Briefing for County Veterans Service Officers Indianapolis VA

Briefing for County Veterans Service Officers Indianapolis VA Regional Office – May 18, 2016 VETERANS BENEFITS ADMINISTRATION

Indianapolis VA Regional Office VETERANS BENEFITS ADMINISTRATION Regional Office Overview 1

Indianapolis VA Regional Office Fiduciary Hub Indiana Fiduciary Workload • • Initial Appointments – 46 pending at 25. 5 ADP Follow up Appointments – 247 pending at 67. 1 ADP Congressional Inquiries – 6 pending at 15. 3 ADP 11 field examiners and 4, 440 beneficiaries VETERANS BENEFITS ADMINISTRATION 2

Indianapolis VA Regional Office Appeals • NOD Rate • Sent to BVA 11%-12% 4 -5% • Docket dates: • NOD - 2013 • Form 9 - 2012 • Sec. VA: • Additional resources • Streamlined Process VETERANS BENEFITS ADMINISTRATION 3

Indianapolis VA Regional Office National Workload Queue Timeliness improvements Average Days to Complete Jan 2016 April 2016 127. 7 days 114. 5 days • Indiana is completing 70% of our own work • Indiana Quick Pay Claims – 27 pending nationwide. NWQ • We are creating a plan to bring them all to IN VETERANS BENEFITS ADMINISTRATION 4

Indianapolis VA Regional Office VR&E 10 serve locations throughout Indiana Chapter 31 Veterans – 2, 153 So far this year – 144 Job Ready Decisions 104 Independent Living or Maximum Rehabs VETERANS BENEFITS ADMINISTRATION 5

Indianapolis VA Regional Office VETERANS BENEFITS ADMINISTRATION Questions