism. pdf Green Globe (2006). Home page. Retrieved January 17, 2008, from http: //www. ec 3 global. com

Help ? come to Library Reference Desk or Ask Us / Ask. Away (email/chat reference help) from library webpage