Backup Exec System Recovery Outline Introduction Challenges Solution

Backup Exec System Recovery

Outline • Introduction • Challenges • Solution • Implementation • Results • Recommendations • Q&A 2

Introduction • Flamingo Computer Services and Networking – Flamingo Computer Services and Networking provides IT Support and Solution for Small to Medium Business – We provide IT Support for more than 25 Companies and Support over 200 companies Sub Contracted through Computer Network Solutions – Flamingo Computers support over 1000 desktops and over 200 servers through these various companies – Operation systems includes but not limited to: Workstation OS Windows 2000 /XP/Vista , Server OS 2000 / 2003 / 2008 Standard, SBS, Linux etc. – Applications include: Microsoft , Symantec , Intuit, Sage, GFI, Acronis, Adobe, Autodesk etc. – Hardware : Compaq, DELL, HP, Intel, IBM, Sonicwall, Watchguard, etc. • Background – IT Consultant , System Integrator, and System Engineer 3

Challenges Backup Solution for Client’s Servers and Workstations at reasonable cost for Small to Medium Business Networks with a reliable and fast recovery which protects from: – Hard drive/ System failure – Natural disaster – Virus infection – Network outage – User error – Man made disasters (Theft etc. ) 4

Challenges • File levels backup applications, like Windows NT Backup software and other programs, deficiencies and weaknesses during recovery process: – – – – – Repartition and Restart Reinstall OS Reboot Reinstall Service Packs Reboot Reinstall Drivers Reinstall User Profiles Install Backup Software Perform File-based Restore 5

Challenges • IMPACT – Longer Time for Recovery – IT Costs – Lost Revenue – Lost Data 6

Solution • Symantec Backup Exec System Recovery • Decision process included : – Recovery Time (MinsHours vs. Days) – Backup to external hard drives, USB SAN, NAS, CD/DVD, Firewire, DAS (No Propriety Tape drive and Tape Media) – Copy offsite – Recovery to Dissimilar hardware (e. g. Upgrade system or replace discontinue hardware) – Granular Restore Option for Exchange(Mailbox mail only) and Sharepoint files – Create a schedule backups of the live system without affecting server operation or performance – Ability to set Password and Encryption on Backup data 7

Solution • Symantec was chosen because: – Experience with backup and anti-virus application – capability with corporate information systems – secure and manage an information driven world. – Ease of Installation, Managing and Monitoring of their application 8

Implementation • Process of Implementation for Clients • Single Server Environments – Total of 3 external USB hard drives • 1 st external hard drive used for onsite backup which should not be remove from system • 2 nd and 3 rd external hard drive used for offsite copy feature to take data off premises • Multi-server Environments – Network attached Storage with RAID and 2 external hard drive • NAS with RAID for onsite backup • 1 st and 2 nd external hard drive used for offsite copy feature to take data off premises 9

Results • Real Situation resolved due to implementation of Symantec Backup Exec System Recovery – – – Increase hard drive space on a file sever Recovering domain controller to dissimilar hardware Recovering Citrix Server after server update failed Recover File Server after RAID controller failure Recovery after virus Infection and system unstable Symantec Backup Exec System Recovery addresses the original challenges of providing a cost effective, reliable, and fast recovery solution 10

Results • Key Benefits – Recovering Complete Systems • Even from a bare-metal state – Capturing the Entire Live Windows System • Without disrupting User Productivity or Application Usage – Centrally Manage Backup and Recovery for Multiple Servers for Client’s Entire Organization – Enables Immediate System Recovery through Physical to Virtual Conversions 11

Recommendations • Tips and Tricks – Upgrading servers to better hardware. – Create Recovery CD for each device this will save Mass Storage Driver and Network Drivers. – During Restore of multiple Partition on a server with larger Volume, recovery partition independently to stretch to new volume. – Use Volume labels on Backup Drives to keep track of Drives. – Setup email notification – Recommend use Symantec SEP Antivirus with Exchange Antivirus – Mount backup periodically to verify (any backup solution) 12

Q&A • Any questions? • Backup Exec System Recovery or SEP and Exchange Antivirus. • Thank You • Steve Ramsahai • steve@flamingocomputers. net • 9546488450 13