Better Systems Better Business What Is A System

Better Systems Better Business

What Is A System? “A system is a method of solving a repeated business issue or activity in a strategic and effortless way. ” Neil Patel—Marketer, Author, Entrepreneur

Business Life Without Systems • • • Constant state of react mode Frustration and stress Chaos Errors Loopholes Miscommunications Running the clock Profitability and cash flow become marginalized YOU are the business

Developing Systems - Benefits + • • Ensure consistency and quality Provide trackability and traceability Help establish accountability Improve efficiency Increase productivity Focus on larger issues Launch scalability Build business value

The Three Brains Are Better Than One

Types of Business Operating Systems • Product and services development • Customer acquisition and development • Marketing and promotion management • Sales and service management • Information management • Employee management • Operations management • Financial management

Levels of Operating Systems • Daily operating system • Special operating system • Troubleshooting Think through the process of every transaction or interaction you might have with your customer

Where Do I Start? – Tips and Tricks 1. Analyze your company 2. Recall successes, challenges and meltdowns 3. Sketch out processes and linkages 4. Build the system—begin with the desired outcome 5. Test and redesign your system 6. Test-run with your team 7. Embrace feedback and perspectives 8. Activate the system 9. Track efficiencies and trace imperfections 10. Review and refine

The Win-Win 1. Engaged and Loyal Customers = Raving Fans 2. Empowered Employees 3. Energized Entrepreneur • Gain leverage • Increase performance • Increase profits • Do what you do best The more you focus on improving your systems, better your business and results will be. the

Products make you money, but Systems are the gateway to financial freedom

The Floor is Yours Scenarios and Q&A

That’s a Wrap More Questions? Feel free to connect to continue the dialogue Women’s Enterprise Centre of Manitoba Colleen Krebs Manager of Business Services (P): 204 -988 -1879 (E): ckrebs@wecm. ca