Best Idea Mike Silverwood Brown Trucking Company 192020

Best Idea Mike Silverwood Brown Trucking Company 1/9/2020

BTC – State of the Company 2017 • 1) Base foundation in place. • 2) A lot of good, hard working people. • 3) Loss of key personnel. • 4) Rapidly increasing employee turnover. • 5) Lack of solutions focus within the team. • 6) Loss of focus on some basics (process). • 7) Lack of a performance culture. 2

LOTS of Challenges – So Where Should You Focus? ? 3

Packard’s Law “No company can grow revenue consistently faster than its ability to get enough of the right people to implement that growth and still become a great company. If your growth rate in revenues consistently outpaces your growth rate in people, you simply will not – indeed can not – build a great company. ” – David Packard 4

Jim Collins Strategy from “Good to Great” • 1) Get the right people on the bus. • 2) Get the wrong people off of the bus. • 3) Get the right people in the right seats. • If you have the right people on the bus, the problem of how to motivate and manage people largely goes away. • People are not your most important asset. The RIGHT people are!! 5

Skills vs. Behavior • 1) “We hire people because of what they know, we fire people because of who they are. ” – HR Mentor. • 2) “If it is a skills deficiency, we may be able to provide training. If it is a behavior issue, that is much more difficult to impact. ” – Safety Mentor. • 3) Skills are teachable. Behaviors are more ingrained. • 4) Examples of some ingrained traits – Character, Work Ethic, Basic Intelligence, Dedication to fulfilling commitments, values. 6

Tools to Assist (Best Ideas) • 1) Predictive Index – Quick. Very Accurate. – Started with Behavior Analysis. – Multiple levels of depth than can be utilized. • 2) People Analyzer Tool – Gets It – Wants It – Has the Capacity to Do It. – * Rate as +, +/-, or – in each. • 3) “If the only tool you have is a hammer, every problem looks like a nail. ” – Unknown. 7

• Q&A • Thank You! 8