Benchmarking for the Next Millennium Benchmarking Metrics Committee

Benchmarking for the Next Millennium Benchmarking & Metrics Committee

Benchmarking for the Next Millennium Benchmarking & Metrics Committee

Where We Have Been. . . • 50 percent of members participate • Database grew by 78 percent last year • Cost per project evaluated is only $660 • Performance norms, practice use, and value of best practices have been quantified

Where We Are Going. . . • Vision • Plan for achieving the vision • Support needed to accomplish

Benchmarking 2002 Vision BM&M Results • CII Benchmarking is credible, and influential. useable, • Companies using CII Benchmarking and “Key Practices” achieve superior project results. • CII Benchmarking use increases competitive advantage.

Benchmarking 2002 Vision BM&M Company Use of Benchmarking • Data collected on all company projects. • Data collected by company personnel as project unfolds. • Continuous use improves project results. • Closeout data uploaded to CII database upon project completion.

Benchmarking 2002 Vision CII Use of Data • Identified “Key Practices” drive improvement. • Quantified value of these practices. • Benchmarking supports, focuses CII research. BM&M

Benchmarking 2002 Vision BM&M Data Collection and Reports • Data collected by user-friendly, Web questionnaire. • Data collected by CII-trained personnel. • Summary reports timely and customer-focused. • Members share trends and success stories through CII publications.

Recent Accomplishments BM&M • Completed focus group sessio ns. • Fielded electronic questionnaire. • Finalized and approved vision. • Developed Web questionnaire.

Plan for Achieving the Vision • Develop customer-focused reports 1999 • Quantify Key Practices that drive performance 2000 • Field real-time, Web-based Key Reports 2000 • Link CII tools to identified areas of opportunity 2000 • Provide Web access to Data Report 2001 • Integrate Web Key and Data Reports 2001

To Accomplish This Vision… BM&M …We need your help and ideas. • Collect data on all of your projects. • Have company reps trained on use of CII Benchmarking products. • Help us design reports to better meet your needs. • Use “Key Practices” to improve performance.

Show Me the Money… Joint Implementation Session BM&M and ISC Room Grand Ballroom L&M Panel Dick O’Neal Ron Newberry Peter Van Nort Tom Nardi Steve Thomas Procter & Gamble Champion International Raytheon E&C Bechtel CII

Show Me the Money… Joint Implementation Session BM&M and ISC Topics • Continuous improvement cycle • Champion International success story • Self-analysis & practice implementation