Boosting Collective IQ A Design for Dramatic Improvements
Boosting Collective IQ A Design for Dramatic Improvements in Productivity, Effectiveness, and Competitiveness Douglas C. Engelbart Christina Engelbart dougengelbart. org
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t Most Payoff Investment Criteria Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 2
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution OBJECTIVE High-Performance Organizations Improvemen t Cycles Improvemen t Community Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 3
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria APPROACH Focus on the Capability Infrastructure Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 4
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution APPROACH Whole-System Augmentation Improvemen t Cycles Improvemen t Community Human System Deployment Targets? Tool System OHS Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 5
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria APPROACH Pragmatic Co-Evolution Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 6
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Capability Infrastructur e Augmentati on System Co. Evolution Step-wise vs. Compounded ROI Most Payoff Investment Criteria Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 7
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Cycles Improvemen t Community Capability Infrastructur e Augmentati on System Co. Evolution Most Payoff Investment Criteria STRATEGIC QUESTION What would yield the compounded ROI? Deployment Targets? OHS Global Interoperabil ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 8
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Capability Infrastructur e Augmentati on System Co. Evolution Investment Criteria STRATEGIC TARGET Faster, smarter "improvement cycles" Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 9
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Capability Infrastructur e Augmentati on System Co. Evolution COMPOUNDING ROI Targeting Collective IQ • Boosts Product Cycle Improvemen t Cycles Improvemen t Community • Boosts Improvement Cycle Deployment Targets? OHS Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 10
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Cycles Improvemen t Community Capability Infrastructur e Augmentati on System Co. Evolution Collective IQ boosted by: Co. DIA K Deployment Targets? Concurrently Developing Integrating & Applying Knowledge OHS Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 11
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Cycles Improvemen t Community Capability Infrastructur e Augmentati on System Co. Evolution CHALLENGE Global Interoperability for collective use Deployment Targets? OHS Global Interoperabili Interoperabil ty ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 12
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Cycles Improvemen t Community Capability Infrastructur e Augmentati on System Co. Evolution Open Hyperdocument System Critical missing piece of the tool system Deployment Targets? OHS Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 13
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria QUESTION Best targets for deploying new capabilities? Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 14
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria ANSWER Advanced Pilots especially within Improvemen t Cycles Improvement t Community Networked Improvement Communities Deployment Targets? OHS Most Payoff Global Interoperabil ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 15
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria RESULTS ! Smarter and Faster: • Product Cycles • Improvement Cycles Improvemen t Community = Compounded ROI Deployment Targets? OHS Most Payoff Global Interoperabil ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 16
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t Investment Criteria Ever accelerating continuous improvement! Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 17
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria OBJECTIVE High-Performance Organizations Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 18
2 3 19 4 Objective Continuous Improvemen t Cycles Improvemen t Community Capability Augmentati and urgency Co§ Infrastructur Coping with complexity Most Payoff § High performance Investment Criteria on System collectively e Evolution • Individuals • Teams • Organizations • Regions Improvemen t Infrastructur e § Improvement Strategy • Boosting Collective IQ • Boosting Improvement Infrastructure Global • Networked Improvement Communities Deployment Targets? OHS Interoperabil ity Bootstrap Strategy Collective IQ END
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria Objective • Coping with complexity and urgency collectively • High performance Improvemen t Cycles Improvemen t Community OHS Improvemen t Infrastructur e Bootstrap Strategy • Improvement Strategy Deployment Targets? Most Payoff Global Interoperabil ity Collective IQ 20
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria APPROACH Focus on the Capability Infrastructure Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 21
2 Objective Capability Augmentati Infrastructur Capability on System Infrastructure e Co. Evolution 3 22 4 Most Payoff Solving large-scale Investment problems requires Criteria collective capability Continuous Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ END
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Capability Infrastructure Most Payoff Investment Criteria Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 23
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution APPROACH Whole-System Augmentation Improvemen t Cycles Improvemen t Community Human System Deployment Targets? Tool System OHS Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 24
2 3 4 The Whole Augmentation System Objective Continuous Improvemen t Capability Infrastructur e Human System Paradigms Organizations Procedures Customs Methods Improvemen Language t Cycles Skills Knowledge Learning Improvemen Deployment Attitudes t Community Targets? Augmentati on System Capability Infrastructure Co. Evolution Investment Criteria Tool System Facilities OHS Most Payoff Media Tools Machinery Vehicles etc. Global Interoperabil ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 25
2 3 26 4 Augmentation System Objective Capability Infrastructur e Augmentati on System Continuous Improvemen t HUMAN System Paradigms Organizatio ns Procedures Customs Methods Improvemen Language t Cycles Skills Knowledge Learning Attitudes Improvemen t Community Co. Evolution Most Payoff Investment Criteria Capability Infrastructur e TOOL System Facilities Media Tools Machinery Vehicles etc. Deployment Targets? OHS Capability Infrastructure Improvemen fed by the t Infrastructur Human / Tool e Augmentation System Bootstrap Strategy Global Interoperabil ity Collective IQ END
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Community Augmentati on System HUMAN System Paradigms Organizations Procedures Customs Methods Language Skills Knowledge Learning Attitudes Deployment Targets? Co. Evolution TOOL System Capability Infrastructure Improvemen t Cycles Capability Infrastructur e OHS Facilities Media Tools Machinery Vehicles etc. Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 27
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria APPROACH Pragmatic Co-Evolution Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 28
2 3 29 4 The Co-Evolution Frontier Where is your organization today? Capability Augmentati Infrastructur 20 Years on System e Continuous Improvemen t Most Payoff Anticipatable Today Here? Investment Criteria Deployment Targets? OHS Tools System Improvement Global Interoperabil ity 20 Years Improvemen t Cycles Improvemen t Community 1 Co. Evolution Anticipatable Today Human System Improvement Objective Improvemen t Infrastructur e Bootstrap Strategy Collective IQ
2 3 30 4 The Co-Evolution Frontier Or, is this more like it? Capability Augmentati Infrastructur 20 Years on System e Continuous Improvemen t Most Payoff Anticipatable Today Investment Criteria Deployment Targets? OHS Tools System Improvement Global Interoperabil ity 20 Years Improvemen t Cycles Improvemen t Community 2 Co. Evolution Anticipatable Today Human System Improvement Objective Improvemen t Infrastructur e Bootstrap Strategy Collective IQ
2 3 31 4 The Co-Evolution Frontier Or this ? (more probable) Capability Augmentati Infrastructur 20 Years on System e Continuous Improvemen t Most Payoff Anticipatable Today Investment Criteria Deployment Targets? OHS Tools System Improvement Global Interoperabil ity 20 Years Improvemen t Cycles Improvemen t Community 3 Co. Evolution Anticipatable Today Human System Improvement Objective Improvemen t Infrastructur e Bootstrap Strategy Collective IQ
2 3 32 4 Outposts on the Co-Evolution Frontier Who will be the trailblazers? Capability Augmentati Infrastructur 20 Years on System e ? Deployment Targets? Investment Criteria OHS Tools System Improvement Global Interoperabil ity 20 Years Improvemen t Community Most Payoff Anticipatable Today Continuous Improvemen t Cycles Co. Evolution Anticipatable Today Human System Improvement Objective Improvemen t Infrastructur e Bootstrap Strategy Collective IQ END
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Co. Evolution 20 Years Continuous Improvemen t Human System 20 Years Today's Frontier Penetration Most Payoff Investment Criteria Anticipatable Today Improvemen t Cycles Augmentati on System Improvemen t Infrastructur e Bootstrap Strategy Tools System Improvemen t Community Deployment Targets? OHS Global Interoperabil ity Collective IQ 33
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Capability Infrastructur e Augmentati on System Co. Evolution Step-Wise vs. Compounded ROI Most Payoff Investment Criteria Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 34
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t Investment Criteria STRATEGIC QUESTION Improvemen t Cycles Improvemen t Community Most Payoff What would yield the compounded ROI? Deployment Targets? OHS Global Interoperabil ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 35
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Capability Infrastructur e Augmentati on System Co. Evolution Investment Criteria STRATEGIC TARGET Faster, smarter "improvement cycles" Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 36
2 3 4 Simple Organizational Model Objective Continuous Improvemen H t Capability Infrastructur e Augmentati on System Co. Evolution Most Payoff Investment Criteria T Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 37
2 3 4 Simple Organizational Model Objective Capability Infrastructur e A Augmentati on System Co. Evolution Continuous. Core Business Improvemen Activity H T t Most Payoff Investment Criteria Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 38
2 3 4 Simple Organizational Model Capability Infrastructur e Objective A Continuous. Core Business Improvemen Activity H T t Augmentati on System Co. Evolution Investment Criteria Showing explicit provision for Improving product cycle Improvemen B Improves A's Capabilities Improvemen t Cycles Improvemen t Community Most Payoff t Infrastructur e Bootstrap Strategy There should be a Global Deployment permanent "continuous improvement" OHS Interoperabil Targets? B activity (as for TQM) ity Collective IQ 39
2 3 4 Goals of B and C Activities Capability Infrastructur e Objective A Continuous. Core Business Improvemen Activity H T t Augmentati on System Co. Evolution Improving Product Cycle Improvemen t Cycles Improving Improvement Cycle. Bootstrap Strategy C Improves B's Improvemen Capabilities Deployment t Community Targets? Investment Criteria Improvemen t Infrastructur e B Improves A's Capabilities Most Payoff OHS Global Interoperabil ity Collective IQ 40
2 3 41 4 Pushing the Frontier Requires Collaboration Capability Infrastructur e Objective A Continuous. Core Business Improvemen Activity H T t B Improves A's Capabilities Improvemen t Cycles C Improves B's Improvemen Capabilities Deployment t Community Targets? Augmentati on System Co. Evolution Most Payoff INTEGRATING: • Input, feedback Investment Criteria • Evolving requirements • Lessons learned Improvemen • Evaluations t TRANSFERRING: • Paradigm shifts • Pilots Global • Best practices O H S • Support Interoperabil ity Infrastructur e Bootstrap Strategy Collective IQ END
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria A Core Business Activity H T Improvemen t Infrastructur e B Improves A's Capabilities C Improvemen t Cycles Improvemen t Community Bootstrap Strategy Improves B's Improvability Deployment Targets? OHS Most Payoff Global Interoperabil ity Collective IQ 42
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Cycles Improvemen t Community Capability Infrastructur e Augmentati on System Co. Evolution Compounding ROI Targeting Collective IQ • Boosts Product Cycle • Boosts Improvement Cycle Deployment Targets? OHS Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 43
2 3 4 The Goals of B and C Activities Capability Infrastructur e Objective A Continuous. Core Business Improvemen Activity H T t Augmentati on System Co. Evolution Improving Product Cycle Improvemen t Cycles Improving Improvement Cycle Bootstrap Strategy C Improves B's Improvemen Capabilities Deployment t Community Targets? Investment Criteria Improvemen t Infrastructur e B Improves A's Capabilities Most Payoff OHS Global Interoperabil ity Collective IQ 44
2 3 45 4 Extra Bootstrapping Leverage Objective Continuous Improvemen H t Capability Infrastructur e Augmentati on System Co. Evolution A Investment Criteria T B Leveraging gains in collective IQ at Improvemen multiple levels of the organizationt yields compounding ROI Infrastructur e Improvemen t Cycles Bootstrap Strategy C Improvemen t Community Most Payoff Deployment Targets? OHS Global Interoperabil ity Collective IQ END
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria A H T Improvemen t Infrastructur e B C Improvemen t Cycles Improvemen t Community Deployment Targets? OHS Most Payoff Bootstrap Strategy Global Interoperabil ity Collective IQ 46
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Cycles Improvemen t Community Capability Infrastructur e Augmentati on System Co. Evolution Collective IQ Boosted By: Co. DIA K Deployment Targets? Concurrently Developing Integrating & Applying Knowledge OHS Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 47
2 3 4 48 Collective IQ: How well people work collectively Objective Capability Infrastructur e Augmentati on System Continuous Improvemen t Cycles Improvemen t Community Deployment OHS Targets? Organizational Unit of any size Co. Evolution Most Payoff How quickly and intelligently people can Investment respond to a. Criteria situation collectively… Leveraging their Improvemen collective • memory t Infrastructur • perception e • planning • reasoning Bootstrap • foresight Strategy • experience Global into applicable Interoperabilknowledge Collective IQ ity
2 3 4 Engaged in Basic Knowledge Processes Objective Continuous Improvemen t Capability Augmentati Infrastructur on System External Environment e Ingesting Interacting Reports Intell Contracts Mtg Records Email Rationale Improvemen t Cycles Scanning Lessons Learned Commentary Plans Proposals Source Code Co. Evolution Most Payoff Investment Criteria CONCURRENTLY: • Assessing Improvemen • Digesting t • Integrating Infrastructur • Collaborating e • Developing • Applying • Learning Bootstrap • (Re)using Strategy Global Improvemen Deployment OHS Interoperabil Collective IQ t Community Targets? ity A Dynamic Knowledge Repository (DKR) emerges 49
2 3 4 Engaged in Basic Knowledge Processes Capability Augmentati Infrastructur on System External Environment e Objective Continuous Improvemen t Ingesting Interacting Reports Scanning Intell Contracts Mtg Records Plans Email Rationale Proposals Improvemen t Cycles Lessons Learned Lessons Commentary Source Learned Plans Proposals Mtg Records Commentary Improvemen Deployment Intelligence t Community Targets? Co. Evolution Code Source Code Rationale Email OHS Most Payoff Investment Criteria CONCURRENTLY: • Assessing Improvemen • Digesting t • Integrating Infrastructur • Collaborating e • Developing • Applying • Learning Bootstrap • (Re)using Strategy Global Interoperabil ity Collective IQ 50
2 3 4 Useful Categorization of the Evolving Knowledge Base Objective Capability Augmentati Infrastructur on System External Environment e Ingesting Continuous Interacting Improvemen t Recorded External Reports Intell Dialog Intelligence Memos Mtg. Records Rationale Commentary Improvemen Change requests t Cycles Improvemen t Community Mtg Records Scanning Knowledge Products Contracts Papers, Books News. Email Lessons Learned Proceedings Rationale Brochures Surveys Plans Proposals Deployment Targets? Co. Evolution Plans Proposals Commentary Reports Specifications Source Code OHS Most Payoff Investment Criteria CONCURRENTLY: • Assessing Improvemen • Digesting t • Integrating Infrastructur • Collaborating e • Developing • Applying • Learning Bootstrap Strategy • (Re)using Global Interoperabil ity Collective IQ 51
2 3 4 Collective IQ Depends on Co. DIAK Objective Capability Augmentati Infrastructur on System External Environment e Ingesting Continuous Interacting Improvemen t Recorded External Dialog Intelligence Scanning Knowledge Products Memos Papers, Books Plans Recorded Intelligence Knowledge Mtg. Records News Proposals Dialog Collection Products Rationale Proceedings Reports Commentary Brochures Specifications Improvemen Change requests Surveys Source Code t Cycles Improvemen t Community Deployment Targets? Co. Evolution OHS Most Payoff Investment Criteria CONCURRENTLY: • Assessing CONCURRENTLY: Improvemen • Digesting t • Developing • Integrating Infrastructur • Integrating • Collaborating e • Applying • Developing Knowledge • Applying • Learning Bootstrap Strategy • (Re)using Global Interoperabil ity Collective IQ 52
2 3 53 4 Concurrently Amplified by Interacting Knowledge Domains Objective Continuous Improvemen t Capability Infrastructur e Augmentati on System Co. Evolution Investment Criteria Recorded Dialog Intelligence Collection Knowledge Products Improvemen t Cycles Improvemen t Infrastructur e Bootstrap Strategy Recorded Dialog Improvemen t Community Most Payoff Deployment Targets? Intelligence Knowledge Collection Products OHS Global Interoperabil ity Collective IQ END
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Capability Infrastructur e Improvemen t Community Co. Evolution Recorded Dialog Deployment Targets? Ingesting Scanning Intelligence Knowledge Collection Products OHS Most Payoff Investment Criteria External Environment Interacting Improvemen t Cycles Augmentati on System CONCURRENTLY: • Developing • Integrating • Applying Knowledge Improvemen t Infrastructur e Bootstrap Strategy Global Interoperabil ity Collective IQ 54
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Cycles Improvemen t Community Capability Infrastructur e Augmentati on System Co. Evolution CHALLENGE Global Interoperability for collective use Deployment Targets? OHS Global Interoperabili Interoperabil ty ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 55
2 3 4 Example: Manufacturing Organization Objective Capability Infrastructur e Augmentati on System Management Customers Continuous Improvemen Joint-Venture t Partners Marketing Finance Manufacturing Improvemen t Cycles Quality Deployment Targets? Most Payoff Investment Criteria Improvemen t Legal Infrastructur e Procurement Bootstrap Strategy Subcontractors Engineering Improvemen t Community Co. Evolution Suppliers OHS Global Interoperabil ity Collective IQ 56
2 3 57 4 Islands in a supplier hierarchy of a major aircraft program would be very costly Objective Capability Infrastructur e Augmentati Co. Most Payoff on System Evolution Company X -- Major Aircraft Program 2000 - 3000 people Continuous Improvemen t Investment Distributed Nationwide: Criteria 200 First-Tier Suppliers • 6000 + companies • Collaborating. Improvemen on tasks & specifications t • Tracking progress Infrastructur e • Developing products Improvemen 2000 Second-Tier Suppliers t Cycles Improvemen 4000 Deployment Third-Tier Suppliers OHS t Community Targets? Bootstrap Strategy Global Interoperabil ity Collective IQ END
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t Investment Criteria 200 First-Tier Suppliers 2000 Second-Tier Suppliers Improvemen t Cycles Improvemen t Community Most Payoff Bootstrap Strategy 4000 Third-Tier Suppliers Deployment Targets? OHS Improvemen t Infrastructur e Global Interoperabili Interoperabil ty ity Collective IQ 58
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Cycles Improvemen t Community Capability Infrastructur e Augmentati on System Co. Evolution Open Hyperdocument System Critical missing piece of the tool system Deployment Targets? OHS Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 59
2 3 4 OHS Technology Boosting Collective IQ Objective Continuous Improvemen t Cycles Improvemen t Community Capability Infrastructur e Augmentati on System Co. Evolution Most Payoff Investment Criteria Dynamic Knowledge Development HUMAN TOOL SYSTEM Global Deployment OHS Interoperabil Targets? ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 60
2 3 4 OHS Enabling Technology Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous A collaborative hyperdocument Improvemen t • Hypermedia for "real work" Investment environment • Unified knowledge capture and management Improvemen t Cycles Most Payoff Criteria Improvemen t Infrastructur e • Enhanced utilization of knowledge assets Bootstrap Strategy • Enables concurrency, coordination, and collaboration Global Improvemen • Evolvable, Deployment interoperable, scalable, and integrative Collective IQ OHS Interoperabil t Community Targets? ity 61
2 3 4 Objective Capability Infrastructur e • Structured Continuous Improvemen • Object linking t • Viewing • Browsing • Shared Screens • Scripting Improvemen t Cycles Co. DIAK Example Improvemen Deployment t Community Targets? Shared knowledge-work environment OHS for Basic Collaborative Knowledge Work Augmentati on System Co. Evolution Most Payoff Investment Criteria Shared Files Improvemen t Infrastructur e Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 62
2 3 4 Objective Capability Infrastructur e • Structured Continuous Improvemen • Object linking t • Viewing • Browsing • Shared Screens • Scripting Improvemen t Cycles Co. DIAK Example Improvemen Deployment t Community Targets? Shared knowledge-work environment OHS for Basic Collaborative Knowledge Work Augmentati on System Co. Evolution Structured Multi-Media Document Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 63
2 3 4 Objective Capability Infrastructur e • Structured Continuous Improvemen • Object linking t • Viewing • Browsing • Shared Screens • Scripting Improvemen t Cycles Co. DIAK Example Improvemen Deployment t Community Targets? Shared knowledge-work environment OHS for Basic Collaborative Knowledge Work Augmentati on System Co. Evolution Most Payoff Link to Any Object in Any Investment File Criteria Improvemen t Infrastructur e Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 64
2 3 4 Objective Capability Infrastructur e • Structured Continuous Improvemen • Object linking t • Viewing • Browsing • Shared Screens • Scripting Improvemen t Cycles Co. DIAK Example Improvemen Deployment t Community Targets? Shared knowledge-work environment OHS for Basic Collaborative Knowledge Work Augmentati on System Co. Evolution Multiple Views of a Document Investment Criteria Document A: 1 1 2 3 4 5 6 7 Document A: 3 z 1 1 a 1 b 2 2 a 2 b 2 c Document A: 2 3 3 a 1 3 7 7 e 7 f z Most Payoff z 4 5 6 6 a 6 b Improvemen t Infrastructur e Bootstrap Strategy 7 OHS Global Interoperabil ity Collective IQ 65
2 3 4 Objective Capability Infrastructur e • Structured Continuous Improvemen • Object linking t • Viewing • Browsing • Shared Screens • Scripting Improvemen t Cycles Co. DIAK Example Improvemen Deployment t Community Targets? Shared knowledge-work environment OHS for Basic Collaborative Knowledge Work Augmentati on System Co. Evolution Rapid, Direct Navigation Shared Files Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 66
2 3 4 Objective Capability Infrastructur e • Structured Continuous Improvemen • Object linking t • Viewing • Browsing • Shared Screens • Scripting Improvemen t Cycles Co. DIAK Example Improvemen Deployment t Community Targets? Shared knowledge-work environment OHS for Basic Collaborative Knowledge Work Augmentati Taking turns as the. Co“designated Most Payoff on System Evolution “Let’s work on this together!” – driver” “OK” Special architectural feature for working together as if side by Investment side Criteria Improvemen t Infrastructur e Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 67
2 3 4 Objective Capability Infrastructur e • Structured Continuous Improvemen • Object linking t • Viewing • Browsing • Shared Screens • Scripting Improvemen t Cycles Co. DIAK Example Improvemen Deployment t Community Targets? Shared knowledge-work environment OHS for Basic Collaborative Knowledge Work Augmentati on System Co. Evolution User Extensibility Shared Files Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 68
2 3 4 Objective Capability Infrastructur e • Structured Continuous Improvemen • Object linking t • Viewing • Browsing • Shared Screens • Scripting Improvemen t Cycles Co. DIAK Example Improvemen Deployment t Community Targets? Shared knowledge-work environment OHS for Basic Collaborative Knowledge Work Augmentati on System Co. Evolution Most Payoff E-Mail Investment Criteria Shared Files Improvemen t Infrastructur e Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 69
2 File Edit View Messages Email Document Tools In-Box Fields Deployment Targets? Shared knowledge-work environment Improvemen t Community 4 E-Mail Fully Augmented: • structured browsing, editing, filtering Augmentati • object. Colevel manipulation … Most Payoff on System Evolution From: ce. bi Capability Objective To: dce. bi Infrastructur Subject: Draft Plan e In-reply-to: BI-DCE-XY 4 ZM Continuous Message: Improvemen OK I added some wording in t <engelbart, draft-plan@4 c>. Take a look and tell me what you think. Also re: <@5 a> I think we should incorporate the key points from <BI, plans, 7 b>. - Christina Improvemen t Cycles 3 OHS E-Mail Investment Criteria Shared Files Improvemen t Infrastructur e Bootstrap Strategy Global Interoperabil ity Collective IQ 70
2 3 4 Objective Capability Infrastructur e • Structured Continuous Improvemen • Object linking t • Viewing • Browsing • Shared Screens • Scripting Improvemen t Cycles Co. DIAK Example Improvemen Deployment t Community Targets? Shared knowledge-work environment OHS for Basic Collaborative Knowledge Work Augmentati on System Co. Evolution Most Payoff E-Mail Investment Criteria Shared Files Journal (Library) Improvemen t Infrastructur e Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 71
2 File Edit Fields 4 View Fields Access Email Document Addendum-to Mail Draft Assign Classification To: terry. org Capability Comment Objective Infrastructur Cc: lane. org Disposition e Extended-to Subject: Project. Journal Status Keywords Continuous References-to Improvemen Part-of t Message: Sign Attach <Doc-X>Supersedes Augmentati on System Co. Evolution Improvemen Document X t Cycles Deployment Targets? Most Payoff Investment Criteria Journal (Library) Improvemen t Community 3 Improvemen t Infrastructur e Bootstrap Strategy Global Example: O HS Interoperabil Collective IQ Posting a document in the ity Journal 72
2 File Edit Fields View Send To: terry. org Capability Objective Infrastructur Cc: lane. org e Subject: Project Status Continuous Journal: XYZ Improvemen t Message: terry. org lane. org Email Document Mail Draft Augmentati To: terry. org on System Cc: lane. org Co. Evolution Deployment Targets? Cc: lane. org Subject: Project Status Journal: XYZ Message: Attach <Doc-X> Journal (Library) Improvemen t Community Most Payoff To: terry. org Subject: Project Status Attach <Doc-X> Improvemen Document X t Cycles 4 Email Notices Email Document Mail Draft 3 Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Global Example: O HS Interoperabil Collective IQ Posting a document in the ity Journal 73
2 3 4 Objective Capability Infrastructur e • Structured Continuous Improvemen • Object linking t • Viewing • Browsing • Shared Screens • Scripting Improvemen t Cycles Co. DIAK Example Improvemen Deployment t Community Targets? Shared knowledge-work environment OHS for Basic Collaborative Knowledge Work Augmentati on System Co. Evolution Most Payoff E-Mail Investment Criteria Shared Files Catalog Improvemen • Journal t • Ext. Docs Journal (Library) External Docs (Offline) OHS Global Interoperabil ity Infrastructur e Bootstrap Strategy Collective IQ 74
2 3 4 Objective Capability Infrastructur e • Structured Continuous Improvemen • Object linking t • Viewing • Browsing • Shared Screens • Scripting Improvemen t Cycles Co. DIAK Example Improvemen Deployment t Community Targets? Shared knowledge-work environment OHS for Basic Collaborative Knowledge Work Augmentati on System Co. Evolution Basic Co. DIAK Support Intelligenc e Data Knowledg e Products Most Payoff Investment Criteria Dialog Improvemen t Infrastructur e Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 75
2 3 4 Augmented Knowledge Workshop File Edit View Window Capability OHS Overview (2, ALL) Objective Infrastructur e Document Support • Structured Continuous For Groups Improvemen • Object linking &t Individuals • • Viewing Structure • • Browsing View Control Screens • • Shared Browsing • • Scripting Object-level Improvemen t Cycles • Linking Co. DIAK • Example Integrated Editor Improvemen Deployment t Community Targets? Special Shared knowledge-work environment Dir Print Help (1, 1) Augmentati. Journal: oad, 2250 Co. Most Payoff on System Evolution AUTHORSHIP PROVISIONS IN AUGMENT ABSTRACT INTRODUCTION Basic Co. DIAK SOME BACKGROUND Investment Support CONTROLLING THE TOOLS Criteria ADDRESSING THE WORKING MATERIALS Intelligenc Knowledg THE VIEWS Dialog e. CONTROLLING Data e Products EMBEDDING THE GRAPHIC Improvemen TRAVELING THROUGH THE WORKING t MODIFYING THE DOCUMENT Infrastructur SUPPORTING MULTI-PARTY e CONCLUSION REFERENCES Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 76
2 3 4 Augmented Knowledge Workshop Dir File Edit View Window Capability OHS Overview (2, ALL) Objective Infrastructur e Document Support Continuous For Groups Improvemen &t Individuals • Structure • View Control • Browsing • Object-level Improvemen t Cycles • Linking • Integrated Editor Improvemen t Community Deployment Targets? Special Print Help (2, 1) Augmentati. Journal: oad, 2250 Co. Most Payoff on System Evolution AUTHORSHIP PROVISIONS IN AUGMENT ABSTRACT AUGMENT is a text processing system INTRODUCTION Investment AUGMENT designed for analyzing human Criteria Authorship has received a great deal of We recognize explicitly that highly skilled In this regard, our design goal was to provide Improvemen An explicit sub-goal in AUGMENT's t This paper concentrates upon the development Infrastructur Studying another's work provides a e SOME BACKGROUND AUGMENT commands are expressed with FILE CHARACTERISTICS Bootstrap CONTROLLING THE TOOLS Strategy ADDRESSING THE WORKING MATERIALS There is a consistent set of addressing features Global Many of AUGMENT's unique author-support O In Hthe S early stages Interoperabil Collective IQ of our program at SRI, we did HISTORY ity 77
2 3 4 Augmented Knowledge Workshop Dir File Edit View Window Capability OHS Overview (2, ALL) Objective Infrastructur e Document Support Continuous For Groups Improvemen &t Individuals • Structure • View Control • Browsing • Object-level Improvemen t Cycles • Linking • Integrated Editor Improvemen t Community Deployment Targets? Special Print Help (3, 1) Augmentati. Journal: oad, 2250 Co. Most Payoff on System Evolution AUTHORSHIP PROVISIONS IN AUGMENT ABSTRACT AUGMENT is a text processing system INTRODUCTION Investment AUGMENT designed for analyzing human Criteria Authorship has received a great deal of We recognize explicitly that highly skilled In this regard, our design goal was to provide Improvemen An explicit sub-goal in AUGMENT's t This paper concentrates upon the development Infrastructur Studying another's work provides a e SOME BACKGROUND AUGMENT commands are expressed with FILE CHARACTERISTICS Bootstrap AUGMENT employs explicitly structured files, Strategy (Note: AUGMENT workers generally use the CONTROLLING THE TOOLS ADDRESSING THE WORKING MATERIALS Global There is a consistent set of addressing O HEXPLICIT S Interoperabil Collective IQ STATEMENT ADDRESSES MARKERS ity 78
2 3 4 Augmented Knowledge Workshop Dir File Edit View Window Capability OHS Overview (2, ALL) Objective Infrastructur e Document Support Continuous For Groups Improvemen &t Individuals Special Douglas C. Engelbart Tymshare, Inc. Cupertino, California 95014 ABSTRACT • View Control • Browsing • Object-level Improvemen t Cycles • Linking • Integrated Editor Deployment Targets? Help Journal: oad, 2250 (all, all) Augmentati Co. Most Payoff on System Evolution AUTHORSHIP PROVISIONS IN AUGMENT • Structure Improvemen t Community Print O Investment Criteria AUGMENT is a text processing system Improvemen marketed by Tymshare for a multi-user t network environment. In AUGMENT’s Infrastructur frontend is a User Interface System that facilitates flexible evolution of command e languages and provides optional command recognition features. Exceptionally fast and flexible control of interactive operations. Bootstrap is Strategy enabled by concurrent action of mouse and optional one-handed chord keyset. Files are hierarchically structured, and textual address expressions can flexibly specify any text entity Global in any H S file. Interoperabil Collective IQ INTRODUCTION ity 79
2 3 4 Objective Continuous Improvemen t Cycles Improvemen t Community Shared knowledge-work environment OHS: to Support Co. DIAK Work Processes and DKRs Capability Infrastructur e Deployment Targets? E-Mail Augmentati on System Co. Evolution Shared Files Intell Catalog Contracts • Journal • Ext. Docs Reports Mtg Records Email Lessons Commentary Learned Journal (Library) Rationale Plans Proposals Source Code Most Payoff Investment Criteria Improvemen t Infrastructur e External Docs (Offline) Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 80
2 3 4 OHS Represents a Paradigm Shift Capability FROM Objective Infrastructur e • Tool-centric system Continuous Improvemen • Function-oriented tool / t system • Authoring and Publishing • Isolated passive libraries Improvemen and archives t Cycles • One user class: "easy to use" Improvemen Deployment t Community Targets? Augmentati on System Co. TO Evolution Most Payoff • Document-centric system Investment • Integrated end-to-end Criteria knowledge management environment Improvemen • Developing, integrating, & t applying knowledge Infrastructur e • Active "living" libraries Bootstrap seamlessly Integrated within the organization's work Strategy processes Global • Many classes of user: O H S Pedestrian Interoperabil to high Collective IQ performanceity 81
2 3 4 OHS Represents a Paradigm Shift (cont. ) Capability Augmentati Co. FROM TO Objective Infrastructur Most Payoff on System Evolution e • File-level addressability • Object-level addressability Continuous Investment Improvemen Criteria t • "Load & scroll browsing" in • "Precision browsing" WYSIWYG or outline view Jumping directly to any Improvemen modes object in any file with on-thet fly custom views Infrastructur • Windows tied to a file and • Windows are a portal onto ae to the application used file repository; a variety of Improvemen Bootstrap applications may be used on t Cycles Strategy any file • Each application has • Applications use common file unique file design Global Improvemen Deployment OHS Interoperabil Collective IQ t Community Targets? ity 82
2 3 83 4 Potential OHS Applications To Support and Integrate Co. DIAK-intensive Work Capability Augmentati Co. Objective Infrastructur Most Payoff on System Evolution e • Program Management • Tele-commuting • Collaborative Planning & • Online Document Delivery Continuous Investment Tracking Improvemen • Groupware, CSCW Criteria t • Command Control • Enterprise Integration • Concurrent Engineering Improvemen • Total Quality Management t • Software Engineering (CASE) (TQM) • Acquisitions Support (CALS) • Continuous Process Infrastructur e Improvement • CA - Integrated Architectures • Re-Engineering • Contracts Management Improvemen Bootstrap • Organizational Learning t Cycles Strategy • World Wide Web (WWW) • Distance Learning • Records Management • Technology Transfer • Digital Libraries Global Improvemen Deployment Improvement O H S • Networked Interoperabil Collective IQ t Community Targets? Communities ity • etc. . . END
2 3 4 The Bootstrap "Paradigm Map" Continuous Improvemen t Cycles Improvemen t Community Shared knowledge-work environment Objective Capability Infrastructur e Deployment Targets? Augmentati on System Co. Evolution "Throw-Away" E-Mail Shared Files Investment Criteria Catalog • Journal • Ext. Docs Journal (Library) External Docs (Offline) OHS Most Payoff Global Interoperabil ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 84
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria QUESTION Best targets for deploying new capabilities? Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 85
2 3 4 Pushing the Frontier Requires Aggressive Co-Evolution Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t Investment Criteria Dynamic Knowledge Development Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy HUMAN TOOL SYSTEM Global Deployment OHS Interoperabil Targets? ity Collective IQ 86
2 3 4 Increasing Organizational Capability Infrastructur e Objective Knowledge Capability Level Continuous Improvemen t Cycles Mode 1 Augmentati on System Co. Evolution Most Payoff Investment Criteria Improvemen t Infrastructur e 1 Bootstrap Strategy Global Improvemen Distribution Deployment of Capability throughout an Organization. Collective IQ OHS Interoperabil t Community Targets? ity 87
2 3 4 Increasing Organizational Capability Infrastructur e Objective Knowledge Capability Level Continuous Improvemen t Cycles Mode 2 Augmentati on System Co. Evolution Most Payoff Investment Criteria 2 Improvemen t Infrastructur e Bootstrap Strategy Global Improvemen Distribution Deployment of Capability throughout an Organization. Collective IQ OHS Interoperabil t Community Targets? ity 88
2 3 4 Increasing Organizational Capability Infrastructur e Objective Knowledge Capability Level Continuous Improvemen t Cycles Mode 3 Augmentati on System Co. Evolution Most Payoff Investment Criteria 3 Improvemen t Infrastructur e Bootstrap Strategy Global Improvemen Distribution Deployment of Capability throughout an Organization. Collective IQ OHS Interoperabil t Community Targets? ity 89
2 3 4 Increasing Organizational Capability Infrastructur e Objective Mode 4 Augmentati on System Knowledge Capability Level Continuous Improvemen t Cycles Co. Evolution Most Payoff Investment Criteria 4 Improvemen t Infrastructur e Bootstrap Strategy Global Improvemen Distribution Deployment of Capability throughout an Organization. Collective IQ OHS Interoperabil t Community Targets? ity 90
2 3 91 4 Multi-Faceted Deployment Strategy Capability Infrastructur e Objective Knowledge Capability Level Continuous Improvemen t Cycles Augmentati on System Most Payoff Investment Criteria 4 2 3 1 Co. Evolution Improvemen t Infrastructur e Bootstrap Strategy Global Improvemen Distribution Deployment of Capability throughout an Organization. Collective IQ OHS Interoperabil t Community Targets? ity END
2 3 4 The Bootstrap "Paradigm Map" Continuous Improvemen t Cycles Improvemen t Community Knowledge Capability Level Objective Capability Infrastructur e Augmentati on System Co. Evolution Most Payoff Investment Criteria 4 2 Improvemen t Infrastructur e 3 1 Distribution of Capability throughout an Organization Deployment Targets? OHS Global Interoperabil ity Bootstrap Strategy Collective IQ 92
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria ANSWER Advanced Pilots especially within Improvemen t Cycles Improvement t Community Networked Improvement Communities Deployment Targets? OHS Most Payoff Global Interoperabil ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 93
2 3 4 Goals of B and C Activities Capability Objective Infrastructur Ae Core Business Activity Continuous Improvemen. H T t B Improves A's Capabilities Improvemen t Cycles Co. Evolution Most Payoff Investment Criteria Improving Product Cycle Improvemen t Infrastructur e Bootstrap Strategy C Improves B's Improvability Improvemen t Community Augmentati on System Deployment Targets? Improving Improvement Cycle OHS Global Interoperabil ity Collective IQ 94
2 Objective Continuous Improvemen t Capability Infrastructur 1 e Augmentati on 2 System Co. Evolutionn A A A B B B C C C Improvemen t Cycles Improvemen t Community 3 4 Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 95
2 3 4 Networked Improvement Communities Objective Continuous Improvemen t Improvemen H T t Cycles Improvemen t Community Capability Infrastructur 1 e Augmentati on 2 System Co. Evolutionn A A A B B B C C C Improvement Alliance Collaborative " C " Activities Bootstrapping Deployment Leverage Targets? OHS Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 96
2 3 4 Bootstrapping: Strategic Investment Criteria Objective Continuous Improvemen t Capability Infrastructur Customers e A B C Improvemen t Cycles Improvemen t Community Augmentati on System Co. Evolution What to Improve? Investment Criteria 1. Doing Group Knowledge Improvemen Work 2. Transferring ( ) 3. Integrating ( ) Deployment Targets? Most Payoff OHS Global Interoperabil ity t Infrastructur e Bootstrap Strategy Collective IQ 97
2 3 4 Core C-Community Capability Objective Orgs Infrastructur 1…n e Continuous Improvemen t A B C C Community Improvemen H T t Cycles Improvemen t Community Augmentati on System Co. Evolution Most Payoff To integrate, analyze, and portray multiple-source contributions to its Investment knowledge base Criteria Improvemen • From their B & A activities t Infrastructur • From External Environmente • From Internal C Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 98
2 3 99 4 Partner Orgs Get Unique Value Capability Objective Orgs Infrastructur 1…n e Continuous Improvemen Value t A B C C Community Improvemen H T t Cycles Improvemen t Community Deployment Targets? Augmentati on System Co. Evolution Most Payoff 1. Direct experience with. Investment an advanced pilot activity. Criteria Improvemen 2. Direct online access to t extensive knowledge. Infrastructur base. e 3. Continuous dialog and. Bootstrap knowledge transfer. Strategy OHS Global Interoperabil ity Collective IQ END
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Cycles Improvement t Community Augmentati on System Co. Evolution Networked Improvement Community H T 1 2 n A A A B B B C Improvement C Alliance C Collaborative " C " Activities Deployment Targets? OHS Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 100
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria RESULTS ! Smarter and Faster: • Product Cycles • Improvement Cycles Improvemen t Community = Compounded ROI Deployment Targets? OHS Most Payoff Global Interoperabil ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 101
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t Investment Criteria Ever accelerating continuous improvement! Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 102
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria Objective • Coping with complexity and urgency collectively • High performance Improvemen t Cycles Improvemen t Community OHS Improvemen t Infrastructur e Bootstrap Strategy • Improvement Strategy Deployment Targets? Most Payoff Global Interoperabil ity Collective IQ 103
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Capability Infrastructure Most Payoff Investment Criteria Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 104
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Community Augmentati on System HUMAN System Paradigms Organizations Procedures Customs Methods Language Skills Knowledge Learning Attitudes Deployment Targets? Co. Evolution TOOL System Capability Infrastructure Improvemen t Cycles Capability Infrastructur e OHS Facilities Media Tools Machinery Vehicles etc. Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 105
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Co. Evolution 20 Years Continuous Improvemen t Human System 20 Years Today's Frontier Penetration Most Payoff Investment Criteria Anticipatable Today Improvemen t Cycles Augmentati on System Improvemen t Infrastructur e Bootstrap Strategy Tools System Improvemen t Community Deployment Targets? OHS Global Interoperabil ity Collective IQ 106
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Capability Infrastructur e Augmentati on System Co. Evolution Step-Wise vs. Compounded ROI Most Payoff Investment Criteria Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 107
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t Investment Criteria STRATEGIC QUESTION Improvemen t Cycles Improvemen t Community Most Payoff What would yield the compounded ROI? Deployment Targets? OHS Global Interoperabil ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 108
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria A Core Business Activity H T Improvemen t Infrastructur e B Improves A's Capabilities C Improvemen t Cycles Improvemen t Community Bootstrap Strategy Improves B's Improvability Deployment Targets? OHS Most Payoff Global Interoperabil ity Collective IQ 109
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria A H T Improvemen t Infrastructur e B C Improvemen t Cycles Improvemen t Community Deployment Targets? OHS Most Payoff Bootstrap Strategy Global Interoperabil ity Collective IQ 110
2 3 4 The Bootstrap "Paradigm Map" Objective Continuous Improvemen t Capability Infrastructur e Improvemen t Community Co. Evolution Recorded Dialog Deployment Targets? Ingesting Scanning Intelligence Knowledge Collection Products OHS Most Payoff Investment Criteria External Environment Interacting Improvemen t Cycles Augmentati on System CONCURRENTLY: • Developing • Integrating • Applying Knowledge Improvemen t Infrastructur e Bootstrap Strategy Global Interoperabil ity Collective IQ 111
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t Investment Criteria 200 First-Tier Suppliers 2000 Second-Tier Suppliers Improvemen t Cycles Improvemen t Community Most Payoff Bootstrap Strategy 4000 Third-Tier Suppliers Deployment Targets? OHS Improvemen t Infrastructur e Global Interoperabili Interoperabil ty ity Collective IQ 112
2 3 4 The Bootstrap "Paradigm Map" Continuous Improvemen t Cycles Improvemen t Community Shared knowledge-work environment Objective Capability Infrastructur e Deployment Targets? Augmentati on System Co. Evolution "Throw-Away" E-Mail Shared Files Investment Criteria Catalog • Journal • Ext. Docs Journal (Library) External Docs (Offline) OHS Most Payoff Global Interoperabil ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 113
2 3 4 The Bootstrap "Paradigm Map" Continuous Improvemen t Cycles Improvemen t Community Knowledge Capability Level Objective Capability Infrastructur e Augmentati on System Co. Evolution Most Payoff Investment Criteria 4 2 Improvemen t Infrastructur e 3 1 Distribution of Capability throughout an Organization Deployment Targets? OHS Global Interoperabil ity Bootstrap Strategy Collective IQ 114
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Cycles Improvement t Community Augmentati on System Co. Evolution Networked Improvement Community H T 1 2 n A A A B B B C Improvement C Alliance C Collaborative " C " Activities Deployment Targets? OHS Global Interoperabil ity Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 115
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Continuous Improvemen t Augmentati on System Co. Evolution Investment Criteria RESULTS ! Smarter and Faster: • Product Cycles • Improvement Cycles Improvemen t Community = Compounded ROI Deployment Targets? OHS Most Payoff Global Interoperabil ity Improvemen t Infrastructur e Bootstrap Strategy Collective IQ 116
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t Investment Criteria Ever accelerating continuous improvement! Improvemen t Cycles Improvemen t Community Most Payoff Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 117
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t Most Payoff Investment Criteria Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 118
End of Slideshow Extra Slides and Photos Follow
2 3 4 Candidate NICs Targeting Improvements In: Objective Capability Infrastructur e Augmentati on System Co. Evolution Most Payoff Continuous • External Intelligence: gathering; integration Improvemen t • Comprehensive Scenario Development Investment Criteria • Enterprise Process Modeling Improvemen t Infrastructur e • Knowledge Management / Intellectual Capital Improvemen t Cycles • Full-Enterprise Co. DIAK -- and Global OHS • Deployment Total Quality Improvemen t Community Targets? OHS Global Interoperabil ity Bootstrap Strategy Collective IQ 120
2 3 4 Pilot Deployment Candidates Objective • Communities of agencies cooperating toward Capability Augmentati Co. Infrastructur Most Payoff improving capabilities of, e. g. : Evolution on System e Continuous • Procurement Improvemen t Investment Criteria • Budgeting Improvemen t Infrastructur e • Large-Project Management Improvemen t Cycles Improvemen t Community • Generic Knowledge-Work Bootstrap Strategy • AND ESPECIALLY: Planning and implementing internal capability improvements Global Deployment Targets? OHS Interoperabil ity Collective IQ 121
2 3 4 And what does the Bootstrap Alliance propose to do? Objective Capability Infrastructur e Augmentati on System Co. Evolution Most Payoff • Evolve into a NIC that supports a (growing) community of NICs -- a Turbo. NIC (Meta. NIC, Super. NIC) Investment Continuous Improvemen t Criteria • With a smallest core of fixed staff Improvemen t • Developing this as a high-performance virtual. Infrastructur e organization Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 122
2 3 4 Bootstrap Alliance Website Where to find us on the World Wide Web: Objective Continuous Improvemen t Capability Infrastructur e Augmentati on System Co. Evolution http: //www. bootstrap. org Improvemen t Cycles Improvemen t Community Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 123
2 3 4 The Alliance Idea Sharing Solutions: Gov't Objective other USAF CIA Continuous GSA Capability Industry Infrastructur Conoco e NTT Netscape Sun Improvemen t Berkeley CMU Stanford Not-for. Coprofit Initiatives Most Payoff Evolution other ASIS A. C. IFTF Koop Hll ETF Kellogg Investment Criteria C C Improvemen t Cycles"C" Level Cooperative H Improvemen t Community Universiti Augmentati es on System other T Deployment Targets? C C Improvemen t Infrastructur C e Bootstrap • Common Challenges, Issues, Strategy Requirements • Share Advice, Strategies, Lessons learned Global OHS Interoperabil Collective IQ ity in this approach. Note: Representative organizations that have indicated an interest 124
Photos
Photo Contents 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
1. Judy at Workstation (1964)
2. First Mouse
3. Knee Control
4. Keyset
5. Keyset Code
6. C-supported Meeting (1967)
7. Martin with CRT Display Module (1968)
8. Jake with Display Generator System
9. Lab-type Workstation
10. Duvall at "Yoga" Workstation
Last slide @ 122
2 3 4 The Bootstrap "Paradigm Map" Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t Most Payoff Investment Criteria Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 138
2 Objective Continuous Improvemen. H t Capability Infrastructur e A T Augmentati on System Co. Evolution I redrew this slide, thought to keep a copy here just in case. B Improvemen t Cycles C Improvemen t Community Deployment Targets? 3 4 Most Payoff Investment Criteria Improvemen t Infrastructur e Bootstrap Strategy OHS Global Interoperabil ity Collective IQ 139
2 Objective Capability Infrastructur e Augmentati on System Co. Evolution Continuous Improvemen t 3 4 Most Payoff Investment Criteria Improvemen t Infrastructur e Improvemen t Cycles Improvemen t Community Bootstrap Strategy Deployment Targets? OHS Global Interoperabil ity Collective IQ 140
- Slides: 140