Automatic Updates Automatic Updates The bottom left hand

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Automatic Updates

Automatic Updates

Automatic Updates • The bottom left hand corner should say “checking for updates” every

Automatic Updates • The bottom left hand corner should say “checking for updates” every time you sign in

Automatic Updates • If the bottom left hand corner says there is an error,

Automatic Updates • If the bottom left hand corner says there is an error, please contact your Tra. CS administrator.

Automatic Updates • When there are updates, you will be prompted upon opening the

Automatic Updates • When there are updates, you will be prompted upon opening the Tra. CS 10 icon • If you say yes, updates will download and then install • If you say no, you will not be allowed to sign into Tra. CS • If your internet connection is poor, you can say no, find a better connection, and then say yes

Automatic Updates • Sometimes with Windows 7 computers, the little update icon appears in

Automatic Updates • Sometimes with Windows 7 computers, the little update icon appears in the task bar, so click on it to bring it up

System Administrators

System Administrators

3 Kinds of Updates • Baseline Updates • Forms Pack Updates • Location Specific

3 Kinds of Updates • Baseline Updates • Forms Pack Updates • Location Specific Updates

Baseline Updates • • The software is made in Pennsylvania and we just build

Baseline Updates • • The software is made in Pennsylvania and we just build the forms in Florida The baseline version is shown in the picture Help/About Tra. CS shows this The master computer must download, install, and approve updates before clients at your agency can receive them

Forms Pack Updates • The forms are built in Florida • The forms pack

Forms Pack Updates • The forms are built in Florida • The forms pack version is shown in the picture • The master computer must download, install, and approve updates before clients at your agency can receive them

Location Specific Updates • Certain files will be specific to your agency and no

Location Specific Updates • Certain files will be specific to your agency and no other • • • Available Forms (which forms your users can see) Import/Export related files (e. Crash, e. Citation, RMS exports) Settings (Active Directory trigger) e. Crash/e. Citation FTP & email notification information Tra. CS Diagram (custom palettes of intersections) Database Connection information • These updates DO NOT require the master computer approve before clients can download • When Active Directory is turned on through location updates, every time there is a location update released, the admin must turn Active Directory OFF on the server by modifying the Settings. ini Login. Type=Tra. CS • Example: • ; Login. Types Tra. CS, Windows, Active. Directory, MACH • Login. Type=Tra. CS

Master Computer • The master computer MUST be the designated server that handles exports

Master Computer • The master computer MUST be the designated server that handles exports to the state, clerk, and/or RMS • Tra. CS has a list of all agencies on our server

Master Computer • The Master Computer is designated by a Check Box on the

Master Computer • The Master Computer is designated by a Check Box on the Tra. CS side • Updates are hosted on the Tra. CS Auto. Update server, NOT your agency’s server

Master Computer • Until the master computer shows “white” (meaning up-to-date), clients at the

Master Computer • Until the master computer shows “white” (meaning up-to-date), clients at the agency cannot receive Baseline and Forms Pack updates; however, they can still receive Location Specific Updates

Installing Clients The install package can be found on the Agency Download page of

Installing Clients The install package can be found on the Agency Download page of the website The install package is generic and the same for all agencies across the state Your serial number is tied to your agency on the Tra. CS Auto. Update server Upon launching Tra. CS for the first time, you will be prompted to download required updates • These are your agencies specific location files • Since location updates are only distributed once per computer name (unless a change is made to location updates by Tra. CS Florida), if you reinstall or reimage a machine, you must submit a ticket to Tra. CS Florida and request that the computer name be “wiped off” the Auto. Update server so our server “thinks” your computer still needs the updates • • • This is a bug that has been fixed in the 10. 05. XX series, but we are not ready to deploy this baseline version of Tra. CS yet

Automatic Updates • Tra. CS Administrators can follow this link to troubleshoot why updates

Automatic Updates • Tra. CS Administrators can follow this link to troubleshoot why updates are not working • http: //www. tracsflorida. org/wiki/index. php? title=How_Tra. CS_Updates_Work • If assistance is still needed, submit a ticket in the Tra. CS Florida Issue Tracker at www. tracsflorida. org