Bachelor of Information Technology Information Systems Technology IT
Bachelor of Information Technology Information Systems & Technology IT 1105 05. Business Information Systems 5. 3 Decision Support Systems (DSS) Part - 4 Prabhajinie Jayabaalasundaram MBCS, MBA
Intended Learning Outcomes After completing this session you IT 1105 Information Systems and Technology should be able to Describe the characteristics of Group Support Systems (GSS) and Executive Support Systems (ESS) Identify uses of GSS and ESS
IT 1105 Information Systems and Technology Last Lesson Group support system (GSS) Characteristics of a GSS Software Group support
IT 1105 Information Systems and Technology Outline Executive support system Executive Support Systems in Perspective The characteristics of an ESS Features of an EIS Capabilities of Executive Support Systems
IT 1105 Information Systems and Technology cutive support system Executive information systems (EIS) are information systems that combine many of the features of management information systems and decision support systems. The first goal of executive information systems was to provide top executives with immediate and easy access to information about a firm's critical success factors (CSFs).
IT 1105 Information Systems and Technology cutive support system Executive information systems are becoming so widely used by managers, analysts and other knowledge workers. More popular alternative names are enterprise information systems (EIS) and executive support systems (ESS). These names also reflect the fact that more features are being added to many to make them more useful to managers and business professionals
IT 1105 Information Systems and Technology cutive support system Because top-level executives often require specialized support when making strategic decisions, many companies have developed systems to assist executive decision making. This type of system, called an executive support system (ESS), is a specialized DSS used to assist senior-level executives within the organization. In some cases, an ESS, also called an executive information system (EIS), supports decision making of members of the board of directors.
IT 1105 Information Systems and Technology cutive support system The top-level decision-making strata Board of Directors President Functional Area Vice Presidents Functional Area Managers
IT 1105 Information Systems and Technology ive Support Systems in Perspective An ESS is a special type of DSS, and is designed to support higher-level decision making in the organization. The two systems are different in important ways. DSS provide a variety of modelling and analysis tools to enable users thoroughly analyse problems-that is, they allow users to answer questions. ESS presents structured information about aspects of the organization that consider important.
IT 1105 Information Systems and Technology ive Support Systems in Perspective The characteristics of an ESS • are tailored to individual executives • are easy to use • have drill-down abilities • support the need for external data • can help with situations that have a high degree of uncertainty • have a future orientation • are linked with value-added business processes
IT 1105 Information Systems and Technology eatures of an EIS Information is presented in forms tailored to the preferences of the executives using the system. The ability to drill down, which allows executives to quickly retrieve displays of related information at lower levels of detail is another important capability. Beside the drill-down capability trend analysis and exception reporting. Thus, a business user can quickly discover the direction key factors are heading and the extent to which critical factors are deviating from expected results.
IT 1105 Information Systems and Technology Question More popular alternative names for the Executive information systems (EIS) are a) Enterprise information systems (EIS) b) Executive support systems (ESS) c) Executive information system (EIS) d) Enterprise Support System (ESS) e) Enhanced Information system (EIS)
IT 1105 Information Systems and Technology Answer More popular alternative names for the Executive information systems (EIS) are a) Enterprise information systems (EIS) b) Executive support systems (ESS) c) Executive information system (EIS) d) Enterprise Support System (ESS) e) Enhanced Information system (EIS)
IT 1105 Information Systems and Technology Question Executive Support Systems a) is a special type of DSS b) designed to support higher-level decision making c) presents structured information about aspects of the organization d) provide a variety of modelling and analysis tools e) they allow users to answer questions
IT 1105 Information Systems and Technology Answer Executive Support Systems a) is a special type of DSS b) designed to support higher-level decision making c) presents structured information about aspects of the organization d) provide a variety of modelling and analysis tools e) they allow users to answer questions
IT 1105 Information Systems and Technology Capabilities of Executive Support Systems • Support for Defining an Overall Vision • Support for Strategic Planning • Support for Strategic Organizing and Staffing • Support for Strategic Control • Support for Crisis Management
IT 1105 Information Systems and Technology Capabilities of Executive Support for Defining an Overall Vision Systems One of the key roles of senior executives is to provide a broad vision for the entire organization. This vision includes the organization's major product lines and services, the types of businesses it supports today and in the future and its overriding goals.
IT 1105 Information Systems and Technology Capabilities of Executive Support for Strategic Planning Systems ESSs also support strategic planning. Strategic planning involves determining long-term objectives by analysing the strengths and weaknesses of the organization, predicting future trends and projecting the development of new product lines. It also involves planning the acquisition of new equipment, analysing merger possibilities and making difficult decisions concerning downsizing and the sale of
IT 1105 Information Systems and Technology Capabilities of Executive Support for Strategic Organizing and Staffing Systems Top-level executives are concerned with organizational structure. For example, decisions concerning the creation of new departments or downsizing the labour force are made by toplevel managers. Overall direction for staffing decisions and effective communication with labour unions are also major decision areas for top-level executives. ESSs can help executives analyse the impact of staffing decisions, potential pay raises, changes in employee benefits
IT 1105 Information Systems and Technology Capabilities of Executive Support for Strategic Control Systems Another type of executive decision relates to strategic control, which involves monitoring and managing the overall operation of the organization. Goal seeking can be done for each major area to determine what performance these areas need to achieve to reach corporate expectations. Effective ESS approaches can help top-level managers make the most of their existing resources and control all
IT 1105 Information Systems and Technology Capabilities of Executive Support for Crisis Management Systems Major incidents, including natural disasters, fires, and terrorist activities, can totally shut down major parts of the organization. Handling these emergencies is another responsibility for top-level executives. In many cases strategic emergency plans can be put into place with the
IT 1105 Information Systems and Technology Capabilities of Executive Support Decision making is a vital part of managing businesses Systems strategically. IS systems such as information and decision support, group support and executive support systems help employees by tapping existing databases and providing them with current, accurate information. The increasing integration of all business information systems can help organizations monitor their competitive environment and make better -informed decisions. Organizations can also use specialized business information
IT 1105 Information Systems and Technology Question How can Executive Support Systems support for Crisis Management? a) Strategic emergency plans can be put into place with the help of an ESS b) It create strategic emergency plan c) It select the suitable plan by itself d) It help organizations recover quickly e) It select the suitable people to work in the team
IT 1105 Information Systems and Technology Answer How can Executive Support Systems support for Crisis Management? a) Strategic emergency plans can be put into place with the help of an ESS b) It create strategic emergency plan c) It select the suitable plan by itself d) It help organizations recover quickly e) It select the suitable people to work in the team
IT 1105 Information Systems and Technology Question Capabilities of Executive Support Systems a) Support for Defining an Overall Vision b) Support for Planning c) Support for Strategic Organizing and Staffing d) Support for organisational Control e) Support for Crisis Management
IT 1105 Information Systems and Technology Answer Capabilities of Executive Support Systems a) Support for Defining an Overall Vision b) Support for Planning c) Support for Strategic Organizing and Staffing d) Support for organisational Control e) Support for Crisis Management
IT 1105 Information Systems and Technology Summary Executive support system Executive Support Systems in Perspective The characteristics of an ESS Features of an EIS Capabilities of Executive Support Systems
Bachelor of Information Technology Information Systems & Technology IT 1105 05. Business Information Systems 5. 3 Decision Support Systems (DSS) Part - 4 Prabhajinie Jayabaalasundaram MBCS, MBA
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