BRANT ASSOCIATES Pat Brant Keri Langlands WARRANT INTERCEPT
BRANT & ASSOCIATES Pat Brant Keri Langlands
WARRANT INTERCEPT PROGRAM Third-Party Servicing
3 FOUND MONEY • The Oklahoma Tax Commission’s Warrant Intercept Program reroutes an individual’s income tax refund to apply to a debt due a state agency.
4 BASIC PROCESS • State agency transfer debtor’s name, SSN and balance due to OTC. • OTC identifies a refund. • OTC deposits refund into agency’s bank account. • Agency downloads data from OTC website. • State agency sends notification letters to taxpayer and cofiler, if a joint return was filed.
5 WE ARE HERE TO HELP • Our only function is to facilitate your participation in Warrant Intercept using the most cost effective, efficient and secure processes. • We enjoy talking to taxpayers!!!
6 By design WIP collects from a taxpayer who has had more taxes withheld from EARNED wages than his/her tax liability.
7 Please remember that last tax year 2/3 of your refund volume occurred prior to shutdown/shelter at home!
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9 FIND SOMEONE TO • Key data on five different file layouts • Complete daily OTC upload and download procedures • Merge Excel spreadsheets • Create a mail merge, print, and stuff letters • Deliver letters to the post office • Trouble shoot OTC IP lockouts • Resolve OTC secure email issues
10 AND • Answer the telephone calls from taxpayers—sometimes unhappy and uninformed taxpayers • Explain • • • Warrant Intercept Statute Injured spouse definition and procedures Statute of limitations “Debtor is not the taxpayer” appeals Requests for hearings
11 LET US DO THE PROCESSING, TALKING TO TAXPAYERS, MAILING THE LETTERS • Let us do all of that formatting, processing, • Let us talk to the taxpayers • B&A’s telephone number is listed on the OTC and institution’s taxpayer notification letter… • Taxpayers USUALLY CALL US FIRST!
12 BEYOND DATA PROCESSING AND COUNSELING TAXPAYERS • • Provide optional data fields-payment posting codes, agency names, etc Statistical Reports Bankruptcy document retrieval and placement on your site Historical record retention • Online access to prior year portfolio • Refund files, reports and invoices remain on your site for the calendar year • Portfolio updates • One account, a partial list, or whole portfolio • Scheduled at your convenience • Track your data to confirm OTC processed it
13 SECURITY • • Your data is maintained on a secure site on our server not on PC’s or laptops. All of the formatting is done on the server. SSN’s are encrypted. Account information is not emailed.
14 WHAT IS LEFT FOR YOU TO DO? • Provide the former student’s name, SSN and balance due • Post payments • Provide a description of charges-if a student asks • If a student requests a hearing, the institution holds a hearing (in the past 10 years a hearing has not been necessary. ) • Enjoy a 96% profit margin
15 96% PROFIT MARGIN
BRANT & ASSOCIATES brantassoc@live. com 877. 398. 3993
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