Bologna Process ICT industry expectations Alessandro Pane Head

Bologna Process – ICT industry expectations Alessandro Pane Head of R&D Centre Ericsson Nikola Tesla, Zagreb, November 08 2007

Alessandro Pane Director Research & Development center Ericsson Nikola Tesla Krapinska 45, P. O. Box. 93 HR-10 002 Zagreb CROATIA alessandro. pane@ericsson. com Start in Ericsson in 1985: • 85 -89 SW Designer on Switching System • 89 -90 System Manager AXE-10 • 90 -92 Technical manager SDH/ATM • 92 -94 Line Manager for I&V Unit • 94 -98 Project Manager Broadband Access • 98 -00 Product Unit Manager Residential Services • 00 -02 Product Unit Manager Mobile Service • 02 -05 Project & Provisioning Office Manager Mobile & Wireline • 2006 Head of R&D Center in Croatia (ETK) 1878 1880 1910 Limited Internal 1947 2 1986 -96 2001 Bologna process - ICT Industry expectations 2007 -11 -06

Outline § § § Working environment What is the “next” challenge in R&D Cooperation with Universities Expectation from University graduated newcomers Conclusion Limited Internal 3 Bologna process - ICT Industry expectations 2007 -11 -06

Ericsson: a truly global and committed innovation company § § § § Presence all around the world International operations for more than 125 years R&D centers worldwide Strongest brand in mobile infrastructure Listed on all main stock exchanges Industry’s strongest R&D investments Driving industry standards Innovation through strategic partnerships Limited Internal 4 Bologna process - ICT Industry expectations 2007 -11 -06

R&D @ Ericsson Norway Denmark Canada UK Finland Germany Croatia Ireland USA Sweden Netherlands Hungary 600 people Zagreb: ca. 400 Split: ca. 200 Spain Japan China Italy India Brazil 2 Limited Internal 5 Bologna process - ICT Industry expectations 2007 -11 -06

R&D @ Ericsson Croatia 1(2) Limited Internal 6 Bologna process - ICT Industry expectations 2007 -11 -06

R&D @ Ericsson Croatia 1(2) Limited Internal 7 Bologna process - ICT Industry expectations 2007 -11 -06

What is the “next” challenge in Telcom R&D Limited Internal 8 Bologna process - ICT Industry expectations 2007 -11 -06

Next Billion Users. . . . Next Billion Gigabyte Limited Internal 9 Bologna process - ICT Industry expectations 2007 -11 -06

Traffic vs. Revenue by 2011 Revenue, BUSD Mobile Voice The three Screens integration Mobile Data Fixed Voice Fixed Internet IPTV Traffic Million Terabyte Assumptions: Mobile TV combined with Mobile Data Corporate Data Services split 50/50 on Mobile Data and Fixed Internet Entertainment, Media and Advertising put under IPTV Limited Internal 10 Bologna process - ICT Industry expectations 2007 -11 -06

Cooperation with Universities: “strategic choice to have the right competence at right time for the Market” Limited Internal 11 Bologna process - ICT Industry expectations 2007 -11 -06

Competence flows with the Universities Research Departments students professionals knowledge results Ericsson Design Center Research Cooperation FER (5 research projects) Common technology and scientific domestic and international projects. Limited Internal 12 FESB (1 research project) Bologna process - ICT Industry expectations 2007 -11 -06

Ericsson Croatia: the Summer Research Camp experience § Attraction of best students and their involvement in real case projects – Established since 7 years – ~ 150 students (ZTEL, ZEMRIS) – Mentors from ETK and professors and assistants from FER – Use to be 5 weeks during Summer – July, August, September – In 2007 we got 21 students dealing with IP state of the art system technology Limited Internal 13 Bologna process - ICT Industry expectations 2007 -11 -06

Engineering “stuff production” § China is today the largest producer of engineering graduates in the world, with some 600, 000 passing out of its colleges and universities last year § According to the All India Council for Technical Education, India produced 401, 791 engineers in 2003 -04, 35% being computer engineers. In 200405, the number of engineering graduates increased to 464, 743, of which 31% were computer engineers (144 070) § Compared to India and China, the United States produces “only” 70, 000 engineering graduates every year. § All of Europe produces just 100, 000 § Croatia – about 800 Electrical Engineering & Computing graduates every year These are the numbers and what it will make the difference is the “quality” that in this case means “HIGH LEVEL COMPETENCE” Limited Internal 14 Bologna process - ICT Industry expectations 2007 -11 -06

Career path in industrial environment Project manager Technical expert Line manager Limited Internal 15 Bologna process - ICT Industry expectations 2007 -11 -06

Our expectation from newcomer § What we expect that the newcomer will be capable after finishing study – Technical knowledge § Telcom Systems and protocols § New IP trends and its application (Vo. IP) § SW languages and programming – Business understanding § Economy and Scale § Understand change - Business shifting/drving factors § Understand project environment - Team work – Communication skills § English language § Technical writing – Working enviroment awareness § On job training (i. e. Summer camps or similar) Limited Internal 16 Bologna process - ICT Industry expectations 2007 -11 -06

Conclusion Limited Internal 17 Bologna process - ICT Industry expectations 2007 -11 -06

Competence as key element to ensure Successful Projects The field experience Tangible aspects • • Clear & Realistic Goals Stable Customer and System Requirements Right Resources with Right Competence Total Quality in the design (First Time Right) Untangeable aspetcs: • • Engagement and Commitment in the teams Clear authority and responsibility among the different roles Always have the Customer expectation in focus (Business mind) Communication Limited Internal 18 Bologna process - ICT Industry expectations 2007 -11 -06

Limited Internal 19 Bologna process - ICT Industry expectations 2007 -11 -06