Barriers to Communication Barriers to Communication Why you
Barriers to Communication
Barriers to Communication Why you can’t deliver the message…
Four Types of Barriers n External
External Barriers n Begin outside the listener somewhere in the environment.
External Barriers n True Noise n Any sound that distracts from the message
External Barriers True Noise n Sensory Stimuli n n Messages received by other senses
External Barriers True Noise n Sensory Stimuli n Overload n n Overwhelming amounts of stimuli
Four Types of Barriers External n Listener (Internal) n
Listener (Internal) Barriers n Begin inside the listener
Listener (Internal) Barriers n Boredom (Daydreaming) n Lag time between volume and processing
Listener (Internal) Barriers Boredom (Daydreaming) n Laziness (Common Trap) n n Tune out info because it is common
Listener (Internal) Barriers Boredom (Daydreaming) n Laziness (Common Trap) n Waiting to Speak n n Planning what you will say next
Listener (Internal) Barriers Boredom (Daydreaming) n Laziness (Common Trap) n Waiting to Speak n Opinionatedness n n Hear only what you want to hear
Listener (Internal) Barriers Boredom (Daydreaming) n Laziness (Common Trap) n Waiting to Speak n Opinionatedness n Prejudice n n Minds are closed to ideas expressed
Listener (Internal) Barriers Boredom (Daydreaming) n Laziness (Common Trap) n Waiting to Speak n Opinionatedness n Prejudice n Lack of Interest n n No sense of connection with message
Listener (Internal) Barriers n n n n Boredom (Daydreaming) Laziness (Common Trap) Waiting to Speak Opinionatedness Prejudice Lack of Interest Listening to Easy Messages n Avoid trying to take in difficult or new information
Listener (Internal) Barriers n n n n Boredom (Daydreaming) Laziness (Common Trap) Waiting to Speak Opinionatedness Prejudice Lack of Interest Listening to Easy Message Physical Challenges n Anything from the inside that distracts- think cold, sick, hungry
Four Types of Barriers External n Listener (Internal) n Speaker n
Speaker Barriers n Distractions come from the sender
Speaker Barriers n Appearance n Overall looks- including age, sex, color
Speaker Barriers Appearance n Mannerisms n n Behavior during delivery
Speaker Barriers Appearance n Mannerisms n Power n n Intensity and strength mask the message
Speaker Barriers Appearance n Mannerisms n Power n Credibility n n Give too much credit based on title
Speaker Barriers Appearance n Mannerisms n Power n Credibility n Message n n The unbelievable and unexpected
Speaker Barriers Appearance n Mannerisms n Power n Credibility n Message n Vocal Quality n n The tonal notes are distracting
Four Types of Barriers External n Listener (Internal) n Speaker n Cultural n
Cultural Barriers n Distractions based on race
Cultural Barriers Prejudice n Speaking Style n Source Credibility n Nonverbals n Accents n
Four Types of Barriers External n Listener (Internal) n Speaker n Cultural n
Barriers to Communication Why you can’t deliver the message…
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