Better together Blue Coat and Packeteer Ville Saari
Better together, Blue Coat and Packeteer Ville Saari Senior Support Engineer Blue Coat ® and the Blue Coat logo are trademarks of Blue Coat Systems, Inc. , and may be registered in certain jurisdictions. All other product or service names are the property of their respective owners. BLUE COAT SYSTEMS - CONFIDENTIAL © Blue Coat Systems, Inc. 2007. All Rights Reserved.
About Blue Coat Profitable, public company (NASDAQ: BCSI) • – Recently acquired Packeteer – $445 M combined revenues – 1200+ employees worldwide World’s largest organizations use Blue Coat • – 93 of Fortune Global 100 enterprises – 8 of world’s largest 10 service providers Industry-leading, customer-proven solutions • • 2 – 15 K customers worldwide – 100 K appliances deployed across 50+ countries – #1 market share for WAN Optimization according to IDC & Infonetics – Leader in Gartner’s Secure Web Gateway MQ Global 7 x 24 support in 9 countries BLUE COAT SYSTEMS - CONFIDENTIAL
Company History Focused on Web Acceleration Expanded in Control & Security Added QOS & Application Visibility Founded in 1996 as Cache. Flow In 2002, Changed Name to Blue Coat In 2008, Acquired Packeteer 1996 1998 2000 2002 In 1999, Cache. Flow had 3 rd most successful IPO in Silicon Valley history 2004 2006 Expanded in 2006 with MACH 5 Technology Added WAN Optimization & Acceleration 3 BLUE COAT SYSTEMS - CONFIDENTIAL 2008
Blue Coat to Acquire Packeteer Blue Coat acquired Packeteer to Offer Complete Solution for WAN Optimization 4 – Incorporate key Packeteer® technologies into the Blue Coat® Proxy. SG® family of appliances to provide increased application understanding and traffic prioritization capabilities – Provide additional functionality with the Packet. Shaper product – Extended leadership for Blue Coat in the WAN optimization market BLUE COAT SYSTEMS - CONFIDENTIAL
Leader Position in Two Gartner Magic Quadrants Secure Web Gateway, 2008 “Blue Coat is the most mature vendor in this market… well-tested for scalability and performance … WAN Optimization Controller, 2007 “Blue Coat has strong market understanding, demonstrated through its broad WOC range and feature set. This includes HTTPS acceleration, ECDN, a software client ("Soft. WOC") and support for streaming media. ” Source: Gartner Magic Quadrant for WAN Optimization Controllers, 2007 5 BLUE COAT SYSTEMS - CONFIDENTIAL
The Connectivity Layer is Poor at Delivering Applications Enterprise Datacenter Consolidation • Unified Communications Video IP Telephony Messaging The connection network: – Doesn’t know what applications are running across it – Has limited knowledge of users and content – Can’t tell what is malicious and what isn’t – Can’t control mission critical applications Saa. S Remote Offices WAN and Internet Web 2. 0 & Mash-Ups Mobile Users A New Kind of Layer is Required… 6 BLUE COAT SYSTEMS - CONFIDENTIAL
Application Delivery Network End Users Sees information Application Servers Sees Users, And information Application Delivery Network Application Performance Monitoring WAN Optimization Connectivity 7 BLUE COAT SYSTEMS - CONFIDENTIAL Secure Web Gateway Sees & Controls EVERYTHING Sees connections and packets
Position Blue Coat Strategic Solution Blue Coat Application Delivery Networks Visibility Acceleration Security Discover Applications WAN Optimization Assess & Monitor Performance Web Cache & Acceleration Web Content & URL Filtering Troubleshoot & Report Traffic Control Real-Time Cloud Protection Service Magic Quadrant Leader Best in World Classification 8 BLUE COAT SYSTEMS - CONFIDENTIAL Malware Protection
Visibility: How Blue Coat Helps • Classify – See what is on network – • Measure – End User Delay – • 120+ stats per class Fix – 9 Network-Server-Total Troubleshoot – who, what, when – • Utilization by application QOS, Compression, Acceleration, Security BLUE COAT SYSTEMS - CONFIDENTIAL SAP Response Times Spiking Cause: Spike in connection hitting server. Most connections ignored
What is Application Visibility? Recreational Streaming 8% E-mail 20% P 2 P 12% Internet Gaming 5% File Transfers 9% Oracle 7% 53% of bandwidth being used by recreational applications 14% of bandwidth is “business critical” Web Browsing 28% Citrix 5% TN 3270 2% Other 4% Identifies Applications for What They Really Are 10 BLUE COAT SYSTEMS - CONFIDENTIAL
Classification • Maps traffic to its classification library – • • 600+ Application classes – Sub-classify within complex apps / HTTP – Good, bad and malicious traffic – Current and next generation applications Plug-In Architecture – 11 Automatically builds a list of the applications running on your network Enables new application definitions without firmware upgrade BLUE COAT SYSTEMS - CONFIDENTIAL
Monitoring: Network Utilization • Average and peak • Network efficiency • Top Talkers/Listeners • Packets and packet sizes Understand cause and effect 12 BLUE COAT SYSTEMS - CONFIDENTIAL See up-to-the minute network utilization
Application Response Times • How do specific applications perform? Start solving performance issues before users report them as problems See how applications actually perform 13 BLUE COAT SYSTEMS - CONFIDENTIAL
Voice and Video Quality Metrics • Quality metrics for converged networks – • Track SLAs for Voice, Video and MPLS Services – 14 Measure jitter, loss and delay for RTP traffic – voice and video Extends Application SLAs to voice traffic (Real Time Protocol) – Monitor call quality for IP Telephony and Video conferencing – Monitor performance of real time classes for MPLS WAN Service BLUE COAT SYSTEMS - CONFIDENTIAL Rich performance, call data and quality ensures your network or your service provider meet or exceed service level objectives
Monitoring: SLAs and Quality Metrics • Establish service level reporting to: – Set thresholds – Measure compliance – Proactively send alerts Graph % of transactions that meet service level objectives 15 BLUE COAT SYSTEMS - CONFIDENTIAL
Application Qo. S and MPLS Working Together MPLS Core 16 BLUE COAT SYSTEMS - CONFIDENTIAL
WAN Optimization Accelerate Internal Bulk Applications Storage Consolidation File Access Email Intranet Backup & DR Image Distribution Caching – Byte & Object Protocol Acceleration (TCP, CIFS/NFS, MAPI, HTTP, etc) Compression Basic Qo. S 15 -40 x improvement Up to 300 x SSL Acceleration External Applications Video & Multi-Media Business Web Software as a Service (Saa. S) Recreational Malicious Streaming Acceleration & CDN (Content Delivery Networking) External Web/SSL Advanced Web Policy 5 -25 x speedup for asymmetric apps Advanced Application ID Technology Real Time Applications Voice Video Conference Real-Time Transactions Thin Client & RT Virtual 17 BLUE COAT SYSTEMS - CONFIDENTIAL Application-Sub Classification Application Session Qo. S (ASQ) 60% reduction of jitter & latency
Accelerate: WAN Optimization for All Apps Packet. Shaper Proxy. SG See 18 Storage Consolidation File Access Email Intranet Backup & Data Replication Image Distribution Video & Multi-Media Business Web Software as a Service (Saa. S) Recreational (Contain) Malicious (Stop) Voice Video Conference Real-Time Transactions Thin Client & RT Virtual BLUE COAT SYSTEMS - CONFIDENTIAL Accelerate Internal Secure 15 -40 x improvement to 300 x Bulk Up Applications External 5 -25 x speedup for asymmetric apps Applications 60% reduction of jitter & latency Real Time Applications
Solving the Latency Problem Multiprotocol Accelerated Caching Hierarchy Bandwidth Protocol Management Optimization Object Caching Byte Caching Compression File Services (CIFS), Web (HTTP), Exchange (MAPI), Video/Streaming (RTSP, MMS), Secure Web (SSL) 19 BLUE COAT SYSTEMS - CONFIDENTIAL
Fast Applications: Proxy. SG Acceleration MACH 5: The Best, The Fastest Saves the Most Bandwidth & Latency 20 BLUE COAT SYSTEMS - CONFIDENTIAL
Secure Web Gateway See Accelerate Secure Protect Against Malware • Filter outgoing Web traffic in real time • Reduces exposure to malicious web content Guard Employee Productivity • Advanced URL filtering: Blue Coat & 3 rd Parties • Block inappropriate content according to policy Prevent Information Leaks • Integrated data leakage protection with 3 rd parties • Watch, alert & prevent exit of proprietary info Validate Trust • Identity based access policy: prevent unauthorized use • Support for eleven authentication protocols 21 BLUE COAT SYSTEMS - CONFIDENTIAL
Blue Coat Layered Defense Cloud Service Web. Pulse™ Inline Detection Proxy. AV Web Application & Content Controls Proxy. SG Integrated DLP Proxy. SG with S-ICAP and DLP partners Remote Proxy. Client 22 BLUE COAT SYSTEMS - CONFIDENTIAL
Web. Pulse Ecosystem “Each user request updates the ecosystem for all customers” Web. Pulse Real-time Rating Service Web. Filter Master 150 M+ user requests per day • Objectionable Content • Image Searches • Search Engine Caches • Translation Services • Proxy Avoidance • Phishing Detection Proxy. Client v 5. 3 Blue Coat Web. Filter on Proxy. SG includes: Web. Filter Proxy. SG Enterprise Sites Web. Pulse: - On/Off - Passive Web. Filter Proxy. SG ISP Sites 23 BLUE COAT SYSTEMS - CONFIDENTIAL • 70+ categories, 50 languages, over 50 M users • Analyzes content, form, link and origination URL • Heuristic analysis and binary scans • Web reputation rating for suspicious sites • Cross categorization for blended policy rules • Support for regional URL lists & custom URL db/categories • Allow/deny lists, plus custom overrides & exceptions • Header inspection/rewrites for safe search mode • Advise and coach users with custom alerts
Web. Pulse Cloud Service Web. Pulse Rating Service Web. Pulse Requests Dynamic Rating Service Web. Filter Master Web. Filter Requesting Devices DRTR 7 -9 ms 100 ms median DBR Background Rating Process Deep content & threat analysis, plus human raters (mins – 1+ days) Web. Pulse Metrics: • 30 B ratings per day average for Web. Filter (devices + cloud) • 150+M requests/day to Web. Pulse, peaks near 180 M/day • Client devices receive ~95% of ratings in 7 -9 ms • Proxy. SG has on-proxy database for immediate ratings (~95%) • ~5% of Proxy. SG web requests go to Web. Pulse (~3% in NA) • All unrated requests sent to DBR for background analysis • Every request gets threat detection analysis in background 24 BLUE COAT SYSTEMS - CONFIDENTIAL
What About The Office of One? • Poor performance • Inconsistent performance • No control over user experience Aren’t We All Mobile Users? Desktop Client for Acceleration and Control 25 BLUE COAT SYSTEMS - CONFIDENTIAL
WAN Optimization Anywhere • Provide Fast Access to Applications in the Datacenter Internet • Performance increase of up to 35 x • Dramatically decrease bandwidth use New Byte Caching Sophisticated custom compression based on observed network patterns 26 New Corporate Network Location Awareness Makes intelligent use of Proxy. SG appliances in the network TCP Optimization CIFS Optimization Inline Compression CIFS Object Caching BLUE COAT SYSTEMS - CONFIDENTIAL
Centrally Managed Web Remote Control • Real-Time • “Good” Rating Engine • Fast, On-Demand Categorization • “Ugly” • “Bad” • Internet • • 27 • You Decide What is Good, Bad or Ugly With a Single Corporate Policy • Centralized Reporting of Activity Prevents inappropriate Web surfing Protects phishing from known and unknown sources Protects against many forms of spyware Real-time categorization of new web content BLUE COAT SYSTEMS - CONFIDENTIAL
Blue Coat Proxy. Client™ • Software client that extends acceleration and web protection to remote client computers • Protects clients from malware and ensures corporate acceptable use policies • Improves performance of email, client-server applications and file services • Accelerates traffic between SG appliance and end user machine • Transparent to IPSec VPNs • No changes to end user experience apps and file downloads are just faster! Microsoft Word File size - 10 MB Microsoft Power. Point File size - 1 MB No Client 2 min With Proxy. Client 20 sec. 21 sec. 1 min No Client 104 sec. 6 sec. With Proxy. Client 16 sec. 3 sec. 2 sec. File Open (cold) 28 File Open (warm) BLUE COAT SYSTEMS - CONFIDENTIAL Test bed: Office 2003, Win XP, 1. 544 mbps full duplex, 200 ms File Open (cold) File Open (warm)
Blue Coat Solutions Portfolio Packet. Shaper 29 Proxy. SG Application Visibility & QOS Secure Web Gateway WAN Optimization Application Performance Monitoring Malware Prevention Content Delivery Networks P 2 P Traffic Shaping SSL Visibility and Control Remote Acceleration Application Visibility Web Content Filtering Application Front-End MPLS Migration Remote Web Control Application Acceleration Bandwidth Management IM and P 2 P Control Server Consolidation Vo. IP Deployment Information Leak Prevention Replication and Backup BLUE COAT SYSTEMS - CONFIDENTIAL
Blue Coat Products Application Delivery Network End-to-End User Experience Control Web. Filter Proxy. AV Application Acceleration Policy. Center Application Visibility & Monitoring Reporter Application & User Security Proxy. SG Get Focused Director Application Qo. S Policy Based Control Management & Reporting Proxy. Client 30 BLUE COAT SYSTEMS - CONFIDENTIAL Packet. Shaper Go Wide Intelligence Center
Technology Migration Strategy Invest in Key Feature Areas Packet. Shaper™ Key Blue Coat Packet. Shaper Func tiona lity Intelligence. Center Proxy. SG Platform i. Shared i. Shaper Mobiliti Sky. X 31 BLUE COAT SYSTEMS - CONFIDENTIAL un F y e ty c li a n o ti K End of Sale
Secure and Accelerate Your Business SG Family Internal Network 32 High Performance Appliances User Control AV Family URL Filtering Virus Scanning Instant Messenger Control Peer-to-Peer Block/Allow Per User Reporting Streaming splitting/caching/control Spyware blocking and reporting Application Acceleration (MACH 5) BLUE COAT SYSTEMS - CONFIDENTIAL Comprehensive, flexible content policies Public Internet
Proxy. SG Acceleration & Security One Product, Two Options Secure Web Gateway & Acceleration • • • Full Web & SSL Visibility URL & Content filtering (BC and Third Parties) Malware protection & real time cloud services ICAP Redirection, policy redirection Authentication; proxy services for IM, P 2 P, Telnet SOCKS All Acceleration Services Acceleration • Protocol Acceleration: CIFS, NFS, MAPI, HTTPS, MMS, RTSP & More • Byte Caching, object caching • QOS and Compression • Accelerate files, email, web, SSL, streaming, external Web & SSL 33 BLUE COAT SYSTEMS - CONFIDENTIAL Proxy. SG Proxy Edition Proxy. SG Mach 5 Edition
Experience & Leadership • Web focused company • 50, 000+ appliances sold • Over 50 M Web. Filter users • Rate over 30 B requests/day • Analyze 1 B+ web requests/week • Open Design – • SG 8100 Series SG 810 Series SG 510 Series URL List, DLP, Threat Detection Market leader SG 210 Series Proxy. Client 36 BLUE COAT SYSTEMS - CONFIDENTIAL
Conclusion • The Application Delivery Network… – • • Intelligent control of your network – See & classify applications & users – Protect users from malicious content – Accelerate business-critical applications The best products & solutions – 37 Gives you complete visibility, security & acceleration Only Blue Coat delivers the industry’s best, most comprehensive solution for ADN BLUE COAT SYSTEMS - CONFIDENTIAL
K 9 Web Protection FREE WEB FILTERING If you want to protect your Internet connections at home with the same Blue Coat real-time categorizing Blue Coat is now giving it away, read more at: http: //www. getk 9. com/refer/Roger. Gotthardsson Feel free to give this link to anyone you want! 38 BLUE COAT SYSTEMS - CONFIDENTIAL
- Slides: 37