Boston University Questrom School of Business New Faculty

Boston University Questrom School of Business New Faculty Orientation 2017

Welcome to Questrom!

Break Out Exercise What questions do you have about being a new faculty member at Questrom? What causes you concern?

Agenda • Questrom Culture • Questrom Strategy • Questrom Programs and Concentrations • Faculty Responsibilities • The Questrom Syllabus • Grading Norms • Academic Integrity • Student Issues • Questrom Resources • IT Support • Performance Reviews

Our Faculty Engagement Culture All Questrom School of Business faculty have shared service responsibilities and are expected to engage in the ongoing activities that contribute to making our School a collegial, vibrant, well run, exciting place to learn and teach. • Exhibit professional behavior toward colleagues, staff, students and other University employees. Treating others with dignity and respect, and acting with integrity is required; violations of ethical and behavioral codes of conduct will not be tolerated. • Maintain a presence and be available for colleagues, students and administrative responsibilities. • Consistently be involved in the department, school, and other administrative meetings where they have responsibilities to help design, deliver and improve the teaching and academic foundation of the Questrom School of Business; • Interact with and be an available resource for developing students.

Engaging with Questrom Faculty Culture • Maintain your faculty website • Current CV • Photo • Attend faculty meetings • Celebrate your students’ graduations • Check emails for community opportunities

Questrom Strategy To prepare ethical and innovative leaders who create value for their organizations, their communities, and the world.

Questrom Programs • Undergraduate Program (BSBA) • Graduate Programs • MBA • Full-Time • Part-Time: Professional Evening MBA (PEMBA) • Concentrated PEMBA: for students with undergraduate business degrees • Executive MBA (EMBA) • Master of Science in Digital Innovation (MSDi): dual degree with Full-Time MBA • Master of Science in Management Systems (MSMS) • Master of Science in Mathematical Finance

Undergraduate Program • Key features of UG Program • ~2600 UG majors + ~200 minors • ~50% start in Questrom as Freshman • Many students from • New England, NJ/NY & CA • ~1/3 outside US, esp. China & Korea • Curriculum emphasizes • professionalization, teaming, quant. skills; writing • Student life • internships in 2 nd/3 rd summers (some in 1 st summer) • 25% study abroad junior (or senior year) • job searches in senior year; accounting & finance with major firms in Fall, marketing in Spring, others all year • Expectations of Students • ~10 hours per week per course • including work/reading/attendance • highly demanding

Undergraduate Curriculum

Undergraduate Program Years 3 -4 Questrom Functional Concentrations BU-wide Cross-Functional Concentrations advanced studies providing depth in business functions studies providing breadth in specific sector or area of business, combining SMG & other BU coursework (4 -5 courses) [e. g. , Accounting, Marketing, & Finance] [e. g. , Health & Life Sciences, Real Estate, Retailing] Cross-Functional Core Year 2 or 3 integrated course sequence blending functions of business as part of semester-long team effort to develop a business plan to commercialize a unique consumer product (5 courses) Years 1 -2 Questrom Business Foundations BU (non-Questrom) Requirements introductory business courses, emphasizing teaming, professionalization, ethics, and business functions exposure to diverse areas of arts & sciences to provide basis for lifelong critical thinking & civic engagement (9 -11 courses) (7 -11 courses)

Undergraduate Concentrations Functional • • • Accounting Entrepreneurship Finance General Management International Management Law Cross-Functional • Health and Life Sciences Sector • Real Estate • Retailing Management Information Systems Marketing Organizational Behavior Operations and Technology Management • Strategy and Innovation • •

Graduate Program • Key Features of the MBA Program • Full-Time • About 150 students in each of two years • About 40% international • PEMBA • About 200 students in total admitted yearly • All working professionals • Emphasis on interdisciplinary integration, experiential learning, partner-based learning, teaming • Student life • Full-time students do internships in summer • Internship and job searches are intense in late Fall and throughout Spring semesters • Expectations of Students • Student investment 10 -15 hours per week per course, including work/reading/attendance

Full-Time MBA Curriculum Skills courses also required: • Teaming • Executive Communication • Career Management • Professional Skills

PEMBA Curriculum Schedule: • 6: 00 -9: 00 pm (6: 30 -9: 30 as of Spring 2017) • Some intensive formats also offered Three versions: • Self-paced • Cohorted • Concentrated

All of our students … … have high expectations for their classroom experience.

All faculty are responsible for: • Committing to teaching all scheduled classes for the term (work with department chair to arrange emergency coverage; work with program office to reschedule cancelled classes) • Timely availability of assignments (1 week notice) • Judicious consideration of course pack materials • Starting and ending class on time • Holding office hours* • Granting special learning accommodations (with verification from Office of Disability Services) • Adhering to typical absence policies* • Accommodating those with excused absences * Check with your department • Chair or contact for norms Holding final exams during finals period • Clearing boards before leaving (daytime) classroom

All Faculty are responsible for. . . • Maintaining student confidentiality: • No names on final exams or papers • Don’t share student grades or information with anyone other than appropriate Questrom faculty or staff • Don’t leave exams in public spaces • Collect student exams/papers in a way that does not permit other students to see either the work or the grade • Distributing course evaluations (last week of classes): • Important data for quality control • Important student course choice criterion • Basis for faculty merit evaluations

Faculty are Responsible for … Email • Promptly read answer your emails • • From students. From the Dean’s Office. From Program leadership. From Department Chairs. • Messages you won’t want to miss: • • “Start of the Semester” email from the Program Offices Query on enrolled students “Grades Due” emails, with grade distribution guidelines “Students in academic difficulty”; mid-semester warnings • Use BU (versus personal) email for all communications with students (FERPA compliant for security) • Use email and email archive in Questrom. Tools to communicate to the whole class

Preparing Your Syllabus • Check with your Department Chair or contact person for: • Information about syllabus, materials • Advice about getting started

Syllabus: Key Elements • • • Course Number and Name Faculty information (name, office number, phone, email, office hours) Course Information • Description • Prerequisites • Target audience (electives) • Objectives and Learning Goals • Pedagogy • Materials (make sure workload is reasonable) • Performance Evaluation (percents and descriptions) • Course Schedule • Detailed class objectives and class prep questions Academic Integrity statement Disability statement Attendance policy

Grading Guidelines • Each program has grade distribution guidelines; all grades reviewed each semester by Department Chairs and Program Committees • UG • Required courses A/A-: 25 -35% B+/B/B-: 50 -65% C+ and below: 5 -20% • Electives: target 3. 25 GPA • MBA • Required courses: no more than 40% A/A-; Grades below B- as earned • Electives: no more than 50% A/A-; Grades below B- as earned • In all cases, “A” grades are exceptional, above the norm

Submitting Grades • Grades are due within 48 (undergraduate) or 72 (MBA) hours of final deliverables. • Grades are submitted electronically, on Faculty Link • Only the designated faculty member can submit his/her course grades

Grading and Feedback Tips • Grade promptly; try to return graded assignments within one week. • Provide diagnostic feedback, not just letter or number grades; students want to know why they earned the grade they earned. • Plan for it; do the math; quality grading takes time. • Be consistent and transparent; consider a grading template for papers/projects. • Grading is your responsibility; Craig’s List is not an option. • Grade each assignment in alignment with target distribution. • Students detest being “curved down” at the end of the term • If grades are too low throughout the term, students can get discouraged, even if they know their grades may be “curved up”. • Grade carefully – and then don’t change your grades! • Students will come in to ask about grades. • Some students will challenge; most want to understand. • Students take their work very seriously – and may need counseling about study habits, setting expectations for themselves.

Grading Class Participation • If your class requirements include participation, you need a reliable, valid and transparent system to measure it • Consider a rubric for daily participation grades Contributions to in-class discussions. In-class contributions are judged on whether they facilitate collective learning in the classroom. High quality contributions are efficient and relevant to the discussion and do not comprise repetition of case facts or previous commentary. Quality contributions help others learn through analysis, synthesis of points of view, clarification of ambiguities, and debate. Quality participants respect others and do not dominate the conversation. Class contributions are judged using the following scale: (3) outstanding, if this person were not contributing today the quality of the class discussion would have been significantly diminished; (2) good, helpful and on-target comments; (1) attending non-participant or one with non-value-add comments; (-1) late or destructive commentary or actions; (-2) unexcused absences. • Consider mid-semester feedback on class participation to manage student expectations

Academic Integrity • What does Academic Integrity mean at Questrom? • Key Touchpoints • Access to old materials • Exam Protocols • Plagiarism • Where to go for help • Start with UDC or GDC

Student Issues Students, like all people, have challenges in their lives. If a student contacts you about sexual harassment, mental health issues, substance abuse, family illness/challenges, financial issues, don’t try to handle it or counsel on your own! Contact either the Graduate Development Center (Grad Center) or the Undergraduate Development Center (UDC). They have dealt with every possible challenge in the past and they know who to contact and what to do! Grad Center: questromgradcenter@bu. edu 617 -353 -2673 UDC: Questrom. UDC@bu. edu 617 -353 -2650

Emergencies • Medical. • Mental health. • Safety. • Building access. Call BU Police: 617 -353 -2121 Call 353 -9858 for after hours IT support. Arrange after hours department contact for curricular help.

“Go To” Resources Administration Name Title Anderson, Maria Doiron, Megan Mendez, Amy Paeglow, Marissa Phillip, Cam Sforza, Mary Chiang, Hsiu-Hsien Marks, Brett 06/27/16 Egan, Peter Academic Pereira, Maria Support Waters, Ashley (Departments) Quinton, Andrew Mc. Donough, Mary Mc. Gillicuddy, Jane Burrage, Marie Davidson, Steve Dupee, Judith Dean's Office Gallagher, Kristen Jean-Fontaine, Joelle Matychak, J. P. Bello, Allison Czarnowski, Brad Graduate Development Mcmanus, Marta Center Phillips, Karen Wimberly, Keane Course Planning Blanchard, Norman Mar. Com Wilcke, Midge Undergraduate Di. Mattia, Rebecca Development Reiser, Rachel Center Copy Center ELC IS&T Griffin, Richard May, Jared Lehrich, Jonathan Barrett, Christine Conroy, Robert De. Fronzo, Gregory Dupee, William Seaholm, Eric – Yellow = update Room Phone Number Email Go to for … Senior Associate Dean, Administration & Finance 504 G 617 -353 -2645 mbda@bu. edu Big Picture issues Assistant Director, Financial Services Senior Payroll Coordinator 506 E 617 -358 -0408 504 D 617 -353 -9787 Executive Director, Financial Services 504 F 617 -353 -5708 Facilities Coordinator Operations Manager Administrative Services Lead in progress Senior Program Coordinator 504 E 416 F 522 A 553 610 662 617 -353 -4280 617 -353 -6890 617 -353 -2523 617 -353 -4613 617 -353 -4405 617 -358 -6078 617 -353 -4149 Senior Program Coordinator 662 617 -353 -4282 Senior Program Coordinator Director, Program Initiatives & Assessment Associate Dean, Academic Programs Executive Assistant to the Dean Faculty Actions Administrator Faculty Actions Assistant, Finance & Administration Associate Dean, Student Engagement Assistant Registrar Assistant Director 553 506 F 506 G 506 D 502 D 617 -353 -2514 617 -358 -5930 617 -358 -5250 617 -353 -4076 617 -358 -0286 Director, Special Projects & Initiatives 118 617 -353 -2732 Assistant Dean Marketing Specialist Director, Course Planning Director Senior Systems Administrator 115 B 119 A 150 A 514 B 104 617 -353 -9827 617 -353 -3522 617 -353 -9106 617 -358 -2278 617 -353 -2650 megando@bu. edu Budgets, Concur, general finance questions amendez@bu. edu Payroll issues mpaeglow@bu. ed Finance and operations (when in doubt, Marissa will know) u camphil@bu. edu Conference room scheduling, keys, phones, repairs msforza@bu. edu Non-classroom booking hhchiang@bu. edu Faculty actions bmarks@bu. edu Budgets, Concur pegan@bu. edu mcpereir@bu. edu abwaters@bu. edu drewq@bu. edu Go to your own SPC for all administrative issues within your department. mpmcdono@bu. e du jmcgill@bu. edu mburrage@bu. edu. Assessment of learning sdavids 2@bu. edu Academic programs, new courses, accreditation issues jdupee@bu. edu Access to Ken kmgallag@bu. edu Full-time faculty appointments and paperwork; merit review letters Part-time faculty appointments and paperwork; Course Planning workload joellejf@bu. edu issues matychak@bu. edu Career Center-related issues abello@bu. edu Student course schedules bczar@bu. edu Transfer of credit approvals mwyrodek@bu. ed u kphillip@bu. edu Anything related to graduate programs keanew@bu. edu Doctoral program administration normanb@bu. edu mwilcke@bu. edu rdaroff@bu. edu Course Planning issues Assistant Dean 104 G 617 -353 -2650 502 D 617 -358 -6652 150 617 -358 -4915 133 617 -353 -2675 124 A 617 -353 -4875 Supervisor 186 A Assistant Media Technician 186 Associate Dean 416 J Sr. Lab Coordinator 333 A Manager, Database Applications 630 B Executive Director 636 A Analyst Consultant I 638 A Associate Director, Classroom Svcs & Interactive 630 E Technologies rreiser@bu. edu Anything related to undergraduate programs 617 -353 -4685 617 -353 -2647 617 -353 -2664 617 -353 -1150 617 -353 -9434 617 -353 -5162 617 -353 -9414 rgriffin@bu. edu jmay 1976@bu. edu jlehrich@bu. edu cbarrett@bu. edu Echo 360 conroyrm@bu. edu. Questrom. Tools site setup gdefronz@bu. edu Anything big picture related to IS&T; hardware and IT-related purchases bdupee@bu. edu Faculty training on Questrom software 617 -353 -7065 seaholm@bu. edu Anything big picture related to IS&T; hardware and IT-related purchases

Navigating Questrom • Susilo Business Center • Copier Codes • Building and Grounds • Parking • Faculty/Staff Lounge on 5 th floor • Academic and Key Dates calendars • Opportunities for Community Involvement http: //questromworld. bu. edu/faculty/

Information Technology Services • Questrom Tools • IT Support • Echo 360 (Opt In) • Poll Everywhere • Security and Phishing http: //questromworld. bu. edu/faculty/

Performance Reviews Questrom cares about quality learning experiences for our students and the health of our culture. • Someone in your department is likely to observe at least one of your classes. • Your service contributions –to the Department, the School and the University - matter. • There are paths to promotion. • Check in with your department chair or contact person periodically with questions or for advice. • FT Faculty: annual reports

Key Takeaways • There is a website! • You have a Department Chair who cares about your development and success.

Again, welcome! We’re very happy to have you join our teaching team – and we’re here to help if you need it! We hope you’ll be an engaged member of our community! Drop-in Hours: October 6 5: 00 -6: 00, 5 th Floor Lounge