BBm SAM SLA Reporting SLA Reporting n n

BBm. SAM SLA Reporting

SLA Reporting n n n Calculating statuses per serviceinstance and keeping all teststatusids (e. g. not just up/down/degraded) and storing in DB SLA – compatible with standard SAM SLA Calculating SLA reports on the fly We map teststatusids to servciestatusids ¨ OK, INFO, NOTICE, WARN -> OK ¨ n Using conitnuous time scale ¨ n Keeping SEE-GRID-2 hourly statistics as a transitional tool Reports in HTML, XML and Excel

HTML SLA Reporting n Link: https: //c 01. grid. etfbl. net/bbmsam/? c=export_egee_sla&outformat=ht ml&f_date_from=2009 -01 -01&f_date_to=2009 -01 -20 In accordance with SA deliverables n Compatible with SAM SLA n ¨ Calculating Availability and Reliability the same way ¨ N/A time according to defined maximum test validity period - configurable

SLA Excel Reports n Link: n Generating plain Excel comaptible XML and serving it as a Excel document No libraries used, just constructing XML from SLA calculated results in a way Excel understands One worksheet per service One row per serviceinstance (node) Color coding according to RELIABILITY n n https: //c 01. grid. etfbl. net/bbmsam/? c=export_egee_sla&outformat=xls&f_date_from=2 009 -01 -01&f_date_to=2009 -01 -20 ¨ n Green (80+%), Yellow (50 -80%), Red (-50%) Autofilter enabled for all tables – only in Excel

XML SLA Reporting n Link: https: //c 01. grid. etfbl. net/bbmsam/? c=export_egee_sla&outformat=x ml&f_date_from=2009 -01 -01&f_date_to=2009 -01 -20 n Simple easy parsable XML containing the same tabular data as previous

Uptime WS n n Uptime Web Service WSDL: https: //c 01. grid. etfbl. net/bbmsam/uptimews. php? wsdl Client example: https: //c 01. grid. etfbl. net/bbmsam/uptimeclient. ph p Returns random ordered list of nodes with minimum specified uptime ¨ Strict – only OK, not strict – warn/info/notice/ok

Uptime Client Example