Basic Human Needs and Behaviors COMPANION TRAINING 1HOUR

Basic Human Needs and Behaviors COMPANION TRAINING 1–HOUR TRAINING

Course Objectives �Theories of basic human needs and behaviors �Understanding and being sensitive to people’s emotional and physical needs �How can home care help meet these needs?

Theory of Basic Human Needs & Behaviors Maslow’s Hierarchy • People are motivated to achieve certain needs and that some needs take precedence over others. • Our most basic need is for physical survival, and this will be the first thing that motivates our behavior. • Once that level is fulfilled the next level up is what motivates us, and so on. This Photo by Unknown Author is licensed under CC BY-SA

• These are biological requirements for Physiological Needs human survival, e. g. air, food, drink, shelter, clothing, warmth, sex, sleep. • If these needs are not satisfied the human body cannot function optimally. • Maslow considered physiological needs the most important as all the other needs become secondary until these needs are met.

• Protection from elements • Security • Order • Law Safety Needs • Stability • Freedom from fear.

�After physiological and safety needs Love and Belonging Needs have been fulfilled, the third level of human needs is social and involves feelings of belongingness. The need for interpersonal relationships motivates behavior �Examples include friendship, intimacy, trust, and acceptance, receiving and giving affection and love. Affiliating, being part of a group (family, friends, work).

�Esteem for oneself Esteem Needs Dignity Achievement Independence �Desire for reputation or respect from others Status Prestige

�Realizing personal potential Self. Actualization self-fulfillment seeking personal growth and peak experiences

Understanding and being sensitive to people’s emotional and physical needs �The best way to be sensitive to other people’s feelings is to listen carefully to what they have to say, and to speak kindly. �It’s important to learn ways to take care of your own feelings as well.

Understanding and being sensitive to people’s emotional and physical needs �Pay attention to the person’s face The face is the part of the body that is most likely to show emotions. If you’re trying to determine whether someone is sad, upset, lonely or otherwise in pain, start by looking closely at the person’s facial expression

Recognizing Social Cues About Emotions Understanding and being sensitive to people’s emotional and physical needs Pay attention to the person’s face 1. The face is the part of the body that is most likely to show emotions. If you’re trying to determine whether someone is sad, upset, lonely or otherwise in pain, start by looking closely at the person’s facial expression Learn the signs of sadness 2. o When someone is sad, you’ll likely be able to see it on his face.

3. Be aware of signs of fear Understanding and being sensitive to people’s emotional and physical needs Being sensitive to when someone's afraid can help you alter your own behavior 4. Consider body movement and posture o Signs of someone’s fatigue might include slumping shoulders and loosely held limbs 5. Think about what vocal tone might communicate o If the person is finding it difficult to talk, it’s possible that she’s upset or close to tears.

Listening with Empathy Understanding and being sensitive to people’s emotional and physical needs 1. Clarify that you understand what another person said 2. Give your full attention to the person speaking 3. Listen without judgment 4. Use good manners 5. Acknowledge what the person has said 6. Don’t respond too quickly.

Understanding and being sensitive to people’s emotional and physical needs Communicating Kindly 1. Ask questions. 2. Choose the best way to express your feelings 3. Affirm the positive when offering criticism 4. Avoid platitudes and cliches. 5. Use body language to communicate respect

How can Home Care help meet these needs Home Care provides: 1. Companionship and socialization to those who would otherwise be alone 2. Assistance to meet basic daily needs for personal care, nutrition and safety 3. Assistance to remain independent in their own homes and the community 4. Positive reinforcement and encouragement 4. Love and kindness

Questions

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