Big Data Serious Games and the Future of

Big Data, Serious Games and the Future of Work Michael Hugos CIO at Large Center for Systems Innovation [c 4 si]

Snapshots from Flatland Simple abstractions served well when data was scarce, collection was intermittent, and we had lots of time to analyze it two dimensions – X and Y – they live in Flatland These abstractions live in 2 © 2012 Michael Hugos [c 4 si]

World of Flatland Sphere as seen in Flatland – drawing by A. Square “You call me a Circle; but in reality I am not a Circle, but an infinite number of Circles… You cannot indeed see more than one of my sections, or Circles, at a time; for you have no power to raise your eye out of the plane of Flatland. . . ” Edwin Abbott, Flatland: A Romance of Many Dimensions, 1884 “You must go with me – whither you know not – into the Land of Three Dimensions!" 3 © 2012 Michael Hugos [c 4 si]

Escape from Flatland “Cyberspace. A consensual hallucination experienced daily by billions… a graphic representation of data abstracted from the banks of every computer in the human system… Unthinkable complexity. Lines of light ranged in the nonspace of the mind, clusters and constellations of data. Like city lights, receding… William Gibson, Neuromancer, 1984 4 © 2012 Michael Hugos [c 4 si]

Big Data Spaces “It is always nighttime in the Metaverse, and the Street is always garish and brilliant like Las Vegas freed from constraints of physics and finance… The people are pieces software called avatars. ” Neal Stephenson, Snow Crash, 1992 of 5 © 2012 Michael Hugos [c 4 si]

Music in those Spaces See the patterns in the data and hear the signals in the noise… A new approach to capture the richness of streaming data enables you to process and respond in real-time 6 © 2012 Michael Hugos [c 4 si]

Navigating Cyberspace Flying through cyberspace, you turn left or right, east or west, seeking

Data Streams Forth – Patterns and Colors Something catches your eye… size of the circle is size of demand for your new product… see it expand, driven by usage vectors emanating from customers in this very space [in real-time ] 8 © 2012 Michael Hugos [c 4 si]

Meanwhile Back in Flatland… How do we get from Flatland to Cyberspace? First the

From Flatland to Cyberspace – 1 Start by moving from 2 D to 3 D VARIABLE THREE Three dimensions define a data space composed of selected variables V A R I A B L E Can we represent more than three variables in this space? O N E Z Y X 10 V A R IA B L E T W O © 2012 Michael Hugos [c 4 si]

From Flatland to Cyberspace – 2 3 D objects in 3 D space represent six variables VARIABLE THREE OBJECT A We understand this immediately Can we visualize streaming data from multiple sources? V A R I A B L E Z y’ z’ x’ O N E Y X 11 V A R IA B L E T W O © 2012 Michael Hugos [c 4 si]

From Flatland to Cyberspace – 3 Add objects for sources you want to track Company B % CHANGE FROM PREV CLOSE Company C Company A Objects move in space and change shape reflecting changes in streaming data Complexity in 2 D is understandable in 3 D S T O C K Z (z’) Market Cap (x’) PE Ratio (y’) Change in Average % Change CENTER POINT P R I C E Company D Y X 12 GROSS PROFIT © 2012 Michael Hugos [c 4 si]

From Flatland to Cyberspace – 4 Visualize real-time data from sources such as stock markets, point of sales systems, click streams from a million websites, etc. Add categories and alerts… Can we show even more data in this space? Company B % CHANGE FROM PREV CLOSE Company C Company A S T O C K Z (z’) Market Cap (x’) PE Ratio (y’) Change in Average % Change CENTER POINT P R I C E Company D Predefined behaviors trigger alerts Y X 13 GROSS PROFIT © 2012 Michael Hugos [c 4 si]

Colors and Textures Show You Even More • • Sysco is wide and flat. WW Grainger is tall and narrower – name those shapes Grainger has much higher ratio of net tangible assets to total assets Sysco has total liabilities four times as large as Grainger and net tangible assets slightly smaller than those of Grainger Lawson has asset structure like Grainger – similar but much smaller Now let’s Increase our engagement and concentration… 14 © 2012 Michael Hugos [c 4 si]

A Gameful Encounter with Big Data Engage our senses with sight, sound, touch Is

Learn More Presentation excerpted from my newest book: Serious Games Join the conversation on my CIO magazine blog “Doing Business in Real Time” The Future of Work http: //blogs. cio. com/blog/doing-business-in-real-time Center for Systems Innovation [c 4 si] Reach me at: http: //michaelhugos. com/ Serious Games: The Future of Work, O’Reilly Media, 2012 (available summer 2012) 16 © 2012 Michael Hugos [c 4 si]