BALTCOMING Estravel Ltd American Express Travel Riina Rauts

BALTCOMING Estravel Ltd. American Express Travel Riina Rauts Product and Sales Manager

Baltcoming Quick Facts: - Baltcoming DMC – a registered trademark of Estravel The leading PCO and DMC in the Baltic's Destination management offices in Tallinn, Riga and Vilnius Estravel was founded in Tallinn in 1988 Sales volume (all offices) ca 70+million EUR pa Majority of shares acquired by Finnair in 1995 American Express Network in 1995 Pealkiri 2

Baltcoming services: - Hotel contracting and booking Tailor made FIT and group tours Conference and event management Customized incentive programmes Special interest tours and excursions Airline and ferry tickets Transportation (coach, car, minibus, rail) Mainland services for cruise liners Multilingual escorts and guides Site-inspections and FAM-trips Pealkiri 3

Conference & Event Management - Project management Conference venues and facilities Accommodation arrangements and on-line reservation Travel & transportation services On-line registration Translation and interpretation Catering services Gala dinners Social programme Guided sightseeing tours Pre-, mid- and post-conference tours Pealkiri 4

Example Projects Pealkiri 5

Cultural Incentives - Medieval adventures & dinner feasts Receptions and gala dinners in the town halls, castles, museums, unique venues. Shopping art & handicraft tours Workshops (ice glass, sculpture, chocolate etc) Cooking courses Bread baking in the traditional old way The Mystery of the Medieval Monastery Local Beer and Wine Tasting The Charms and Troubles of a Vodka Cellar Pealkiri 6

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Special Interest Tours - Theatrical sightseeing tours The Soviet City Mediaeval Medicine Old Town Drinks Old Town Artists Peter the Great and Catherine I Visit of Estonian Parliament Mining museum at the Kohtla-Nõmme Oil Shale Mining Wine Tours, Music Festivals & Concert Tours Architecture Tours & Archeology Tours Pealkiri 8

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Active Incentives - - - Survival courses Off-road trips Traditional bow hunting Fun Match Race Sea-kayaking, paddling, canoeing Photo hunt, treasure hunt Flying in Aerodium in Latvia Bobsled track in Latvia ATV safari Prison adventure Pealkiri 10

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Winter Activities - Trip-skating on the Baltic Sea Kicksledding Ice-climbing in the dark Bog walking with snow shoes Snow mobile safari Snow tubing Curling Ice Rally Horse-drawn Sleigh Rides Smoke sauna Pealkiri 12

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Nature Activities - Bogshoeing Brown Bear Watching and Tracking Bird watching Beaver- and seal-watching Bog trips Mushroom and berry picking Hiking Horseback riding Nature bingo Bird rally Pealkiri 14

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Estonia, Latvia & Lithuania - close to the European capitals attractive and safe unique capitals centuries-old history rich cultural heritage beautiful, unspoiled nature and wildlife favourable business climate visa-free entry for citizens of many countries major credit cards are widely accepted advanced IT (mobile phones, free wi-fi connection, Skype etc) Pealkiri 16

Estonia – Positively Surprising Quick facts: - Area: 45, 227 sq km - Population: 1. 4 million (65% Estonians) - Capital city: Tallinn (pop. 370, 000) - Language: Estonian (Finno-Ugric) - Currency: Euro (from 01. 2011) Religion: mostly Lutheran - Member of EU and Nato from 2004 Neighbors: 85 km to Helsinki, Finland 307 km to Riga, Latvia 590 km to Vilnus, Lithuania 395 km to St. Petersburg, Russia 405 km to Stockholm, Sweden 17

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Latvia – the heart of Baltic's Quick facts: - Area: 64, 600 sq km - Population: 2. 4 million (57% Latvians) - Capital city: Riga (pop. 800, 000) - Language: Latvian - Currency: Latvian Lat (LVL) - Religion: Protestant, Catholic, Russian Orthodox - Member of EU from May 2004 - Neighbors: 310 km Tallinn, Estonia 307 km to Vilnius, Lithuania 395 km to St. Petersburg, Russia 405 km to Stockholm, Sweden Pealkiri 19

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Lithuania – the geographical centre of Europe Quick facts: - Area: - Population: - Capital city: - Language: - Currency: - Religion: - 65, 300 sq km 3, 5 million Vilnius (pop. 576, 000) Lithuanian Litas (Lt) Roman Catholic, Russian Orthodox Member of EU from May 2004 Neighbors: 310 km to Riga, Latvia 420 km to Warsaw, Poland 380 km to Kaliningrad, Russia 210 km to Minsk, Belarus Pealkiri 21

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Thank You! Baltcoming – your liable partner in Baltic`s! www. baltcoming. com info@baltcoming. com