BSC Document Templates STRATEGY MAP SAMPLE Vision Mission

BSC Document Templates

STRATEGY MAP (SAMPLE) Vision: Mission: Strategic Theme(s): Strategic Result(s): Perspectives Strategic Objective(s) CUSTOMER (30%) FINANCIAL (15%) CS 1: F 2: PROCESS/ PROGRAM/ PROJECT/ SERVICE DELIVERY (40%) IP 1: IP 4: ORGANIZATIONAL CAPACITY (15%) Legend: OC 1: IP 2: IP 5: IP 3: IP 6: OC 2: Internalize Shared Values (7. 5%) Common Functional Page 1

SCORECARD (SAMPLE) Vision: Mission: Strategic Theme(s): Strategic Result(s): Strategic Objective(s) KPI(s) IV/T/ST Initiative(s) CS 1 M 1: CUSTOMER (30%) CS 1: F 1 M 1: FINANCIAL (15%) F 2 M 1: F 1: F 2 M 2: F 2 M 3: PROCESS/PROGRAM/ PROJECT/SERVICE DELIVERY (40%) IP 1 M 1: IP 1: IP 2 M 1: IP 3 M 1: IP 4 M 1: IP 3: IP 4: IP 5 M 1: IP 6 M 1: IP 5: ORGANIZATIONAL CAPACITY (15%) IP 6: OC 1 M 1: OC 1: OC 2: Internalize Shared Values (7. 5%) OC 2 M 1: Internal Culture Rating (7. 5%) 80/90/100 • Culture Change Program for SHRU Page 2

STRATEGIC OBJECTIVE DESCRIPTION PERSPECTIVE: STRATEGIC OBJECTIVE CODE & NAME: DESCRIPTION: INTENDED RESULT(s): OBJECTIVE OWNER: CANDIDATE MEASURE(KPIs): CANDIDATE INITIATIVE(s): Page 3 (i)

STRATEGIC OBJECTIVE DESCRIPTION (SAMPLE) PERSPECTIVE: STRATEGIC OBJECTIVE CODE & NAME: DESCRIPTION: INTENDED RESULT(s): OBJECTIVE OWNER: CANDIDATE MEASURE(KPIs): CANDIDATE INITIATIVE(s): ORGANIZATIONAL CAPACITY OC 2 : Internalize Shared Values To internalize and apply the six (6) shared values of SCS 10 -20 through various initiatives and programs for SHRU. The six (6) shared are as follows: 1. Integrity; 2. Kind and Caring; 3. Professionalism; 4. Sense of Urgency and ownership; 5. Team spirit; and 6. Result Oriented. The culture of six (6) shared values understood and applied by members of the organizations. (Name) OC 2 M 1 : Internal Culture Rating Culture Change Programs for SHRU Page 3 (ii)

KEY PERFORMANCE INDICATOR (KPI) DESCRIPTION STRATEGIC OBJECTIVE CODE & NAME : KPI CODE & NAME : DESCRIPTION : DEFINITION / FORMULA: ASSUMPTION: DATA SOURCE: AVAILABILITY (LEAD / LAG) : OBJECTIVE OWNER : MEASURE LEAD (KPI OWNER) : ACCUMULATIVE KPI: VALUE LABEL: PERIOD TYPE: WEIGHTAGE: INTERVENTION VALUE (IV) / TARGET (T) / STRETCH TARGET (ST) : Page 4 (i)

KEY PERFORMANCE INDICATOR (KPI) DESCRIPTION (SAMPLE) STRATEGIC OBJECTIVE CODE & NAME : OC 2 : Internalize Shared Values KPI CODE & NAME : OC 2 M 1 : Internal Culture Rating DESCRIPTION : DEFINITION / FORMULA: To gauge the intensity of shared values internalization among staff in SHRU. (Responses X Likert Scale X 120) / 600 X 100% ASSUMPTION: The higher the value the better DATA SOURCE: SCS Culture Rating Survey System AVAILABILITY (LEAD / LAG) : Lead OBJECTIVE OWNER : (Name) MEASURE LEAD (KPI OWNER) : (Name) ACCUMULATIVE KPI: No VALUE LABEL: % PERIOD TYPE: Yearly WEIGHTAGE: 7. 50% INTERVENTION VALUE (IV) / TARGET (T) / STRETCH TARGET (ST) : 75/80/85 Page 4 (ii)

INITIATIVE DESCRIPTION STRATEGIC OBJECTIVE CODE & NAME : KPI CODE & NAME : INITIATIVE: DESCRIPTION : PROGRESS : Not Started/ In Progress/ On Hold/ Abandoned/ Completed Page 5 (i)

INITIATIVE DESCRIPTION (SAMPLE) STRATEGIC OBJECTIVE CODE & NAME : OC 2 : Internalize Shared Values KPI CODE & NAME : OC 2 M 1 : Internal Culture Rating INITIATIVE: DESCRIPTION : PROGRESS : Culture Change Programs for SHRU To organize and implement all programs related to six (6) shared values as follows: 1. HR Assembly; 2. SHRU Sport Activities; 3. Program Transformasi Minda; 4. Knowledge Sharing Session; 5. Kind & Caring Related Programs; 6. Management Meeting; and 7. Appreciation Dinner. Not Started/ In Progress/ On Hold/ Abandoned/ Completed Page 5 (ii)

WORKFLOW ON COLLECTION OF KPI RESULT Start End Page 6 (i)

CARTA ALIR PELAKSANAAN SISTEM SCS CULTURE RATING (CONTOH) Mula Layari Laman Portal Sarawaknet Klik pada pautan SCS Culture Rating Survey Log masuk ke dalam Sistem menggunakan ID Sarawak. net Menjawab kesemua soalan/item dalam Sistem Menghantar keputusan Log keluar daripada Sistem Tamat Page 6 (ii)

SCORECARD MANAGEMENT COMMITTEE Chairman Deputy SO Owners KPI Owners Secretariats/Coordinators Internal Auditors Members Page 7 (i)

SCORECARD MANAGEMENT COMMITTEE (SAMPLE) Chairman Name: Deputy Name: Name: SO Owners 1. 2. 3. KPI Owners 1. 2. 3. Secretariats/Coordinators 1. 2. Internal Auditors 1. 2. Members 1. 2. 3. Page 7 (ii)