Bamboos Professional Nursing Services Limited Prepared for Abbvie
Bamboos Professional Nursing Services Limited Prepared for Abbvie May 2015 A member of Bamboos Health Care Holdings Limited Stock Code: 8216 Strictly Private and Confidential 1
Company Overview Service Scope Collaboration Highlight 2
Section 1 COMPANY OVERVIEW 3
Company Highlights Leadership The leading healthcare staffing solution provider with 48. 9%* market share. Services Healthcare Personnel Clients • • Over 14, 000** healthcare personnel registered under Bamboos, providing 24 -hour professional services. • • Private individuals Social services organisations Clinics and pharmaceutical companies Private and HA hospitals *Source: Clearstate Pte. Ltd Report **As at 31 Dec 2014 4
Major Milestones began providing healthcare staffing solution services in Hong Kong to individual clients as well as institutional clients Awarded as Excellent HR Service Provider Award – Recruitment and Consulting/ HRIS & Software by Hong Kong Institute of Human Resources Management Aug 2009 July 2009 Publication of the bimonthly Bam. Bo. Os! Life Awarded as one of 48 companies in the Second HK SME Business Sustainability Index from the Hong Kong Polytechnic University, HK SME Business Sustainability Index and Council for Sustainable Development Dec 2012 Sept 2012 number of healthcare personnel registered with us exceeded 10, 000 Listed in the GEM Board of the Stock Exchange of Hong Kong Limited Stock Code : 8216 Jul 2014 May 2013 Publication of Bam. Bo. Os! Life from bi-monthly to monthly issue 5
Awards and Governance Since 2009 ISO 9001: 2008 Quality Management System certification 國際品質管理系統認證 Since 2009 ISO 10002: 2004 Customer Satisfaction Management certification 優質投訴管理質量認證 2013 Five Consecutive Years Caring Company awarded by the HK Council of Social Services 香港社會服務聯會「商界展關懷」 2012 Excellent HR Service Provider Award - Recruitment & Consulting/HRIS & Software by Hong Kong Institute of Human Resource Management (HKIHRM) 2012 「卓越人力資源服務機構奬 – 招聘及顧問 / 人力資源訊息系統及軟件」2012 6
Awards and Governance 2013 & 2012 One of 48 Companies in the Second Hong Kong SME Business Sustainability Index 2013 獲香港理 大學、香港中小企企業可持續發展指數及可持續發展委員會嘉許為 第二屆香港中小企企業可持續發展指數 48 家公司之一 One of 40 Companies In The Hong Kong SME Business Sustainability Index 2012 獲香港理 大學、香港中小企企業可持續發展指數及香港生產力促進局嘉許為 香港中小企企業可持續發展指數(2012年度)40 家公司之一 2014 Distinguished Family-Friendly Employers Award 「傑出家庭友善僱主」 2011 Family-Friendly Employers Award 「家庭友善僱主」 2010 & 2009 HSBC Living Business People Caring Award Sliver Award 2010 / Emerald Award 2009 / 匯豐營商新動力僱員關懷銀獎 2010 / 綠寶石獎 2009 7
Directors – NED & INED Wong Kam Pui, NED EMBA, BBA, CUHK; Chairman, Pay Trend Survey Committee, Civil Service Bureau Dr. Luk Yim Fai INED Prof. Chan Chi Fai Andrew INED Lam Cheung Wai INED BBA, CUHK; MBA, University B. Econ. University of CPA of California; Ph. D, CUHK Chicago; MA, Dphil, The Ten Outstanding Director, EMBA Programme, Cornell University Young Persons十大傑出青 CUHK Associate professor of 年 1996 School of Economics and INED, Tao Heung Holdings Limited (573. HK) Finance, HKU 8
Directors – Executive Directors Kwan Chi Hong Chairman HAI Hiu Chief Executive Officer BEcon, MEcon, HKU EMBA, CUHK Young Entrepreneur Award in DHL/SCMP Hong Kong Business Awards EY Entrepreneur of the Year 2013 China – Emerging Entrepreneur BPharm, Msc(Chin. Med. ), HKU EMBA, CUHK Most Promising Entrepreneurship Award in Asia Pacific Entrepreneurship Awards 9
The Healthcare Industry Limited Permanent Healthcare Workforce Increase in Demand for Healthcare Services with Ageing Population Gov Investments in Healthcare Infrastructure Bamboos has 48. 9% market share* in the healthcare staffing solution industry, and we are the leading service provider. Gov Increased Budget to Enhance Healthcare Services & Social Welfare • *Source: Clearstate Pte. Ltd Report 10
Bamboos acts as a platform… Provision of healthcare staffing solution services Referral of duty opportunities Healthcare Personnel Clients registered with Bamboos Performance of healthcare duties 11
Vast Pool of Healthcare Personnel As at 31 Dec 2014, the no. of healthcare personnel registered was over 14, 000 Rank % Registered Nurses (RN) 17. 3 Enrolled Nurses (EN) 12. 0 Health Workers (HW) & Health Care Assistants (HCA) 36. 6 Personal Care Workers (PCW) 25. 3 Others – 8. 8 China-Trained Nurses, Physiotherapists, Occupational Therapists, Midwives, Medical Practitioners, Chinese Medicine Practitioners, Clinic Assistants and workmen 12
Personnel Qualification Review Every 2 years • Each newly registered personnel will go through a stringent screening process. • All registered personnel shall renew their registration, at least once 2 years, by providing us with their updated qualification documents and they will go through the interview and briefing session again.
Personnel Communications System • Qualification documents such as practicing certificates are stored in a system portal with the nurse’s profile. Healthcare personnel with certificates which has expiry date would be required to renew their practicing certificate before jobs placed to them. • All registered personnel can update their qualification and upload their renewed certificates at the online healthcare personnel portal anytime.
Section 2 SERVICE SCOPE 17
Service Scope Hospitals - Served over 15 HA hospitals and private hospitals Social Service Organisations - Provided services to over 120 RCHEs and 140 rehabilitation centres Clinics & Pharmaceutical Companies Individuals - Mainly place RNs and ENs to provide injection services and health education services - Served over 3, 800 individual clients Institutional staffing solution services Clinical programme support Private Nursing Staffing Services 18
Nurse Supporting Services Patients Home Visit • Nurse/ other professionals visiting patients’ home for check up / health education / counselling service 19
Nurse Supporting Services Doctor Supporting Service • Nurse manpower support to doctors in private clinics to carry out patient support programmes, e. g. • Injection/ infusion support • Patient check-up support • Clinical data collection 20
Nurse Supporting Service Health Education • Patient focus group, health seminar organizing • One stop service from speaker invitation, audience recruitment to event management 21
Marketing Support Services Advertising • Monthly magazine distributing to over 900 locations • Advertisement, advertorial, feature stories write-up service available 22
Marketing Support Services Research and Survey • Tailor made topics for survey taking, result analysis, press article write-up and news release • Press conference organizing and press liaison 23
Marketing Support Services Gimmick Design 24
Section 3 COLLABORATION HIGHLIGHTS 25
Business with Abbvie Current service for Abbvie • Arrange Registered Nurse to conduct self-injection training with patients • Product: Humira • Current Nurse Pool : - Total 3 Registered Nurses 27
Bamboos standard procedures Over 14, 000 healthcare personnel Receiving Vacancies Matching & Selection Verify nurses’ availability Database & System: • Provide comprehensive medical and nursing staff profile and resumes, • includes certificates, reference letters and practicing licenses Submitting resumes Selection: • Certificate Verification • Interview Selection Professional Teams: • servings different client base and different nurse ranks Perfect Matching: • Professional specialty • special skills • Availability Final confirmation Nursing staff reports duty
Standard procedures for Abbvie Services Selection: 3 selected registered nurses in the pool Receiving Vacancies Matching Order request received from Abbvie Sales Representative Verify nurses’ availability • • Verify practicing licenses Confirm with nurse and client Final confirmation Matching: • special skills • Client’s preference • Availability Nursing staff reports duty • Forms will be attached in the invoice sent to client Nurses submit confirmation form
Systematic Matching Process & One-stop Online Accounting / Customer Service System Selection & Matching 職級篩選
Systematic Matching Process & One-stop Online Accounting / Customer Service System Selection & Matching 技能及病房經驗篩選
Systematic Matching Process & One-stop Online Accounting / Customer Service System Matching nurses’ availability
Systematic Matching Process & One-stop Online Accounting / Customer Service System Verifying nurses’ availability
Systematic Matching Process & One-stop Online Accounting / Customer Service System Submit Resume to Client
Systematic Matching Process & One-stop Online Accounting / Customer Service System 核對護理人員更期 Submit Resume to Client
Systematic Matching Process & One-stop Online Accounting / Customer Service System Create New Order
Systematic Matching Process & One-stop Online Accounting / Customer Service System Invoicing
Systematic Matching Process & One-stop Online Accounting / Customer Service System Nurse Payroll Settle paid invoices
Thank You 40
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