BELARUSIAN STATE UNIVERSITY OF INFORMATICS AND RADIOELECTRONICS USABILITY
BELARUSIAN STATE UNIVERSITY OF INFORMATICS AND RADIOELECTRONICS USABILITY Student Anna Sysova Group 510901 Minsk 2016
Plan: What usability is Why usability is important Usability evaluation basics Usability goals World Usability Day
User’s benefits from usability Satisfied Not frustrated Enjoy interacting Achieve their goals effectively and efficiently Cultivate confidence and trust
Provider’s benefits from usability Reduced costs Return on investment Reduced user errors
Usability evaluation basics
Usability evaluation methods Evaluation methods Brainstorming Focus Groups Surveys Usability testing Others
Measurable Usability Goals Goal Speed What it Measures Example Benchmark How long it takes to complete the task 95% of users will be able to use the alphabetical list to find terms in the glossary in under 2 minutes The number of attempts to complete the task 95% of users will be able to locate the latest blog with less than 2 false clicks The percentage of visitors who completed the task 90% of users will be able to find the Usability Guidelines database How satisfied the visitor was with the process of completing the task 95% of users will rate the experience of using Usability. gov a four or five on a one to five scale where five is the best. Accuracy Overall Success Satisfaction
Measurable Usability Goals Goal What it Measures Example Benchmark Speed How long it takes to complete the task 95% of users will be able to use the alphabetical list to find terms in the glossary in under 2 minutes Accuracy The number of attempts to complete the task 95% of users will be able to locate the latest blog with less than 2 false clicks Overall Success The percentage of visitors who completed the task 90% of users will be able to find the Usability Guidelines database Satisfaction How satisfied the visitor was with the process of completing the task 95% of users will rate the experience of using Usability. gov a four or five on a one to five scale where five is the best.
- Slides: 14
