Better Communication Better Relationships Better Care Facilitation Challenges
Better Communication. Better Relationships. Better Care. Facilitation Challenges Winter Course February 2018
Plan for the session • Introduction and framing • Appreciative inquiry • Reflection • Consultations • Harvest • Meta-reflection Better Communication. Better Relationships. Better Care.
Plan for the session • Introduction and framing • Appreciative inquiry • Reflection • Consultations • Harvest • Meta-reflection Better Communication. Better Relationships. Better Care.
Plan for the session • Introduction and framing • Appreciative inquiry • Reflection • Consultations • Harvest • Meta-reflection Better Communication. Better Relationships. Better Care.
Appreciative Inquiry Think about a facilitation experience where you felt you did really good work, either for the entire group or for a participant. Describe your experience to a partner (3 min), followed by 1 min response. • Why did you choose this story? • What specifically did you do? • What was the positive outcome of your intervention(s)? • How has it affected other facilitation experiences? Better Communication. Better Relationships. Better Care.
Better Communication. Better Relationships. Better Care.
Plan for the session • Introduction and framing • Appreciative inquiry • Reflection • Consultations • Harvest • Meta-reflection Better Communication. Better Relationships. Better Care.
Reflection We have all experienced challenges while facilitating. Think about one such instance, or a series of experiences where you felt you could have been more effective or successful. Write a reflection describing the experience: • When I encounter an individual/group that I find challenging, in the moment I’m likely to feel: • My reactions are likely to be: • If I encounter a similar situation again, I hope I would: Better Communication. Better Relationships. Better Care.
Plan for the session • Introduction and framing • Appreciative inquiry • Reflection • Consultations • Harvest • Meta-reflection Better Communication. Better Relationships. Better Care.
Consulting • One person shares a question (2 min) • Consultants ask clarifying questions (1 min) • Client then turns back on consultants • Consultants discuss ideas, suggestions (4 min) • Client returns, reflects, shares take-homes (2 min) Better Communication. Better Relationships. Better Care.
Plan for the session • Introduction and framing • Appreciative inquiry • Reflection • Consultations • Harvest • Meta-reflection Better Communication. Better Relationships. Better Care.
Harvest: 1 -2 -4 -All • Reflect about tools, strategies, and resources (1 min) • Select a partner and share the benefits of these tools (2 min) • Coalesce with another pair, share your tools, and come up with an ordered list of tools, the first of which you will report to the large group (4 min) Better Communication. Better Relationships. Better Care.
Plan for the session • Introduction and framing • Appreciative inquiry • Reflection • Consultations • Harvest • Meta-reflection Better Communication. Better Relationships. Better Care.
- Slides: 13