Barriers to Communication Barriers to Communication Why you

Barriers to Communication

Barriers to Communication Why you can’t deliver the message…

Four Types of Barriers n External

External Barriers n Begin outside the listener somewhere in the environment.

External Barriers n True Noise n Any sound that distracts from the message

External Barriers True Noise n Sensory Stimuli n n Messages received by other senses

External Barriers True Noise n Sensory Stimuli n Overload n n Overwhelming amounts of stimuli

Four Types of Barriers External n Listener (Internal) n

Listener (Internal) Barriers n Begin inside the listener

Listener (Internal) Barriers n Boredom (Daydreaming) n Lag time between volume and processing

Listener (Internal) Barriers Boredom (Daydreaming) n Laziness (Common Trap) n n Tune out info because it is common

Listener (Internal) Barriers Boredom (Daydreaming) n Laziness (Common Trap) n Waiting to Speak n n Planning what you will say next

Listener (Internal) Barriers Boredom (Daydreaming) n Laziness (Common Trap) n Waiting to Speak n Opinionatedness n n Hear only what you want to hear

Listener (Internal) Barriers Boredom (Daydreaming) n Laziness (Common Trap) n Waiting to Speak n Opinionatedness n Prejudice n n Minds are closed to ideas expressed

Listener (Internal) Barriers Boredom (Daydreaming) n Laziness (Common Trap) n Waiting to Speak n Opinionatedness n Prejudice n Lack of Interest n n No sense of connection with message

Listener (Internal) Barriers n n n n Boredom (Daydreaming) Laziness (Common Trap) Waiting to Speak Opinionatedness Prejudice Lack of Interest Listening to Easy Messages n Avoid trying to take in difficult or new information

Listener (Internal) Barriers n n n n Boredom (Daydreaming) Laziness (Common Trap) Waiting to Speak Opinionatedness Prejudice Lack of Interest Listening to Easy Message Physical Challenges n Anything from the inside that distracts- think cold, sick, hungry

Four Types of Barriers External n Listener (Internal) n Speaker n

Speaker Barriers n Distractions come from the sender

Speaker Barriers n Appearance n Overall looks- including age, sex, color

Speaker Barriers Appearance n Mannerisms n n Behavior during delivery

Speaker Barriers Appearance n Mannerisms n Power n n Intensity and strength mask the message

Speaker Barriers Appearance n Mannerisms n Power n Credibility n n Give too much credit based on title

Speaker Barriers Appearance n Mannerisms n Power n Credibility n Message n n The unbelievable and unexpected

Speaker Barriers Appearance n Mannerisms n Power n Credibility n Message n Vocal Quality n n The tonal notes are distracting

Four Types of Barriers External n Listener (Internal) n Speaker n Cultural n

Cultural Barriers n Distractions based on race

Cultural Barriers Prejudice n Speaking Style n Source Credibility n Nonverbals n Accents n

Four Types of Barriers External n Listener (Internal) n Speaker n Cultural n

Barriers to Communication Why you can’t deliver the message…