Bring Your A Game To Work 7 Values

“Bring Your A Game To Work” 7 Values That Will Make Every Employer Want to Hire You and Fight to Keep You Karen Mann Oklahoma City Community College

Love Making Stuff Love My Family Love Teach ing Adult Ed A Little About Me

Who are our Students Today? They are from every generation! "Bring Your A Game To Work", Eric Chester, 2013 Baby Boomer: Born 1945 to 1964 Generation X: Born 1965 to 1980 Millennials: Born from 1980 to 1995 Generation Z: Born from 1995 to 2012

Why is Knowing Who Our Learners are Important? • Adult students face more than just lack of a diploma: -Life Challenges (work, family, drugs) -Learning Disabilities (known or not) "Bring Your A Game To Work", Eric Chester, 2013

Why teach Work Ethic? Many Believe That Workers Have Been Taught To Be ENTITLED What is your definition of this? Have you seen it in real life? "Bring Your A Game To Work", Eric Chester, 2013

Why teach Work Ethic? • A Unique Group of Learners • There Mostly By Choice • Opportunity to Give Added Value To Their Learning Experience • AND Future Lives "Bring Your A Game To Work", Eric Chester, 2013

What is Work Ethic? “Employers are searching for positive, enthusiastic people who show up for work on time, who are dressed and prepared properly, who go out of their way to add value and do more than what’s required of them, who are honest, who will play by the rules, and who will give cheerful, friendly service regardless of the situation. ” "Bring Your A Game To Work", Eric Chester, 2013

7 Essential Work Ethic Skills • Attitude • Acceptance • Attendance • Appreciation • Appearanc • Accountabili e • Ambition "Bring Your A Game To Work", Eric Chester, 2013 ty

7 Essential Work Ethic Values • Positivity • Reliability • Profession alism • Initiative "Bring Your A Game To Work", Eric Chester, 2013 • Respect • Gratitud e • Integrity

Interpersonal Skills Personal Skills ATTITUDE The Foundation

ATTITUDE The Foundation Attitude is the Foundation to the Seven Work Ethic Values Essential to Success. "Bring Your A Game To Work", Eric Chester, 2013

Attitude is ATTITUDE The Foundation • Staying positive in every situation and taking control of the way you react. Employees who bring a positive ATTITUDE to work will: • Approach work with a winning attitude every day • Choose to present a positive outlook – even when times are tough • Do all of their jobs – the easy and the hard • Make an effort to be positive with others "Bring Your A Game To Work", Eric Chester, 2013

ATTENDANCE Personal Skill Attendance is Showing You Are Reliable in Every Phase of Your Life. Be On Time, Every Time "Bring Your A Game To Work", Eric Chester, 2013

ATTENDANCE Personal Skill Employees who bring reliable ATTENDANCE to work will: • Come 100% prepared to work • Build A personal brand that includes timeliness • Demonstrate commitment to others by being punctual "Bring Your A Game To Work", Eric Chester, 2013 • Drive their successes at work with

APPEARANCE Personal Skill Appearance is Being Professional Both in the Way We Look, and the Way We Act Choose To Be A Pro! "Bring Your A Game To Work", Eric Chester, 2013

APPEARANCE Personal Skill Employees who bring a professional APPEARANCE to work will: • Dress appropriately for work, from the time of their interview until the end of their employment • Understand the impact that their appearance has on the image of the employer • Know that appearance is more than just the clothes people wear "Bring Your A Game To Work", Eric Chester, 2013

AMBITION Personal Skill Ambition is Taking Initiative and Adding Value Do More Than The Minimum! "Bring Your A Game To Work", Eric Chester, 2013

AMBITION Personal Skill Employees who bring AMBITION to work will: • Take steps to learn more about their jobs and the company they work for • Establish long-term goals, work toward them and, ultimately achieve those goals • Demonstrate increased productivity by accomplishing more than the bare minimum • Identify obstacles that are getting in the way of success and find ways to overcome them "Bring Your A Game To Work", Eric Chester, 2013

ACCEPTANCE Interpersonal Skill Acceptance is Having Respect and Following Direction Be Coachable and Play Well With Others "Bring Your A Game To Work", Eric Chester, 2013

ACCEPTANCE Personal Skill Employees who bring ACCEPTANCE to work will: • Know what is expected of them & explain why they agreed to do it • Demonstrate respect for their managers and coworkers • Learn from differences by seeing and valuing others • Be willing to try new ways of doing things • Conduct their work relationships in a way that does "Bring Your A Game To Work", Eric Chester, 2013

APPRECIATION Interpersonal Skill Appreciation is Demonstrating Your Gratitude Towards Others Provide Selfless Service "Bring Your A Game To Work", Eric Chester, 2013

APPRECIATION Personal Skill Employees who bring APPRECIATION to work will: • Recognize that consumers decide which businesses they will support based upon the customer service that employees provide • Be gracious to others, even if they don’t feel like it at the time • Treat customers in a way that lets them know they are always respected • Smile on a regular basis • Identify behaviors that go above and beyond the basic levels "Bring Your A Game To Work", Eric Chester, 2013

ACCOUNTABILITY Interpersonal Skill Accountability is Living Honestly and Having Integrity With Every Decision You Make Refuse To Rationalize Bad Decisions! "Bring Your A Game To Work", Eric Chester, 2013

ACCOUNTABILTY Personal Skill Employees who bring ACCOUNTABILITY to work will: • Follow the rules at work, even when no one is looking • Build a reputation for trust and accountability • Maintain honesty and integrity, even when they make a mistake • Have high standards for their own actions and follow company rules "Bring Your A Game To Work", Eric Chester, 2013 • Build good habits by being honest, no matter the cost

ACCOUNTABILITY ACCEPTANCE APPRECIATION Interpersonal Skills ATTENDANCE APPEARANCE Personal Skills AMBITION ATTITUDE The Foundation "Bring Your A Game To Work", Eric Chester, 2013

VALUE SKILL OUTCOME BUSINESS RESULT Employees display Increased employee enthusiasm & passion engagement Positivity ATTITUDE Reliability ATTENDANCE Employees show up when scheduled Decreased employee absenteeism Professionalism APPEARANCE Employees present consistent brand image Increased average sale Initiative AMBITION Employees go beyond basic expectations Improved productivity Respect ACCEPTANCE Employees adhere to policies and rules Decreased terminations Gratitude APPRECIATION Employees give authentic service Improved customer satisfaction Integrity ACCOUNTABILITY Employees are trustworthy Less employee theft and shrinkage "Bring Your A Game To Work", Eric Chester, 2013