BCM policy testing and crisis management Copyright NCB
BCM policy, testing and crisis management Copyright NCB Consulting www. ncbconsulting. nl 1
Content Introduction l BCM Policy l Testing BCM l Crisis Management l Questions l 2
Robin 3
A view on Hoorn 4
Fairy Tale 5
Prince Tony 6
King Vladimir 7
Queen Marika 8
Prince Tony open coach 9
Lost Banking Industry 10
BC Disturby 11
4 Pillar Approach First pillar ØAvailability of a Business Continuity Management Policy 12
Business Continuity Policy (1) A definition of Business Continuity Management. l Expressing also continuous attention for this topic is required BCM Policy Ø The objective of the implementation of business continuity Ø Focus on preventive measures l 13
Business Continuity Policy (2) Which threats are in the scope l Classification of business processes Ø Classification drives the level of business continuity measures to be taken. Ø Classification to be approver by the Board l 14
Business Continuity Policy (3) Business process owners are responsible for BCM of their processes l Compliance to legal and/or regulations Ø Implementation of crisis management l 15
Business Continuity Policy (4) Availability of a communication plan Ø Testing and maintenance of the business continuity management Ø Periodic reporting status (incl. review by auditing) Ø 16
4 Pillar Approach Second pillar ØAdequate attention for the human factor 17
BC Measure human factor banking industry 18
4 Pillar Approach Fourth pillar ØAdequate attention for testing business continuity management 19
4 Pillar Approach Third pillar ØAdequate organised crisis management 20
Crisis Management (1) Starts together with implementing BCM Ø Crisis management and implementing BCM are strongly related Ø Several categories of crisis teams are identified Ø 21
Crisis Management (2) l Crisis Management Team l Develop crisis management manual/plan 22
Crisis Management (3) Categories of crisis teams 1. Teams that carry out organisation wide tasks 2. Departmental or process related teams 3. Recovery teams 23
Crisis Management (4) Structuring the crisis management manual/plan l First part focused on direct support Crisis Management Team l Second part have to acts as reference l 24
Recovered Banking Industry 25
Time’s up……… THANK YOU FOR YOUR ATTENTION P. W. Osse RE RA CISA NCB Consulting +31 06 25 06 27 80 pwosse@ncbconsulting. nl 26
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