Balloons Inc Slide 1 Balloons Inc How we

Balloons Inc Slide 1

Balloons Inc How we make money • Electrostatic build up • Delicately applied to spherical rubber • A sophisticated delight for any home Slide 2

Balloons Inc How we lose it • Paying you Slide 3

Balloons Inc Health and Safety • • Everybody must remain seated Nobody can hold a balloon Everybody must touch the balloon The balloon must keep moving Slide 4

Balloons Inc Employee Targets Hit it Harder! Slide 5

Balloons Inc 3 rd and Final Round • • Everybody must remain seated Nobody can hold a balloon Everybody must touch the balloon The balloon must keep moving Slide 6

Balloons Inc So What Did You Learn? Slide 7

Balloons Inc Educating Management Your Activity Map • Activity A • Activity B Stage 1 Stage 2 • Activity C • Activity D • Activity E • Activity F Stage 3 Stage 4 • Activity G • Activity H • Activity I Slide 8

Balloons Inc Keys to Service Improvement • • • People who do the work know the work We should take out our own rubbish Fix what you can fix Lots of small stuff makes a big difference Managers should manage Slide 9

Balloons Inc Finding the Opportunities 1. 2. 3. 4. What is your Purpose? Brainstorm everything that gets in the way Pick one (or two) things you want to fix Explain • Why it is bad • What you plan to do about it • What agreement you need Slide 10

Balloons Inc How to Report Back • • The Issue Why it is bad for business? Potential solutions What you need? Slide 11

Balloons Inc The Big Presentation Slide 12