Barriers to Effective Communication n What are they

Barriers to Effective Communication n. What are they? n. What to do? 12/19/2021 1

Inappropriate abstraction Too High n Too Low n Choose the appropriate level n 12/19/2021 2

Inference-Observation Confusion n How does the process work? n – Person makes inference – Fails to recognize it – Acts certain Correctives? – Detect inference (Source, Scope, Time) – Calculate Risk – Get more date 12/19/2021 3

Bypassing n Def. - Miscomm. Pattern which occurs when the sender & receiver miss each other with their meanings. – Same words - Different meanings – Different words - Same thing n Problems – Apparent agreement – Apparent disagreement 12/19/2021 4

Bypassing cont. n False assumptions – Words have mono-usage – Words are the creators of meaning n Correctives – Be person-minded not word-minded – Paraphrase – PTA & POA – Understand context 12/19/2021 5

Stereotypes & labels n Printing term – Become sensitive to differences – Focus on uniqueness – Index 12/19/2021 6

False polarization Confusion between contradictories and contaries n Consequences n – Deluding Ourselves – Deluding Others n Correctives – Detect contrary – Use how-much index 12/19/2021 7

Links in the comm. chain n Meaning is obscured – Highlight – Delete – Assimilate n Correctives – Go to the source – Delay formation of conclusions 12/19/2021 8