Backup Exec System Recovery 2010 Accelerate your Revenue
Backup Exec™ System Recovery 2010 Accelerate your Revenue with Complete System and Data Protection Title Date
Did You Know……. Data protection is this year’s #1 priority for your small business customers! 47% SMB’s do not have desktop backup of SMB’s can only tolerate 4 hours or less of 59% downtime Over of SMB’s believe they lack adequate % 80 backup and recovery protection Backup Exec System Recovery 2010 2
Small Business Landscape Risks = Opportunity • Most experience frequent outages – 76 percent live in regions susceptible to disasters – Outages in past year: Average of three (hackers, power outage, natural disaster) • Yet almost half (47 percent) have no formal DR plan • Backups are inconsistent – Only 60 percent of company or customer data is backed-up – Only one in five (23 percent) back-up daily! • SMBs acknowledge a disaster would cause data loss – More than half expect they would lose at least 40 percent of their data 2009: Symantec SMB Disaster Preparedness Survey Backup Exec System Recovery 2010 3
Why Backup? Faster Recoveries • Dramatically minimize downtime and disruption to your business. Flexibility • Flexibility—Recover single email messages or files, or a complete system in minutes Maximum Staff Utilization • Protects your largest and most important IT investment: staff time and productivity Broad Disaster Protection • Protection—Off-site backups, security integration Operational Efficiency • Single-interface protection across Windows environments Backup Exec System Recovery 2010 4
Backup Exec System Recovery 2010 Meeting Small Business Customer’s Needs 1 - 4 Windows Servers • Perfect stand-alone solution for SMB customers, scales to larger environments working in conjunction with Backup Exec • Recover data or complete servers in minutes, not hours or days Complete System and Data Protection for Desktops and Laptops • Restore individual data files/folders or entire desktops/laptops in minutes – even to dissimilar hardware Fast, Simple, Disk-Based Protection • Save backups to various disk storage devices, including SAN, NAS, direct-attached storage, CD/DVD/Blu-ray • Flexible off-site protection for enhanced disaster recovery Backup Exec System Recovery 2010 5
Backup Exec System Recovery 2010 How we help your customers Manage your business, not your backups Easily recover what you need, when and where you need it Minimize the impact of downtime • Backup automatically while you work • Protect proactively, both data and systems • Ensure your ability to recover from disaster • Recover complete Windows systems in minutes • Recover to different hardware or virtual environments • Restore files or folders, Exchange email messages, or Share. Point documents in seconds • Enables reliable, automated recovery • Uses disk-based technology for rapid recovery • Recovers anytime, from anywhere Backup Exec System Recovery 2010 6
Maximize Your Backup Revenue Potential Force 1: Expand Every Deal Size • Attach backup from server to desktop • Attach storage hardware • Cross-sell integrated solutions Force 2: Help Your Customers • Implement or improve their backup and recovery capabilities Force 3: Your Unique Opportunity • Install revenue opportunities • Define best practices • Leverage Symantec resources for success Force 4: Your Winning Solution • Simple, cost-effective backup and recovery for small business Backup Exec System Recovery 2010 7
Backup Exec System Recovery 2010
What Can Companies Lose? • What would your customer lose if one of their servers crashed … – Sales transactions – Employee productivity – Production – Email & other business data – Reputation Backup Exec System Recovery 2010 9
The Backup Exec System Recovery Opportunity • A simple, cost-effective backup solution ideal for small businesses. • Server and desktop recovery in minutes, not hours or days. • Integrated off-site backup enhances disaster recovery efforts, maintains productivity, profits, and customer confidence. • Award-winning technology named Top 10 Products of the Year by e. Week Channel Insider. • Customers running a tape-only backup environment, offer Symantec Backup Exec System Recovery 2010 10
What’s New. . . From a High Level • Support for Linux Servers (Red Hat and SUSE) – Coming December 2009 • New Virtual Edition for BESR, Enhancements for Protecting Virtual Environments • Backup Exec System Recovery Management Solution • Support for the latest Microsoft Operating Systems and applications including: – Windows Server 2008 R 2 – Windows 7 – Exchange 2010 Backup Exec System Recovery 2010 11
Backup Exec System Recovery 2010 Linux Edition
Linux Overview • BESR Linux Edition Features: – Hot & cold imaging of Linux servers – Full backups only; no incremental support – Compression & encryption supported – Linux SRD creation tool – Granular file recovery – No dissimilar hardware support – Command line interface – Managed through BESR Management Solution • Versions of Linux supported – Red Hat 5. 1, 5. 2, 5. 3 (32 and 64 bit (not ia 64) – SUSE Server 10 SP 1 and SP 2 (32 and 64 bit (not ia 64) – Desktop versions are not supported – General Availability: December 2009 Backup Exec System Recovery 2010 13
Backup Exec System Recovery 2010 Virtual Edition
New Virtual Edition Purchase a single license of the Backup Exec System Recovery Virtual Edition and protect an unlimited number of Windows virtual guest machines per host. Backup Exec System Recovery 2010 15
Improved Virtual Support • Supports the latest virtual environments, including VMware v. Sphere 4. 0, Microsoft Hyper-V Server 2008 R 2, and Citrix Xen. Server 5. x. • Convert backup images to VMware and Hyper-V virtual formats • Converted VMDK’s are now uploaded/imported in a single step and include improved performance capabilities • Support for the new Microsoft hypervisor including the ability to protect Hyper-V virtual machines • Converted VHD files can be stored directly to Hyper-V instance Backup Exec System Recovery 2010 16
Backup Exec System Recovery 2010 Virtual Recovery Capabilities Physical or Virtual Recovery and Conversion – Dramatically Reduce System Downtime - Scheduled physical to virtual conversions enable immediate system recovery in virtual environments – Reduce Management Time and Set-up - Easy-to-use, virtual conversion wizard provides scheduled or on-demand P 2 V conversion for quick recovery – Recover Back to Different Physical or Virtual Hardware (V 2 P) - Recovery to Completely Different Physical or Virtual Hardware – Supports the Latest Virtual Environments - VMware v. Sphere 4. 0, Hyper-V Server 2008 R 2 and Citrix Xen. Server 5. x Virtual Server Backup Exec System Recovery 2010 17
Backup Exec System Recovery 2010 Management Solution
Backup Exec System Recovery 2010 Management Solution The power and scalability of BESR Solution combined with the features and usability of BESR Manager Reliability and Scalability Simplified Administration Mixed Environments Support Storage Management Enhanced Offsite Protection Improved Disaster Recovery Backup Exec System Recovery 2010 19
Backup Exec System Recovery 2010 Protecting Your SMB Customers
Complete System Recovery In Minutes NAS / SAN Device X System SCSI, SATA, SAS X Protected Server USB / Firewire Flash Memory System Dissimilar Hardware DVD/Blu-ray Offsite Copy FTP Server System Virtual System Backup Exec System Recovery 2010 21
Flexible Offsite Protection • Enhancing Your Disaster Recovery Efforts – Select up to two offsite destinations – Offsite destinations can include DAS, network locations, even FTP DAS Recovery Point Copy NAS / SAN Protected System Primary Destination FTP Server Backup Exec System Recovery 2010 22
Granular Restore Option Now Included Granular Data Recovery In Seconds – From a Single Interface • Restore files and folders with the ability to search multiple recovery points at the same time • Restore Exchange email, folders, mailboxes, without full mailbox backups – supports Exchange 2010 • Recover Microsoft Share. Point Server documents from a single system recovery point Backup Exec System Recovery 2010 23
The $avings with Backup Exec System Recovery Customer’s disaster recovery time fell from 36 hours to 2 hours and nearly $2 million dollars in cost avoidance per year with BESR Disaster Recovery Average number of disaster recovery events each month Savings 1 Average disaster recovery time pre-deployment 36 hours Average disaster recovery time post-deployment 2 hours IT FTE net mean salary rate per hour for one FTE $33. 16 IT FTE Annual Savings $13, 528 End-users impacted during each disaster recovery event 200 Downtime during each disaster recovery event pre-deployment 36 hours Downtime during each disaster recovery event post-deployment 2 hours End user estimated net mean salary rate per hour $24. 04 End-user Labor Savings Total IT and End-user Savings $1, 961, 539 $1, 975, 066 per year Alchemy Solutions Group 2008 - A Backup Exec and Backup Exec System Recovery Business Value Whitepaper Backup Exec System Recovery 2010 24
Pricing, Licensing & Availability Backup Exec System Recovery 2010
Backup Exec System Recovery 2010 New Pricing Core Product Symantec MSRP Backup Exec System Recovery Server Edition Backup Exec System Recovery Windows Small Business Server Edition Backup Exec System Recovery Desktop Edition Backup Exec System Recovery Linux Edition Backup Exec System Recovery Virtual Edition Backup Exec System Recovery Starter Kit – includes 5 Server Edition licenses (including the Granular Restore Option) and 10 Desktop Edition licenses Add-Ons/Optional Components Backup Exec System Recovery Management Solution (available to all Backup Exec System Recovery customers at no charge) Backup Exec System Recovery 2010 26
Provide customers with the level of protection they need Essential Support Basic Maintenance • Support during business hours • Includes FREE Product Upgrades • Lowest price option • 18% of MSRP Under Embargo Until September 15, 2008 • For customers who require 24 x 7 x 365 access to technical experts • FREE Product Upgrades • Faster response times than Basic Maintenance • Most purchased offering • 23% of MSRP • Recommended minimum for Symantec products: - Many jobs run in the middle of the night - Hackers don’t keep business hours Backup Exec System Recovery 2010 27
Technical Upgrades BESR 7. 0 & 8. x BESR 2010 May Upgrade Directly LSR 3. 0, 6. 0 or BESR 6. 5 BESR 2010 Must Uninstall Previous Version and Reinstall Backup Exec System Recovery 2010 28
Product Availability Backup Exec System Recovery 2010 (includes Server, Small Business Server, Desktop and Virtual Editions and the Starter Kit) Backup Exec System Recovery Management Solution 2010 – General Availability: November 2, 2009 – Languages: English, German, French, Italian, Spanish, Japanese, Simplified Chinese, Traditional Chinese, Korean, Brazilian Portuguese, Russian Backup Exec System Recovery 2010 Linux Edition – General Availability: December 7, 2009 – Languages: English This information is under NDA Embargo until November 2, 2009 Backup Exec System Recovery 2010 29
Backup Exec System Recovery 2010 Competitive, Opportunity and Selling Scenarios Backup Exec System Recovery 2010
Backup Exec System Recovery 2010 Competitive Matrix Functionality Backup Exec System Recovery 2010 Acronis Backup & Recovery 10 Comm. Vault 1 Touch System Recovery Cristie BMR Storage. Craft Shadow Protect Microsoft Windows Server Backup * Physical to Virtual Scheduler Cold Image Backup Deduplication Comprehensive Virtual Support (VMDK/VHD/Wizard Driven) ** Granular Exchange and Share. Point Recovery Dissimilar System Recovery ^ Web Self-Service Search and Retrieve Customizable Recovery CD ^^ Centralized Management Capability Integration with Security and Systems Management Solutions * Recovery points created in native VHD format ^ Requires additional purchase of $295 USD ** No ability to import recovery points directly to a VMware ESX / v. Sphere server ^^ Must be created manually; doesn’t ship with product Backup Exec System Recovery 2010 31
Backup Exec System Recovery Small Business Opportunity! Growing the Deal Size • Ensures comprehensive solution deployments • Provide market leading data and system protection • Rich Opportunity: many SMB customers lack server or desktop backup • Accelerate other lines of business • Partner differentiation • Typical Sales Cycle: • 30 – 90 days Services Disaster recovery planning, off-site copy services, virtualization design & implementation Hardware and Software Server, Desktop/Laptop, Backup Exec System Recovery, storage hardware Attach / Upgrade Target SMB customers Upgrade from competing products Backup Exec System Recovery 2010 32
Backup Exec System Recovery 2010 Customer Training • Title: Symantec Backup Exec System Recovery 2010: Administration* • Delivery Method: Instructor-Led Training (classroom) • Length: 3 days • Abstract: This course shows how to use Backup Exec System Recovery 2010 in combination with Backup Exec System Recovery Management Solution to create and implement a system backup and disaster recovery plan across an enterprise. Visit http: //go. symantec. com/education_backupexec to see training options for the entire Backup Exec family of products * course available: Jan 2010 Backup Exec System Recovery 2010 33
Why Customers Buy – Scenario #1 SMB customer W/O Backup Exec or other data protection solution Customer needs fast, easy and reliable backup and recovery for their systems and data Triggers include a recent system or data loss or a mandate to maintain system and network uptime Often purchased as a result of new hardware, or hardware upgrade Typical sales cycle should be no longer than 1 -3 months and may require testing 60 -day evaluation software in their own environment Backup Exec System Recovery 2010 34
Why Customers Buy – Scenario #2 SMB/Enterprise customer WITH Backup Exec or other data protection solution Customer needs fast, easy and reliable backup and recovery for their Windows servers, desktops or laptops or Linux servers (Red Hat or SUSE) Triggers include a recent system loss or mandate to maintain system and network uptime Often purchased as a result of new hardware, hardware upgrade or a move to virtual environments For larger transactions, typical sales cycle will run 1 -3 months and may require testing full NFR (one-year timed out) software in their environment Backup Exec System Recovery 2010 35
Next Steps: Educate – Evaluate – Engage Backup Exec System Recovery 2010
Educate your Customers – www. backupexec. com Datasheets & White Papers Videos Flash Tours Backup Exec System Recovery 2010 37
Backup Exec Family Partner. Net Resources • Quick Start Guides • Competitive Battlecards • Sales Scripts • Whitepapers • Customer Presentations • NFR’s …and more Backup Exec System Recovery 2010 38
Customer Product Advisor and Product Configurator http: //go. symantec. com/productadvisor Backup Exec System Recovery 2010 39
Evaluate Free 60 Day Trial of Backup Exec System Recovery 2010 Available November 2, 2009 (Fully Functional) www. backupexec. com Backup Exec System Recovery 2010 40
Questions & Answers TO SUBJECT Copyright © 2007 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U. S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice. Backup Exec System Recovery 2010
Appendix
Backup Exec System Recovery 2010 Competitive Matrix Functionality Backup Exec System Recovery 2010 Acronis Backup & Recovery 10 Comm. Vault 1 Touch System Recovery Cristie BMR Storage. Craft Shadow Protect Microsoft Windows Server Backup * Physical to Virtual Scheduler Cold Image Backup Windows 7 & Windows Server 2008 R 2 Support Comprehensive Virtual Support (VMDK/VHD/Wizard Driven) ** Granular Exchange and Share. Point Recovery Dissimilar System Recovery ^ Web Self-Service Search and Retrieve Customizable Recovery CD ^^ Centralized Management Capability Integration with Security and Systems Management Solutions * Recovery points created in native VHD format ^ Requires additional purchase of $295 USD ** No ability to import recovery points directly to a VMware ESX / v. Sphere server ^^ Must be created manually; doesn’t ship with product Backup Exec System Recovery 2010 43
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