Basic SAM Experience Specialization Silver Competency SAM Optimization

• Basic SAM Experience Specialization Silver Competency • + SAM Optimization • + SAM Tools & Process Advanced Gold Competency

2 Unique Employees Exam 70 -673 SAM MCP Volume Licensing MCP Customer Satisfaction (CSAT) Index 12 surveys in past 12 months Exam 70 -671: Small VL or Exam 70 -672: Large VL 2 Unique Employees Exam 70 -673 SAM MCP Tools & Process MCP Exam 70 -401: SCCM or Exam 70 -656: MDOP or Exam 70 -674: BVPS 5 Unique Customer References

SAM Baseline Inventory of deployed Microsoft assets, review of corresponding customer license documentation, virtual, hosted, or cloud-based solutions, and identification of any opportunities for improvement. SAM Deployment Planning SAM Assessment Review of customers existing processes against SAM Optimization Model framework, identifying improvement opportunities and associated ROI. Provides deployment assistance for processes and technologies to support key SAM areas, including deployment, metering, inventory and control. Special focus on solutions deploying Microsoft technologies including System Center, MDOP AIS, or MAP.

SAM Engagement Program Transitions FY 11 ESA SAM Services Baseline & Assessment LAR SAM Services Baseline & Assessment Silver Competency Custom Engagements SAM Services FY 12 SAM Engagements Silver Competency

Infrastructure & Environment (I&E) Questionnaire Onsite review/validation Entitlements Microsoft – MLS Customer - FPP, OEM, volume, etc Deployment Primary Sources Secondary Sources MAP I&E Questionnaire SMS/SCCM with AI Manual inventory MDOP with AIS AD with last log-on other 3 rd party tools Anti-virus report Email accounts LDAP HR database Hardware inventory Fixed Asset inventory Network ping scan Purchase history

The four engagement levels are based on the Customer’s Enterprise Enrollment or Select Agreement level Customer level Level A Estimated number of desktops 250 – 2, 399 Estimated days to complete ** 3 -7 Level B 2, 400 – 5, 999 7 -15 Level C 6, 000 – 14, 999 15 -25 Level D 15, 000 + 25 -50 ** Actual engagement delivery length may vary based on customer size within the range, number of locations, infrastructure and other variables and is provided as a guide for initial resource planning estimation only.

SOM questions IT Asset Manager Fixed Asset Manager Minimum stakeholders to complete Procurement Manager CIO Desktop Manager CFO Minimum per location Deployment Manager HR Manager Server Manager Legal IT Support Manager Contract Manager Vendor Manager Operations Manager Infrastructure Group Manager

The four engagement levels are based on the Customer’s Enterprise Enrollment or Select Agreement level Customer level Level A Estimated number of desktop devices 250 – 2, 399 Estimated days to complete ** 2 -4 Level B 2, 400 – 5, 999 4 -6 Level C 6, 000 – 14, 999 6 -8 Level D 15, 000 + 8 -10 ** Actual engagement delivery length may vary based on customer size within the range, number of locations, infrastructure and other variables and is provided as a guide for initial resource planning estimation only.

Baseline & Assessment content provided today to all attendees Comprehensive training materials to be posted on SAM MPN pages Regional instructor-lead workshops for clear targets and steps

Additional Resources samfacts@microsoft. com https: //partner. microsoft. com/sam 2 http: //www. microsoft. com/map

Time Theatre 1 Theatre 2 Theatre 3 Theatre 4 1: 00 – 2: 00 pm MAP 5. 0 A New Software Usage Tracking Tool for Volume Licensing CAL Compliance Denis Ford, Martin Beechen, & Spencer Bishop SAM 03 i Genuine Licensing Challenges and Solutions Raul Bandeira SAM 18 i SAM Solution Offerings Using Microsoft System Center and Provance Gord Watts SAM 05 i Sell more and deliver simple compliancy with subscription for SMB Customers Greg Piccard SAM 06 i 2: 00 – 3: 00 pm Asset Inventory Service (AIS) Overview/Demo AJ Smith SAM 07 i Changes in Licensing for Windows Client in Virtual Environments Alex Rublowsky SAM 08 i Providing SAM partner value with Software Management Suite 2010 Wolf Kristen SAM 09 i SAM in Public Sector Jim Hill & Jon Clarke SAM 10 i 3: 00 – 4: 00 pm MAP 5. 0 A New Software Usage Tracking Tool for Volume Licensing CAL Compliance Denis Ford, Martin Beechen, & Spencer Bishop SAM 03 ir Partners and Select Plus Jelle Kooi & Camron Smith SAM 12 i Can Software Asset Management generate consistent partner revenue? Philip Merson SAM 13 i Helping customers manage virtual environments through SAM David Hasenkopf SAM 14 i 4: 00 – 5: 00 pm SAM Services Q&A Heather Young SAM 15 i Evolution of Microsoft Enterprise Agreement Emma Healey SAM 16 i Microsoft License Statement (MLS) Demo David Totten SAM 17 i Ask the expert “how to” order Windows Legalization SKUs: GGS, GGWA and GGK Gian. Petro Caputo & Shohei Shinoda SAM 04 i

WWLP SAM OEM MPN Programs IAITAM MAP Ask-The-Experts & Tabletop Expo BSA

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