Boston University Questrom School of Business New Faculty

Boston University Questrom School of Business New Faculty Orientation 2018

Welcome to Questrom! Your go to website: http: //questromworld. bu. edu/faculty/

Topics • Questrom Culture • Teaching Norms and Other Faculty Responsibilities • Questrom Strategy • Questrom Programs and Concentrations • The Questrom Syllabus • Grading Norms • Academic Integrity • Student Issues • Questrom Resources • IT Support • Performance Reviews

Questrom Cultural Code of Conduct All Questrom School of Business faculty have shared responsibilities and are expected to engage in the ongoing activities that contribute to making our community a collegial, vibrant, well run, exciting place to learn and teach. Violations of ethical and behavioral codes of conduct will not be tolerated. • Treat all faculty, staff and students with dignity and respect • Exhibit professional behavior inside Questrom and the University, toward colleagues, staff, students, and other University employees. • Exhibit professional behavior outside of Questrom and the BU community, acting as a brand representative at all times • Act with integrity

Questrom Cultural Code of Conduct Ours is a culture of engagement. As a full time faculty member, Questrom is your primary and first commitment. The academic calendar and its responsibilities are paramount. • Maintain a presence on campus • Be available for colleagues, students and administration (email +). • Engage in service to the department, Questrom, University. Faculty role consists of Teaching + Service (+ Research). Service contributions considered in merit and promotion reviews. Work with Dept Chairs to find appropriate assignments. Check emails for service opportunities. • Celebrate students’ graduations and matriculation ceremonies • Consistently be involved in the department, School, and other administrative meetings where faculty have responsibilities to design, deliver and improve the teaching and academic foundation of the Questrom School of Business; • Adhere to Policies, Deadlines, Norms for Teaching and Grading

Questrom Teaching Norms Excellent teaching is vital to the School and is an integral part of your faculty role. You will be judged not only on classroom performance as evidenced in strong student evaluations (course and instructor ratings as well as student comments) and strong peer evaluations of your teaching, but also on enhancements to content and pedagogy that substantively improve the student learning experience. In addition to your time in the classroom, you are expected to interact with and serve as an available resource for developing your students, and adhere to School policies, deadlines and norms relating to grading and teaching.

Questrom Teaching Norms • Commit to teaching all scheduled classes (work with department chair to arrange emergency coverage, and with program office to reschedule) • Judicious consideration of course pack materials • Timely availability of assignments (1 week notice) • Timely feedback on assignments/exams (2 weeks) • Start and end class on time • Hold regular office hours* • Adhere to typical absence policies* • Accommodate those with excused absences • Hold final exams during finals period * Check with your department • Chair or mentor for norms Clear boards before leaving (daytime) classroom

Teaching Norms and Responsibilities. . . • Grant special learning accommodations (with verification from Office of Disability Services) • Maintain student confidentiality: No names on final exams or papers Don’t share student grades or information with anyone other than appropriate faculty or staff Don’t leave exams in public spaces Collect student exams/papers in a way that does not permit other students to see the work or the grade • Course evaluations (last week of classes): Important data for quality control Important student course choice criterion Basis for faculty merit evaluations Leave the room and do not affect the process in any way

Faculty Responsibilities … Email Communication • Promptly read answer your emails • • From students From the Dean’s Office From Program leadership From Department Chairs • Messages you won’t want to miss: • • “Start of the Semester” email from the Program Offices Query on enrolled students “Grades Due” emails, with grade distribution guidelines “Students in academic difficulty”; mid-semester warnings • Use BU (versus personal) email for all communications with students (FERPA compliant for security) • Use email and email archive in Questrom. Tools to communicate to the whole class

Other Faculty Responsibilities Maintain your faculty website, including current CV and photo

Questrom Strategy To prepare ethical and innovative leaders who create value for their organizations, their communities, and the world.

Questrom Programs • Undergraduate Program (BSBA) • Graduate Programs • MBA • Full-Time • Part-Time: Professional Evening MBA (PEMBA) • Health Sector MBA (HSM) • Social Impact MBA • Executive MBA (EMBA) • Master of Science in Digital Innovation (MSDi): dual degree with Full-Time MBA • Master of Science in Management Studies (MSMS) • Master of Science in Mathematical Finance (MSMF) • Master of Science in Business Analytics (Summer 2019)

Undergraduate Program • Key features of UG Program • ~2600 UG majors + ~200 minors • ~50% start in Questrom as Freshman • Many students from New England, NJ/NY & CA • 1/3 outside US, esp. China & Korea • Curriculum emphasizes professionalization, teaming, quant. skills; communications • Student life • internships in 2 nd/3 rd summers (some in 1 st summer) • 25% study abroad junior (or senior year) • job searches in senior year; accounting & finance with major firms in Fall, marketing in Spring, others all year • Expectations of Students • ~10 hours per week per course, including work, reading, attendance • Highly demanding

Undergraduate Curriculum

Undergraduate Program Years 3 -4 Questrom Functional Concentrations BU-wide Cross-Functional Concentrations advanced studies providing depth in business functions studies providing breadth in specific sector or area of business, combining SMG & other BU coursework (4 -5 courses) [e. g. , Accounting, Marketing, & Finance] [e. g. , Health & Life Sciences, Real Estate, Retailing] Cross-Functional Core Year 2 or 3 integrated course sequence blending functions of business as part of semester-long team effort to develop a business plan to commercialize a unique consumer product (5 courses) Years 1 -2 Questrom Business Foundations BU (non-Questrom) Requirements introductory business courses, emphasizing teaming, professionalization, ethics, and business functions exposure to diverse areas of arts & sciences to provide basis for lifelong critical thinking & civic engagement (9 -11 courses) (7 -11 courses)

Undergraduate Concentrations Functional • • • Accounting Entrepreneurship Finance General Management International Management Law Cross-Functional • Health and Life Sciences Sector • Real Estate • Retailing Management Information Systems Marketing Organizational Behavior Operations and Technology Management • Strategy and Innovation • •

Graduate Program • Key Features of the MBA Program • Full-Time • About 150 students in each of two years • About 40% international • PEMBA • About 200 students in total admitted yearly • All working professionals • Emphasis on interdisciplinary integration, experiential learning, partner-based learning, teaming • Student life • Full-time students do internships in summer • Internship and job searches are intense in late Fall and throughout Spring semesters • Expectations of Students • Student investment 10 -15 hours per week per course, including work/reading/attendance

Full-Time MBA Curriculum Skills courses also required: • Teaming • Executive Communication • Career Management • Professional Skills

PEMBA Curriculum Schedule: • 6: 00 -9: 00 pm (6: 30 -9: 30 as of Spring 2017) • Some intensive formats also offered Three versions: • Self-paced • Cohorted • Concentrated Core

All of our students … … have high expectations for their classroom experience.

Preparing Your Syllabus • Check with your Department Chair or contact person for: • Information about syllabus, materials • Advice about getting started *A template is posted on the website for you use.

Syllabus: Key Elements • • Course Number and Name Faculty information (name, office number, phone, email, office hours) Course Information • Description • Prerequisites • Target audience (electives) • Objectives and Learning Goals • Pedagogy • Materials (make sure workload is reasonable) • Performance Evaluation (percents and descriptions) • Course Schedule • Detailed class objectives and class prep questions Academic Integrity statement (see note below) Academic Accommodations statement (see note below) Diversity and Inclusion statement (see note below) Attendance policy (see note below)

Classroom Seating Charts The Academic Support Department provides a seating chart service for faculty who prefer a visual aid in the classroom. The seating charts are tailored to each Hariri classroom and display ID photos over each student’s name or nickname. The process is simple and only takes 1 to 2 business days to complete, and your SPC can provide both an electronic chart and a colorprinted hardcopy to your faculty mailbox. For full instructions, contact your SPC or go to the “Teaching” section on the Faculty website. • Contact your department’s Senior Program Coordinator individually, or the Academic Support Department at qstacademicsupport@bu. edu • Visit http: //questromworld. bu. edu/faculty/teaching/#teachingmaterials for a PDF guide (Example of seating chart follows on next slide)

Sample Classroom Seating Chart

Grading Guidelines • Each program has grade distribution guidelines; all grades reviewed each semester by Department Chairs and Program Committees • UG • Required courses A/A-: 25 -35% B+/B/B-: 50 -65% C+ and below: 5 -20% • Electives: target 3. 25 GPA • MBA • Required courses: no more than 40% A/A-; Grades below B- as earned • Electives: no more than 50% A/A-; Grades below B- as earned • In all cases, “A” grades are exceptional, above the norm

Submitting Grades • Grades are due within 48 (undergraduate) or 72 (MBA) hours of final deliverables. • Grades are submitted electronically, on Faculty Link • Only the designated faculty member can submit his/her course grades

Grading and Feedback Tips • Grade promptly; try to return graded assignments within 1 -2 weeks. • Provide diagnostic feedback, not just letter or number grades; students want to know why they earned the grade they earned. • Plan for it; do the math; quality grading takes time. • Be consistent and transparent; consider a grading template for papers/projects. • Grading is your responsibility; Craig’s List is not an option. • Grade each assignment in alignment with target distribution. • Students detest being “curved down” at the end of the term • If grades are too low throughout the term, students can get discouraged, even if they know their grades may be “curved up”. • Grade carefully – and then don’t change your grades! • Students will come in to ask about grades. • Some students will challenge; most want to understand. • Students take their work very seriously – and may need counseling about study habits, setting expectations for themselves.

Grading Class Participation • If your class requirements include participation, you need a reliable, valid and transparent system to measure it • Consider a rubric for daily participation grades Contributions to in-class discussions. In-class contributions are judged on whether they facilitate collective learning in the classroom. High quality contributions are efficient and relevant to the discussion and do not comprise repetition of case facts or previous commentary. Quality contributions help others learn through analysis, synthesis of points of view, clarification of ambiguities, and debate. Quality participants respect others and do not dominate the conversation. Class contributions are judged using the following scale: (3) outstanding, if this person were not contributing today the quality of the class discussion would have been significantly diminished; (2) good, helpful and on-target comments; (1) attending non-participant or one with non-value-add comments; (-1) late or destructive commentary or actions; (-2) unexcused absences. • Consider mid-semester feedback on class participation to manage student expectations

Academic Integrity • What does Academic Integrity mean at Questrom? • Key Touchpoints • Access to old materials • Exam Protocols • Plagiarism • Where to go for help • Start with UDC or GDC

Student Issues Students, like all people, have challenges in their lives. If a student contacts you about sexual harassment, mental health issues, substance abuse, family illness/challenges, financial issues, don’t try to handle it or counsel on your own! Contact either the Graduate Development Center (Grad Center) or the Undergraduate Development Center (UDC). They have dealt with every possible challenge in the past and they know who to contact and what to do! Grad Center: questromgradcenter@bu. edu 617 -353 -2673 UDC: Questrom. UDC@bu. edu 617 -353 -2650

Emergencies • Medical. • Mental health. • Safety. • Building access. Call BU Police: 617 -353 -2121 Call 353 -9858 for after hours IT support. Arrange after hours department contact for curricular help.

“Go To” Resources Administration Name Title Anderson, Maria Montanna Freeman Mendez, Amy Paeglow, Marissa Email Go to for … Senior Associate Dean, Administration & Finance 504 G 617 -353 -2645 mbda@bu. edu Big Picture issues Assistant Director, Financial Services Senior Payroll Coordinator 504 A 617 -353 -1134 504 E 617 -353 -9787 mlfreema@bu. edu amendez@bu. edu Budgets, Concur, general finance questions Payroll issues Executive Director, Financial Services 504 F 617 -353 -5708 mpaeglow@bu. edu Finance and operations (when in doubt, Marissa will know) Facilities Coordinator Operations Manager Administrative Services Lead in progress Senior Program Coordinator 504 E 416 F 522 A 521 521 617 -353 -4280 617 -353 -6890 617 -353 -4405 617 -353 -2523 617 -353 -4613 617 -353 -4149 617 -353 -2654 617 -358 -6078 camphil@bu. edu msforza@bu. edu hhchiang@bu. edu bmarks@bu. edu pshbaker@bu. edu nishibun@bu. edu nelcy@bu. edu rtflynn@bu. edu Senior Program Coordinator 521 617 -353 -4282 mpmcdono@bu. edu Senior Program Coordinator Director, Program Initiatives & Assessment Associate Dean, Academic Programs Executive Assistant to the Dean Director, Faculty Actions 521 506 F 506 G 504 G 502 D 617 -353 -2514 617 -358 -5930 617 -358 -5250 617 -353 -4076 617 -358 -0286 jmcgill@bu. edu mburrage@bu. edu sdavids 2@bu. edu ksteir@bu. edu kmgallag@bu. edu Waters, Ashley Assistant Director, Faculty Actions 502 D 617 -358 -6652 abwaters@bu. edu Matychak, J. P. Emily Goldstein Czarnowski, Brad Associate Dean, Student Engagement Sr. Program Coordinator, Registrar office Assistant Director 150 617 -358 -4915 133 617 -353 -2650 124 A 617 -353 -4875 matychak@bu. edu emgold@bu. edu bczar@bu. edu Director, Special Projects & Initiatives 118 617 -353 -2732 mwyrodek@bu. edu Assistant Dean Marketing, Operations & Assessment Manager Director, Course Planning Director Associate Director, Systems Administration & Operations 115 B 119 A 150 A 514 B 617 -353 -9827 617 -353 -3522 617 -353 -9106 617 -358 -2278 kphillip@bu. edu keanew@bu. edu normanb@bu. edu mwilcke@bu. edu Anything related to graduate programs Doctoral program administration 104 617 -353 -2650 rdaroff@bu. edu Course Planning issues Phillip, Cam Sforza, Mary Chiang, Hsiu-Hsien Marks, Brett 06/27/16 Baker, Paula Academic Nishibun, Alex Support Alves, Nelciny (Departments) Flynn, Robert Mc. Donough, Mary Mc. Gillicuddy, Jane Burrage, Marie Davidson, Steve Steir, Kate Dean's Office Gallagher, Kristen Graduate Development Mcmanus, Marta Center Phillips, Karen Wimberly, Keane Course Planning Blanchard, Norman Mar. Com Wilcke, Midge Undergraduate Di. Mattia, Rebecca Development Center Reiser, Rachel Copy Center ELC IS&T – Yellow = update Room Phone Number Conference room scheduling, keys, phones, repairs Non-classroom booking Faculty actions Budgets, Concur Go to your own SPC for all administrative issues within your department. Assessment of learning Academic programs, new courses, accreditation issues Access to Dean Full-time faculty appointments and paperwork; merit review letters Part-time faculty appointments and paperwork; Course Planning workload issues Career Center-related issues Student course schedules Transfer of credit approvals Assistant Dean 104 G 617 -353 -2650 rreiser@bu. edu Anything related to undergraduate programs Griffin, Richard May, Jared Lehrich, Jonathan Barrett, Christine Conroy, Kyle De. Fronzo, Gregory Dupee, William Supervisor Assistant Media Technician Associate Dean Sr. Lab Coordinator Manager, Database Executive Director Business Analyst/ Consultant II 186 A 186 416 J 333 A 630 B 636 A 638 A rgriffin@bu. edu jmay 1976@bu. edu jlehrich@bu. edu cbarrett@bu. edu kconroy@bu. edu gdefronz@bu. edu bdupee@bu. edu Echo 360 Questrom. Tools site setup Anything big picture related to IS&T; hardware and IT-related purchases Faculty training on Questrom software Seaholm, Eric Associate Director, Enrollment and Marketing 630 E 617 -353 -7065 seaholm@bu. edu Anything big picture related to IS&T; hardware and IT-related purchases 617 -353 -4685 617 -353 -2647 617 -353 -2664 617 -353 -1150 617 -353 -9434 617 -353 -5162 617 -353 -9414

Navigating Questrom • Susilo Business Center • Copier Codes • Building and Grounds • Parking • Faculty/Staff Lounge on 5 th floor • Academic and Key Dates calendars • Opportunities for Community Involvement http: //questromworld. bu. edu/faculty/

Information Technology Services • Questrom Tools • IT Support • Echo 360 (Opt In) • Poll Everywhere • Security and Phishing http: //questromworld. bu. edu/faculty/

Faculty Merit and Performance Reviews • Questrom cares about quality learning experiences for our students and the health of our culture. Teaching evals and student comments Classroom observations Mentor feedback Curriculum innovation and improvement • Your service contributions – to the Department, School and University - matter. • Research evaluated on a points system • Check with department chair or mentor regularly with questions or for advice and paths to promotion • Full Time Faculty: annual reports

Key Takeaways • There is a website! http: //questromworld. bu. edu/faculty/ • You have a Department Chair who cares about your development and success. A teaching mentor will be assigned to help you acculturate to the Questrom Classroom.

Again, welcome! We’re very happy to have you join our teaching team – and we’re here to help if you need it! We look forward to you being an engaged member of our community!