Beyond Calling and Counting Cumbria County Council Calling

Beyond Calling and Counting Cumbria County Council

Calling and Counting Cumbria What we did What happens next Link to Total Place Photographs by Andy Smith

“People no longer accept the 'one size fits all' service models of old. They want choice over the services they receive, influence over those who provide them, and higher service standards” Strong & Prosperous Communities Local Government White Paper 2006

Calling Cumbria challenged the status quo • What are we achieving? • How are we adding value? • What could be better? Recognised that • Lots of energy • Willing to change • Refreshed community strategy

Vision for Cumbria The Cumbria Sustainable Community Strategy Cumbria will be a place where we work together to energise …….

…… safe, strong and inclusive communities ……. . health and wellbeing throughout life ……. a sustainable and prosperous economy …… effective connections between people and places …… world class environmental quality

CUMBRIA UNITED

Cumbria: new energy • Renewed connections with communities – real people, real places • New relationships – people and organisations • Emerging understanding of what we had control over and what was decided elsewhere • Shared commitment • Review of approach – ‘permission’ to change • Focused leadership

Top down and bottom up

Counting Cumbria - insight into public sector spending • • • Relative levels of local and national control £ 7. 1 B in total – only £ 1. 9 B locally controlled Proportionate to our Community Strategy outcomes? Silo mentality? Alignment or duplication? Scope for further investigation

National Overview • • • Recession: urgency and opportunity Election: public service reform Operational Efficiency Programme: HMT, Bichard, Budget Total Place LSPs: finding their feet Joint delivery/performance management • Growing experience: Norfolk, Suffolk, Birmingham, Westminster, Swindon

Deep Dive – Worklessness • • • Multi agency approach Listen to people’s stories (consultation) Understand why they are in this position Recognise barriers Drill down into funding Local, Regional and National recommendations

Case Study - DWP • £ 1, 401 m coming into Cumbria • £ 1, 317 m (94%) direct to public • Wards in Allerdale, Barrow & Copeland amongst top 2% nationally for benefit claimants

National Overview: ‘more for less’ Better services: connected and co-created Lower cost: 30% saving Capable communities: done with, not to Courtesy of Taylor Haig Limited www. taylorhaig. co. uk

Total Place: ‘soft interventions for hard results’ New kind of conversation: with each other and with the place Emotional (re) discovery Un-ignorable data: public voice, £££s Courtesy of Taylor Haig Limited www. taylorhaig. co. uk Disturbance: no going back

People will innovate …if they are allowed to

Conclusions • It’s simple really – and common sense • Constant opportunities to join up! • Real evidence is required to challenge the status quo – Calling and Counting • Total Place – may address efficiencies – but starts with a clear focus on improving lives • Its all about people

Remember “ If you always do what you’ve always done, you will always get what you’ve already got”

Want to know more? Please contact Sue Stevenson, Cumbria Strategic Partnership Manager John Atkinson, Managing Director, Leadership Centre for Local Government