Backup Monitoring EMC Net Worker BMC and Sentry

Backup Monitoring – EMC Net. Worker BMC and Sentry solution to monitor backup applications effectively and proactively to assure successful back and recovery.

Sentry Backup Monitoring Solution Service Assurance Monitoring solution - Runs “within” BPPM Complements BMC BSM BMC exclusive Technology - PATROL Agent Performance Manager Integration Proactive. Net Integration On Unix, Linux & Windows Products - Symantec Net. Backup KM for PATROL EMC Net. Worker KM for PATROL Tivoli Storage Manager KM for PATROL HP Data Protector KM for PATROL Symantec Backup Exec KM for PATROL CA ARCserve Backup KM for PATROL © Copyright 10/27/2020 BMC Software, Inc 2

Features Overview Backup Servers & Clients Backup Activities • Server & storage node availability • Remote client connectivity • Backup daemons, logs and index database • Save groups and their performance • Pending requests • Backup groups, group clients, save sets and their last run © Copyright 10/27/2020 BMC Software, Inc Backup Devices • Tape Libraries (Jukeboxes) • Tape devices • Volume pools • Disk Storage • Capacity, throughput, etc. 3

Supported Platforms Product Versions EMC Net. Worker 6. 1. x, 6. 2, 7. 0, 7. 1. x, 7. 2. x, 7. 3. x, 7. 4. x, 7. 5. x, 7. 6. x Oracle Solaris 8, 9, 10 HP-UX 11. 00, 11. 11, 11 iv 2, 11 iv 3 IBM AIX 5. 1, 5. 2, 5. 3, 6. 1 Microsoft Windows 2003, 2008 R 2 BMC PATROL Agent 3. 4. 20, 3. 5. x, 3. 6. x, 3. 7. x, 3. 8. x, 9. x BMC PATROL Console 3. 4. x, 3. 5. x, 7. x BMC Portal 2. 3. x, 2. 4. x, 2. 5. x, 2. 6. x, 2. 7. x, 2. 8. x BMC Proactive. Net 8. 6, 9. x © Copyright 10/27/2020 BMC Software, Inc 4

Architecture – Net. Worker KM © Copyright 10/27/2020 BMC Software, Inc 5

Backup Server Monitoring Server and Storage Node - KM is installed on both server and storage node to perform in-depth local monitoring Overall server health monitoring Support for clustered backup servers Remote Clients - Client connectivity status from the server Client level index database usage Critical Daemons - Health of each critical Net. Worker daemon State, CPU utilization, memory usage, number of child processes Index Database - Last database backup Database and file system space utilization and growth rate © Copyright 10/27/2020 BMC Software, Inc 6

Backup Server Monitoring © Copyright 10/27/2020 BMC Software, Inc 7

Backup Activity Monitoring Save Groups - Near real-time save group monitoring Performance, size, file count, successes, errors, failures Detail events describing the failure Groups and Group Clients - Group status: Idle, Running in Restricted Window, Cloning Group/client level backup performance: size, file count, duration, throughput Time since last backup: incremental, full or any successful backup Pending Requests - Details, state and elapsed time of any pending request Event for operators providing full detail © Copyright 10/27/2020 BMC Software, Inc 8

Backup Activity Monitoring © Copyright 10/27/2020 BMC Software, Inc 9

Backup Device Monitoring Jukeboxes - State of the jukebox device: Running, Event Found, Disabled, Error Total throughput across all tape devices Jukebox volume capacity: empty, full, assigned Cleaning tape status Tape Devices - - - Monitor all standalone and jukebox devices local or on a remote storage node State of the device: Mounted, Read, Write, Eject, Error, Cleaning Required, Disabled, Failed Throughput Volume Pools - Monitors disk storage and tape pools Pool capacity and utilization: space used, available, percent, active, full, empty, read-only volume count © Copyright 10/27/2020 BMC Software, Inc 10

Detecting Backup Failures Upon failure, a standard alert is generated - Natively integrates with BEM, Proactive. Net or 3 rd-parties The alert contains a full text description of the problem - Short description and additional information Value of the various parameters and thresholds Possible consequences and recommended action © Copyright 10/27/2020 BMC Software, Inc 11

Key Benefits Improve uptime and optimize performance - Reduce backup failures by detecting possible problems before the start of the backup or during business hours Detail events which can be forwarded to business units directly Reduce the time to identify and fix backup problems Identify the bottlenecks and optimize Assurance - Confidence and assurance in backup systems without mundane postbackup troubleshooting Predict and improve - Predicative measures to plan and improve the backup infrastructure Easy to analyze the impact of adding new clients or backups Provide all metrics required for creating backup reports Troubleshooting help Integrate monitoring - Integrate backup systems to central enterprise monitoring tool to leverage and consolidate © Copyright 10/27/2020 BMC Software, Inc 12

Sentry Software Company - R&D, products for BMC only Exclusive partnership with BMC 500+ customers www. sentrysoftware. com - Downloads Documentation Patches News Beta BMC Software - Market. Zone Direct Pricing, sales Support Consulting © Copyright 10/27/2020 BMC Software, Inc 13