BENCHMARK 2008 Benchmark Metrics By company country region

BENCHMARK 2008 Benchmark Metrics By company, country, region and vehicle category 1

36 Participants BENCHMARK • Increased participant base by 29% (28 to 36) • 34 participants submitted 2008 data • All participants submitted program data 2

2008 APMMs BENCHMARK • • Refer to page 8 Range: 0. 53 to 16. 25 Composite 8. 08 Company numbers assigned by APMM • Based on passengervehicle data 3

2008 Percent of Fleet in Collisions BENCHMARK • Refer to page 9 • Range: 1% to 35% 4

2008 Injuries and Fatalities BENCHMARK • Not included in this year's survey data • Need to identify and commit to uniform reporting criteria Codes indicate that a company's injuries include: (1) (2) (3) (4) (5) (6) = = = All injuries to all persons All employee injuries Lost workday cases only Varies by country Reporting basis unknown No injury data submitted 5

2008 Metrics by Country BENCHMARK • Refer to pages 10 -13 • Data for 12 largest fleets are graphed in report • 7 leading companies represented only in US data United States Italy Japan Spain France Brazil United Kingdom Canada Germany Russia Mexico Turkey 6

2008 APMMs by Country BENCHMARK • • Refer to page 12 Range: 6. 21 to 18. 46 Turkey new to the group 7 leaders represented primarily in U. S. data 7

2008 APMMs US Only BENCHMARK • • Refer to page 21 US = 53% of fleet Range: 0. 27 to 13. 16 29 of 34 organizations broke out US data • 14 reported only US 8

2008 Metrics by World Region BENCHMARK World Region Fleet % WW Fleet Accidents % WW Accidents United States 184, 273 53% 20, 426 37% Europe, Mid. East, Africa 93, 893 27% 23, 042 42% Asia Pacific 29, 509 8% 4, 410 8% Canada/Mexico 14, 575 4% 3, 276 6% CA, SA, Caribbean 13, 824 4% 1, 646 3% Global 14, 246 4% 1, 941 4% 9

2008 APMMs by World Region BENCHMARK • Refer to page 15 • Range: 6. 69 to 12. 49 10

2008 APMMs by Vehicle Category BENCHMARK • Refer to page 18 • Reporting for nonpassenger vehicles increased from 18% to 32% of group 11

BENCHMARK 2008 Benchmark Programs 12

How Participants Responded BENCHMARK Participants responded 1 of 3 ways: • Truly global program (22%) • Best practice (31%) • US only (47%) 13

Q 6 and 6. 1: Collision Reviews BENCHMARK Q 6. Collision review process in place % Total (36) % Leaders (7) 83% 100% % Total (30) % Leaders (7) 87% 100% Lessons are shared throughout organization 70% 100% Driver action required to prevent future collisions 63% 86% Immediate manager reviews the collision 80% 71% Special team/board reviews collisions 53% 71% Yes Q 6. 1 If yes above, reviews include: Senior mgmt receives report on serious collisions 14

Q 22 and 22. 1: Green Fleet Programs BENCHMARK Green fleet program in place % Total (36) % Leaders (7) 72% 29% % Total (26) % Leaders (2) Evaluate/quantify greenhouse gas emissions 88% 100% Add greener vehicles to fleet options 92% 100% Set reduction goals 62% 50% Case incentives 8% 50% Educate drivers 65% 0% Limit the use of 4 x 4 s and SUVs 73% 0% Vehicle upgrade incentives 15% 0% Purchase greenhouse gas credits 4% 0% Yes If yes above, program components include: 15

100% in Place BENCHMARK All 35 Companies • Seat belts required All 7 Leading Companies • • • Require collision reviews Report collisions to sr. mgmt. Lessons learned are shared Classroom and BTW training Coaching for high risk drivers APMMs tracked monthly Scorecards used Scorecards published monthly Metrics reported to sr. mgmt. Do not charge deductibles Do not have outreach programs 16

Q 2: Written Policies BENCHMARK Policies in place Collision reviews, for on-the-job collisions Driver training for tenured drivers Restrict or ban mobile phone use Driver training for new hires Remedial action for high risk drivers Disciplinary action for DUI/DWI Commentary drives Periodic motor vehicle record checks for all drivers Collision reviews, for off-the-job collisions Deny employment based on high risk records None of the above % Total (36) % Leaders (7) 81% 100% 75% 86% 86% 71% 75% 71% 72% 71% 47% 57% 75% 57% 25% 29% 50% 29% 0% 0% 17

Q 25: Mobile Phone Policy BENCHMARK Policy in place Yes % Total (35)* % Leaders (7) 86% 18

Q 25. 1: Ban vs. Permit Hands-free BENCHMARK Which best describes policy % Total (30) % Leaders (6) Ban the use on any type of phone while driving 43% 83% Allow only the use of hands-free mobile phones 57% 19

Q 8: Deductibles BENCHMARK Charge deductibles % Total (36) % Leaders (7) No 53% 100% Yes, for all collisions 3% 0% Yes, but only for certain types of collisions 44% 0% 20

Q 23: Critical Success Factors BENCHMARK Success factor % Total (36) % Leaders (7) Driver training programs 14% 43% Use of metrics 8% 29% Senior management support 56% 14% Strong policies 14% Field management support 6% 0% Strong high risk program 3% 0% Incentive programs 0% 0% 21

Q 26: Phone Records for Collisions BENCHMARK Check phone records after collision % Total (36) % Leaders (7) Yes, serious collisions only 36% 43% Yes, all collisions 11% 43% No 53% 14% 22

Questions and Suggestions? BENCHMARK • Questions regarding 2009 • Suggestions for 2010 23