BSNL 3 G Data Card HFCL Training Manual

BSNL 3 G Data Card (HFCL) Training Manual Kindly find the Powerpoint presentation On • 3 G data card installation • Troubleshooting procedure • Handling of data cards – Dos and Donts • Installation procedure on Win, Linux and MAC Sales/Marketing team may kindly go through and send feedback to c. kannan@hfcl. com (9445261919), and copy to agmmktg 2 tnc@gmail. com before 28. 02. 2013 1

BSNL 3 G Data Card Training Manual

Agenda Ø Ø Ø Introduction / Overview Cellular Technology Overview Key Features Know your Modem Software installation How to use your Modem • • Call Features Internet feature Check balance feature LPM feature Ø Trouble shooting • • No internet Connectivity No calls being made Ø Do’s and Don’ts Ø Contact Information Ø Appendix • Complete GUI Screenshots Himachal Futuristic Communications Ltd 3

Introduction / Overview • Multi-mode 3 G USB modem by HFCL/ZTE. • Model MF 180, USB interface connecting to a Laptop/Desktop PC • Integrates the functionality of a modem and a mobile phone (SMS and Voice call). • Combines mobile communication with Internet perfectly. • Operates on GSM 850/GSM 900/DCS 1800/PCS 1900 and UMTS/WCDMA/HSDPA 2100 MHz frequency. Himachal Futuristic Communications Ltd 4

Cellular Technology Overview 2 G & 2. 5 G : GSM/GPRS/EDGE Operates on GSM 850/GSM 900/DCS 1800/PCS 1900 MHz frequency. • Voice Function and Data Function on GPRS • Data Connectivity up to 384 Kbps 3 G : UMTS/WCDMA/HSDPA Operates on 2100 MHz frequency. • Voice and Video Calls • Data connectivity up to 14. 4 Mbps Himachal Futuristic Communications Ltd 5

Key Features • Interface Type USB 2. 0 high speed • OS supported Windows XP, Win 2000, Vista and Windows 7 MAC OS x 10. 5, 10. 6 and 10. 7 Linux: Ubuntu 9. 10/10. 04/10. 10 and Fedora 12/13/14 • Functions • Speed Voice call, Call forward, Call wait, Call limit SMS and Phonebook, Check balance feature Up to 3. 6 Mbps • Dimension 76 mm x 26 mm x 11 mm (without cap) • Weight About 21 g • micro. SD Capability Up to 16 GB Himachal Futuristic Communications Ltd 6

Know Your Modem 1. Indicator 2. Front Cover 3. Modem Cap 4. SIM/USIM Card Slot 5. micro. SD Card Slot 6. USB Connector Himachal Futuristic Communications Ltd 7

Set up Your Modem • Put finger on the bottom finger grip, and then lift the front cover of the modem to release and remove. Notes: Do not open the front cover rudely so as to avoid the damage of the front cover. Himachal Futuristic Communications Ltd 8

• Insert the SIM/USIM card into the SIM/USIM card slot. • Insert the SIM/USIM card with the metal contact area facing downwards into the slot, and then push SIM/USIM card as far as possible, shown as the following picture. Himachal Futuristic Communications Ltd 9

• Insert the micro. SD card into the micro. SD card slot. • Put the front cover of the modem flatly upon the body of modem. Direct the front cover towards the locking catches on the sides of the modem and push the front cover of the modem to lock the front cover into its place. Himachal Futuristic Communications Ltd 10

• Connect the Modem to your laptop or desktop PC. • Plug the USB connector into your computer’s USB port and make sure that it is tightly inserted. • The OS automatically detects and recognizes new hardware and starts the installation wizard. Himachal Futuristic Communications Ltd 11

Software Installation • For Windows OS • Your system will start the software setup process automatically when you connect the modem to your computer correctly. Follow the system prompts to complete the software installation. • Note: If the system does not launch installation automatically for some reasons, double click the new CD-ROM icon in My Computer manually and find the executable file to run it. Himachal Futuristic Communications Ltd 12

Installation Procedure • When BSNL 3 G data card inserted in the PC/Laptop then it create new drives e. g. G drive for software and H drive for external mirco. SD card. The software is in the G drive which we got after double click/right click open. Himachal Futuristic Communications Ltd 13

• Double click on CD drive (G): BSNL 3 G DATA CARD Himachal Futuristic Communications Ltd 14

• Double click on Windows/Data • Double click on Setup. exe to run the software Himachal Futuristic Communications Ltd 15

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• Icons appear on desktop Himachal Futuristic Communications Ltd 19

• Configuration Setting for adding the profile • • Username : Blank Password : Blank APN : bsnlnet Dial No. *99# Himachal Futuristic Communications Ltd 20

• Network Setting as follows Himachal Futuristic Communications Ltd 21

• Voice Ringtone selection Setting: Himachal Futuristic Communications Ltd 22

MAC and Linux OS For MAC OS • The system will automatically display a new CD-ROM icon on the desktop when you connect the modem to your computer correctly. Double click the installation software package, and follow the system prompts to complete the software installation. For Linux OS • The system will automatically display a new CD-ROM icon on the desktop when you connect the modem to your computer correctly, and then follow the steps to finish the installation: • Double click the CD-ROM icon, and then copy the installation package (. tar. gz) to PC disk. • Click the right button on the installation package and select the Extract Here item. • Enter the decompressed folder, type the command. /install. sh in the shellterminal to start the installation. • Notes: • Make sure you have the root privilege. If not, please type the command sudo. /install. sh in the shell-terminal. Himachal Futuristic Communications Ltd 23

How To Use Your Modem • Click each button in the following table to perform the related function: Himachal Futuristic Communications Ltd 24

Internet Feature • Check the Usage of the internet. Himachal Futuristic Communications Ltd 25

SMS Feature • Check the SMS Box for : • Inbox, Outbox, Draft. Box, New Message, • Important Box, Delete Box and Report Box Himachal Futuristic Communications Ltd 26

Phone Contacts Feature • Check the phone Contacts Himachal Futuristic Communications Ltd 27

Check Balance Feature • Check the Balance Feature which shows how much balance is present. Himachal Futuristic Communications Ltd 28

STK Feature • BSNL Mobile system tool kit which gives information on News, Finance, Entertainment TV schedule Etc Himachal Futuristic Communications Ltd 29

Voice Call Feature • Calling Feature which works for outgoing and incoming calls. Himachal Futuristic Communications Ltd 30

Calling History Feature • Check the Calling History for Answered, Missed and dialed Calls Himachal Futuristic Communications Ltd 31

Configuration Feature • In Configuration setting we can do all the settings like Connection, Security, Network , Message, System and Voice Setting Himachal Futuristic Communications Ltd 32

LPM Feature • LPM Enable: Low power management mode help to utilize the power. • When checked, it will help the power utilization by disconnecting the data card from the network after 5 min. Himachal Futuristic Communications Ltd 33

Troubleshooting Procedure • No Data Connectivity ( for BSNL Locked Data Cards) : • Check the Configuration Setting • Username : Blank • Password : Blank • APN : bsnlnet • Dial No. *99# Please make sure that the configuration setting is proper and if not then u have to apply mentioned settings. Username and password section should be blank • And in the APN section Please fill proper APN mentioned i. e bsnlnet • And in dial no. please fill proper number i. e *99# Himachal Futuristic Communications Ltd 34

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• No Calls Being Made : • • Check the network connectivity Assure proper balance in the card Himachal Futuristic Communications Ltd 36

Do’s What you are suggested to do • Use original accessories supplied by the manufacturer. Using unauthorized accessories may void your warranty. • Keep the modem dry and store it in a cool place out of direct sunlight. • Store the modem out of the reach of little children. • Operating temperature range of -10°C ~ +60°C and humidity 5%~95% are recommended. • The use of electronic transmitting devices is forbidden in aircraft, at petrol stations and in hospitals. Please observe and obey all warning signs and switch off your modem in these conditions. • Avoid using the USB modem near or inside metallic structures or establishments that can emit electromagnetic waves. Himachal Futuristic Communications Ltd 37

Don’ts • Don’t touch the inner antenna area if not necessary. Otherwise it will affect your modem’s performance. • Don’t touch the metallic parts of the modem so as to avoid a burn, when the modem is working. • Don’t drop, bend, knock or treat the modem harshly to avoid damage to the unit. • Don’t use the modem immediately after a sudden temperature change. In such case, it will produce dew inside and outside the modem, so don’t use it until it becomes dry. • Don’t dismantle the modem by non-professionals Himachal Futuristic Communications Ltd 38