BCCares An OffCampus Free and Confidential Student Counseling

BCCares An Off-Campus Free and Confidential Student Counseling Service In Partnership with Teri Mc. Kenzie Student Assistance Program Liaison October 27, 2011 Free and Confidential Student Counseling Service (800) 878 -5470

Agenda • What is a Student Counseling Program? • Why Invest in a Student Counseling Program? • What does the Program Offer? • What is the Cost to the Institution? • How is the Program Promoted? • How has the Program been Received? • Questions and Answers Free and Confidential Student Counseling Service (800) 878 -5470

What is the BCCares Student Counseling Program? The college’s solution for providing confidential counseling and referral Service for students that have personal issues which could affect their academic performance, their personal lives or their well-being in general. Free and Confidential Student Counseling Service (800) 878 -5470

Why Invest in a Student Counseling Program? • Help students cope with stressors that could inhibit a meaningful academic experience. • Reduce potential for dropping out, thus maintaining student retention. • Improved morale. • Decrease potential for violence through early intervention. Free and Confidential Student Counseling Service (800) 878 -5470

Why Invest in a Student Counseling Program? • Provides a vehicle for faculty to refer troubled students. • Provides prevention and intervention services for at-risk students. • Contributes to maintenance of a safe college environment. Free and Confidential Student Counseling Service (800) 878 -5470

What Does the Program Offer? • Twenty-four (24) hour telephone access Call: 800 -878 -5470 Email: baycare. org/sap • Telephone triage for emergency situations • Assessments (initial phone call) • Referrals • Short-term counseling services-up to three (3) sessions per student per year Free and Confidential Student Counseling Service (800) 878 -5470

What Does the Program Offer? • Comprehensive referral network of licensed mental health counselors. • Referral to community resources. • Or to student’s insurance/benefits provider for ongoing treatment, if appropriate. Free and Confidential Student Counseling Service (800) 878 -5470

What Does the Program Offer? Faculty and Staff Training on: • Indicators of the at-risk student • Appropriate referral of students with performance and/or behavioral issues • Educational workshops as requested by the college (faculty or staff) Free and Confidential Student Counseling Service (800) 878 -5470

What Does the Program Offer? Student Orientation and Education on: • BCCares and its services • Supportive services for Military Veterans Critical Incident Stress Debriefing: • Follow-up after stressful disturbing incidents Free and Confidential Student Counseling Service (800) 878 -5470

What Does the Program Offer? Consultation with campus leadership on: • Quarterly report on categories of assistance • Quarterly utilization report on number of students assisted • Analysis for educational workshops Free and Confidential Student Counseling Service (800) 878 -5470

What’s the Cost to the Institution? • Paid from Student Activity Fees • Cost based on FTE headcount • Counseling Services assessable to all enrolled students • Services offered through an annual renewable contracted. Free and Confidential Student Counseling Service (800) 878 -5470

How is the Program Promoted? • College President’s verbal endorsement • Quarterly emails to BCC students, faculty & staff • Newly hired employees provided brochure • Banner on homepage of college’s website • Posters/Flyers/Brochures • On back of Student ID Cards • Referral Cards • Banners at each campus • Wrist bracelets • Angel (online course room) Free and Confidential Student Counseling Service (800) 878 -5470

How is the Program Promoted? • my. BCC Portal • Student Handbook/Catalog (2011 -2012) • Faculty & Staff Quarterly Training • Incorporated in Instructor Syllabus • SGA meetings • SGA campus activities • DVDs produced on Workshops by WBCC-TV • Angel WIMBA Recorded Presentation Free and Confidential Student Counseling Service (800) 878 -5470

How has the Program been Received? • Faculty and Staff have embraced the role of referring students • Student emails and phone calls reinforce the availability of the off-campus (face-to-face) counseling services • Quarterly utilization reports reflect a steady increase of student use • Response and support from Bay. Care Behavioral Health staff is impeccable and very much appreciated Free and Confidential Student Counseling Service (800) 878 -5470

Questions & Answers In Partnership with Free and Confidential Student Counseling Service (800) 878 -5470

BCCares An Off-Campus Free and Confidential Student Counseling Service Disclaimer: This Power. Point presentation is proprietary information. All information is copyrighted. Permission to use any or all parts of this presentation must be requested from Brevard Community College and Bay. Care Behavioral Health. In Partnership with Teri Mc. Kenzie Student Assistance Program Liaison October 27, 2011 mckenziet@brevardcc. edu www. brevardcc. edu/BCCares Free and Confidential Student Counseling Service (800) 878 -5470