Azure commerce experience in CSP Louise Ulrick Licensing

Azure commerce experience in CSP Louise Ulrick Licensing School November 2019

Agenda Part 1 Part 3 The Microsoft Customer Agreement Changes to price lists The Microsoft Partner Agreement Advantages of USD pricing Understanding the new Azure plan Changes to invoices Reservations Graduated Pricing Transitioning customers to the new commerce experience Part 2 Partner management of resources through AOBO Partner management of resources through RBAC Azure Lighthouse Understanding Partner Earned Credit Azure Cost Management

The agreements

Microsoft Customer Agreement A simplified purchase agreement that doesn’t expire and will provide consistent purchase terms for customers, regardless of the way they choose to buy A customer accepts the terms once and does not need to re-sign to buy through another purchasing channel The terms in the Product Terms and Online Services Terms documents continue to apply to individual product use rights https: //aka. ms/customeragreement November 2019

Microsoft Customer Agreement in CSP When is the Microsoft Customer Agreement available in CSP? October 1, 2019 Who MUST sign the Microsoft Customer Agreement? Customers purchasing the new Azure offer When do ALL customers HAVE to sign the Microsoft Customer Agreement? Who COULD sign the Microsoft Customer Agreement? • New customers buying other offers • • Existing customers buying other offers • • Any existing customer • January 31, 2020 No new Subscriptions may be added, or seat count changed, if it’s not signed by this time The Microsoft Cloud Agreement will be discontinued at this time November 2019

Confirming acceptance of the agreement October 2019 December 2019/January 2020 PHASE 1 Attestation Partner confirms that customer has accepted the terms of the Microsoft Customer Agreement • Through Partner Center interface • Through APIs November 2019

Microsoft Customer Agreement attestation November 2019

Confirming acceptance of the agreement October 2019 December 2019/January 2020 PHASE 1 Attestation Partner confirms that customer has accepted the terms of the Microsoft Customer Agreement • Through Partner Center interface • Through APIs PHASE 2 Send a Link Partner sends a link to the customer for them to accept the terms of the agreement in the Microsoft 365 Admin Center November 2019

Invitation to accept Microsoft Customer Agreement : Dec 2019 – Jan 2020 New customer Accept through Microsoft During new customer creation workflow, partner chooses the first option. John Doe johndoe@contoso. co 1234567890 Customer agreement Select one of the following options: * Learn more Customer will be asked to accept the Microsoft Customer Agreement in Microsoft 365 Admin Center. Customer has accepted the latest Microsoft Customer Agreement. Customer has accepted the latest Microsoft Cloud Agreement. Create Customer Next: Subscriptions Cancel August 2019

Confirming acceptance of the agreement October 2019 December 2019/January 2020 PHASE 1 Attestation Partner confirms that customer has accepted the terms of the Microsoft Customer Agreement • Through Partner Center interface • Through APIs PHASE 2 Send a Link Partner sends a link to the customer for them to accept the terms of the agreement in the Microsoft 365 Admin Center Lookup Partner will be able to see if the customer has already accepted the agreement with Microsoft August 2019

Microsoft Customer Agreement acceptance status: Dec 2019 – Jan 2020 Learn if your customer has already accepted the agreement through Microsoft Acceptance status Partners can review the acceptance status field to learn if a customer has already accepted the Microsoft Customer Agreement through Microsoft. Customers who have accepted the agreement through Microsoft do not need to resign in CSP. Microsoft Customer Agreement Microsoft Cloud Agreement Customer acceptance confirmed by partner: Customer acceptance through Microsoft: Not available Customer acceptance confirmed by partner: Not available Update 1/1/2019 Jane Doe janedoe@outlook. com 0123456789 August 2019

Confirming acceptance of the agreement October 2019 December 2019/January 2020 PHASE 1 Attestation Partner confirms that customer has accepted the terms of the Microsoft Customer Agreement • Through Partner Center interface • Through APIs PHASE 2 Send a Link Partner sends a link to the customer for them to accept the terms of the agreement in the Microsoft 365 Admin Center Lookup Partner will be able to see if the customer has already accepted the agreement with Microsoft Direct partners and Indirect Providers are responsible for confirming customer acceptance of the Microsoft Customer Agreement August 2019

Microsoft agreements in CSP Microsoft Partner Agreement in CSP • Signed by direct partners, indirect providers, indirect resellers • August 31, 2019: existing agreements expire • September 1, 2019: available for acceptance • January 31, 2020: deadline for acceptance Does a partner have to accept the new Microsoft Partner Agreement to transact the new Azure offer in CSP? NO! November 2019

Ten things to know about the Microsoft agreements in CSP 1. The Microsoft Customer Agreement is available in CSP from October 1, 2019 2. Only customers moving to the new Azure offer must be on the Microsoft Customer Agreement at this time 3. Any customer may now accept the terms of the Microsoft Customer Agreement 4. The Microsoft Cloud Agreement will be retired on January 31, 2020 5. Partners currently attest that the customer has accepted the terms of the Microsoft Customer Agreement 6. In 2020 partners will be able to send a link to a customer to accept the terms of the Microsoft Customer Agreement in the Microsoft 365 Admin Center 7. In 2020 partners will be able to look up to see if the customer has already accepted the terms of the Microsoft Customer Agreement with Microsoft 8. Direct Partners and Indirect Providers are responsible for confirming customer acceptance of the Microsoft Customer Agreement 9. The new Microsoft Partner Agreement is available for all partners to accept, and must be accepted by January 31, 2020 10. There is no relationship between the Microsoft Partner Agreement and transacting the new Azure offer November 2019

The Azure plan

Comparing the Azure offer experiences Original Azure offer New Azure offer Partner Center Transact “Microsoft Azure” offer Transact “Azure plan” offer Azure Subscription Rename, if required Repeat process to create additional Subscriptions Azure Management Portal Create additional Subscriptions Provision and manage resources November 2019

Understanding the Azure plan The Azure plan links a partner and customer, and groups Subscriptions together from a billing perspective Partner: We-R-Io. T Partner: VMs-R-Us Azure plan: + Subscription: VMs 1 Azure plan: + Subscription: Io. T Subscription: VMs 2 Customer: Wingtip Toys November 2019

Co-existence of Azure offers The original Azure offer will be available for one year from November 1, 2019 Both offers can’t be purchased in the same order for the same customer “Microsoft Azure” can be purchased for a customer even if they have accepted the terms of the Microsoft Customer Agreement “Azure plan” can’t be purchased if the customer has original Azure Subscriptions November 2019

Transitioning customers

Transitioning an existing customer between offers Customers with Subscriptions under the original Azure offer can be easily transitioned to the new Azure offer • Customer must have accepted the Microsoft Customer Agreement • • No customer action required Initiated in Partner Center Completed in the Azure Management Portal Original levels of partner access are maintained November 2019

Starting the transition November 2019

Viewing the transition result November 2019

Managing resources November 2019

Ten things to know about the Azure plan 1. The Azure plan is the new Azure offer, available from November 1, 2019, and the original Azure offer will also be available for one year from that date 2. An Azure plan groups Azure Subscriptions together, and links a customer and partner from a billing perspective 3. If a customer works with multiple partners, they will have multiple Azure plans: 1 per partner 4. The Azure plan can’t be transacted for a customer until they have accepted the terms of the Microsoft Customer Agreement 5. The Azure plan can’t be transacted for a customer if they have the original Azure offer, they must be transitioned to the Azure plan 6. A customer can’t be transitioned to the Azure plan until they have accepted the terms of the Microsoft Customer Agreement 7. Transitions to the Azure plan are managed by the partner with no customer action required 8. Original levels of access are maintained after the transition 9. The transition action is irreversible 10. Azure Subscriptions are managed in the Azure Management Portal when the customer is on the Azure plan November 2019

Azure commerce experience in CSP Louise Ulrick Licensing School November 2019