Briefing for County Veterans Service Officers Indianapolis Fiduciary

Briefing for County Veterans Service Officers Indianapolis Fiduciary Hub – June 7, 2017 VETERANS BENEFITS ADMINISTRATION

Indianapolis VA Regional Office IFH: Field Exams Field Exam Types: • • • Initial Appointment – completed after rating of incompetency or court documents received Successor Initial Appointment – completed when a fiduciary replacement is necessary Fiduciary-Beneficiary – scheduled follow up field examination for a Veteran or beneficiary in the Fiduciary program Streamline Supervision – field examination completed by phone call or letter for Veterans or beneficiary in a protected environment and/or receiving benefits equal to 10% or less service connected compensation Misuse Investigation – field examination completed to investigate allegation of misuse of VA benefits by the fiduciary or third party Onsite Review – Audit of fiduciary’s records when the individual or entity meets criteria of serving more than 20 Veterans and/or beneficiaries and manages over $64, 000. 00 of total VA benefits annually. VETERANS BENEFITS ADMINISTRATION 1

Indianapolis VA Regional Office IFH: Overview 10/01/2017 06/01/2017 Initial Exams 82 @ 27. 4 ADP 128 @ 40. 6 ADP Follow-up Exams 416 @ 178. 1 ADP 624 @ 85. 8 ADP Accuracy • Oct Nov Dec Jan Feb Mar Apr 87. 6% 86. 0% 86. 6% 87. 9% 91. 0% 86. 7% 9 Field Examiners in the state serving 3, 942 beneficiaries and currently in the processing of recruiting one Field Examiner for Indiana. VETERANS BENEFITS ADMINISTRATION 2

10/05/2015 0 IN IA IN FB VETERANS BENEFITS ADMINISTRATION IN IA ADP /0 5 02 17 /2 0 16 /2 0 /0 5 12 /0 5 10 /0 5 08 16 16 /2 0 /0 5 06 /0 5 /2 0 15 /2 0 Field Exams Pending 04 /0 5 02 128 15 100 /0 5 300 /2 0 400 12 600 /0 5 700 10 03/05/2017 02/05/2017 01/05/2017 12/05/2016 11/05/2016 10/05/2016 09/05/2016 08/05/2016 07/05/2016 06/05/2016 05/05/2016 04/05/2016 03/05/2016 02/05/2016 01/05/2016 12/05/2015 11/05/2015 Indianapolis VA Regional Office IFH: Field Exams IA & FB Average Days Pending 250. 0 624 200. 0 500 150. 0 100. 0 85. 8 200 50. 0 40. 6 0. 0 IN FB ADP 3

Indianapolis VA Regional Office IFH: Accounting Requirements Accountings are required when a VA-appointed fiduciary receives benefit payments on behalf of a beneficiary and any of the conditions listed below apply. • The amount of VA funds under management for the beneficiary exceeds $10, 000. • The fiduciary deducts an authorized fee a VA-authorized fee, court-authorized fee or remuneration for fiduciary services from the beneficiary’s account. • The beneficiary receives VA benefits at a rate equal to or exceeding the amount paid for a 100 percent disability rating. • Through personal contact or other means, it is unclear whether proper administration of VA benefits is occurring. • Forfeiture or General Post Fund is a factor authorized under 38 C. F. R. 13. 110. a-b. Release of a retroactive benefit exceeding $10, 000. • The appointment of a temporary fiduciary. • A corporate surety bond is required. VETERANS BENEFITS ADMINISTRATION 4

Indianapolis VA Regional Office IFH: Misuse FY 17 YTD Indiana Misuse 70 58 60 50 41 40 28 30 18 20 13 9 10 • Allegation-accounting 120 days past due or notice provided of potential Misuse of funds • Investigation – Field Examination completed • Determination – Supervisor review • Reconsideration – Response from Fiduciary • No Misuse Found – No further action • IG Completed – Notify when Misuse found ed et pl om C IG se isu M No sid er at io Re co n in at rm te De Fo un d io n n n tio iga st ve In Al le ga t io n 0 VETERANS BENEFITS ADMINISTRATION 5

Indianapolis VA Regional Office IFH: Contacts • Hillary Jedlicka, Fiduciary Hub Manager • hillary. jedlika@va. gov • 317 -916 -3424 • Terri Armijo, Assistant Fiduciary Hub Manager • teresa. armijo@va. gov • 317 916 -5476 • Kim Martindale, Assistant Fiduciary Hub Manager • kimberly. martindale@va. gov • 317 916 -5402 VETERANS BENEFITS ADMINISTRATION 6