Automate the IT Asset Management Solution Automated tools

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Automate the IT Asset Management Solution Automated tools mean you won’t have to manage

Automate the IT Asset Management Solution Automated tools mean you won’t have to manage your Assets off! Info-Tech Research Group 1

Introduction IT Asset Management (ITAM) can be a lot of work, but can be

Introduction IT Asset Management (ITAM) can be a lot of work, but can be done with less effort and better results if using automated tools over a manual process. This Research Is Designed For: This Research Will Help You: üIT Managers. üIT Directors üIT Asset Managers. üArticulate the benefits of creating an ITAM Who are: üPrepare an RFP and have a script ready for üIntroducing an ITAM practice into their organization. üLooking to mature an ITAM practice through process and automating it. üCreate a shortlist of ITAM vendors and select the best for the enterprise. vendor demos. üEstablish architectural and policy requirements to successfully implement an ITAM tool. the use of automated tools. We realized tangible savings on things like licenses, but we also experienced intangible benefits, such as time saved on managing assets. ~ Aloysius Niranjan, HCL Enterprise ~ Info-Tech Research Group 2

Executive Summary • For any organization with more than 250 managed devices, IT Asset

Executive Summary • For any organization with more than 250 managed devices, IT Asset Management (ITAM) can be a massive headache. Where assets are managed manually through the use of spreadsheets, information can quickly become out-of-date and the effort to keep it accurate can be enormous, especially in geographically dispersed organizations. And often the expense and effort of an audit is wasted as the information does not get used beyond the initial purpose of the audit. • To truly benefit from an Asset Management practice, an organization must consider automation. • When we talk about 30% savings on software, 15% savings on hardware and 20% efficiencies, these savings are all as a result of automated solutions combined with process improvements. • In a recent Info-Tech survey, only 9% of respondents have a fully automated tool in place, with 30% stating they have an ITAM tool in place that requires some manual analysis. This speaks to the difficulty in finding a tool that is all encompassing, recognizing that complexity of the environment will affect the complexity of the tool requirements. • It is important to find the balance between requirements for full automation and 100% accuracy with the cost of achieving these states. In reality, 95% automation with 90% accuracy may be good enough. Choose features that will provide the maximum coverage for a reasonable price, and ensure that integration of ITAM tools is appropriate for the benefits it will provide. Info-Tech Research Group 3

Make the case for ITAM Automation What’s in this Section: Sections: • • •

Make the case for ITAM Automation What’s in this Section: Sections: • • • Assess your readiness to automate ITAM. Make the case for ITAM Automation Understand the benefits of ITAM automation. Determine the needs best suited to your environment Understand the factors to success. Build a business case for automation. Choose your vendor Start implementation Identify cautions and limitations of ITAM tools. Info-Tech Research Group 4

Use automated ITAM tools to increase the maturity of your hardware & software asset

Use automated ITAM tools to increase the maturity of your hardware & software asset management practices Automated IT Asset Management (ITAM) is only as good as the processes surrounding it. If your processes aren’t yet in place, start with strategy and processes outlined in the solution sets below. Develop a Comprehensive Hardware Asset Management Strategy teaches you: Manage Software Assets Efficiently provides you with: üBenefits of managing your hardware assets üHow to implement an Asset Lifecycle Management process üHow to manage equipment from procurement to disposal üA guide to save money and create efficiencies. üTemplates to implement a corporate SAM policy. üTips on managing and minimizing audits. Info-Tech Research Group 5

Organizations that have take the time to implement a fully automated tool, find the

Organizations that have take the time to implement a fully automated tool, find the most success with ITAM Successful ITAM practice will: Success vs. ITAM Tool Status 90 • Accurately and efficiently track software usage to harvest and redeploy software licenses, thereby reducing licensing costs. • Locate hardware and software, and accurately track costs. • Proactively assess and reconcile leases and contract renewals with accurate data, eliminating rushed decisions, overpayments and penalties from missed deadlines. • Respond to equipment and software requests efficiently and effectively. Overall Asset Management Success • Quickly and effectively reconcile all software licenses to installed inventory, with little manual analysis required. 80 70 60 50 40 30 20 10 0 Source: Info-Tech Research Group, N = 124 Fully automated ITAM tool in Planning stages ITAM tool in place that of ITAM place requires manual implementation analysis No plans to implement an ITAM tool Info-Tech Research Group 6

Automate ITAM to increase savings, mitigate risks, and create efficiencies Automated tools can offer

Automate ITAM to increase savings, mitigate risks, and create efficiencies Automated tools can offer up to 30% savings on software, 15% on hardware, and up to 20% in efficiencies through integration with the helpdesk. Savings Risk mitigation Efficiencies • Automation can lead to up to 30% savings • The potential risks associated with data • Automated discovery can reduce in software through license harvesting and redeployment and 15% savings in hardware through redeployment and reduction of lost hardware assets. • Avoid paying penalties from late contract renewals, late or missed lease returns. • Use notification features for expiry and renewal information to manage warranties and cost justify all maintenance and support contracts. loss are estimated to be $50, 000 to $185, 000 per computer depending on the data and whether it is considered high or low risk. • Lower the risk of audit by regularly monitoring software compliance. Changes to license status will be reported immediately and will enable action to be taken to regain compliance. • Keep software compliant to put you in a stronger negotiating position with vendors. the inventory time and increase accuracy exponentially over a manual process. • Link assets directly to the service desk for managing tickets, creating workflows, automation of tasks and reporting. • Access asset configuration data for troubleshooting without having to visit the workstation is a huge timesaver for helpdesk staff. Info-Tech Research Group 7

Determine the ROI of implementing automated ITAM tools to make the case for investment

Determine the ROI of implementing automated ITAM tools to make the case for investment within your environment Calculate costs & risks of the current solution against the costs & value of an ITAM solution. If equipment theft/loss is a major problem or if equipment is highly mobile, calculate the costs & benefits of integrating RFID with your solution. Use the Info-Tech ROI Calculator to: • Document initial and ongoing costs associated with automating an ITAM system. • Calculate the ROI to determine how quickly ITAM automation will benefit your organization. Use the Info-Tech RFID ROI Calculator to: • Document the costs of adding RFID to your automated ITAM system. • Calculate the ROI of adding RFID to your ITAM system. • Start your business case to add RFID. It's a ROI type item. Tracking our assets on spreadsheets used to work but it isn't scaling with our organization. . . now we either invest in systems or improving spreadsheets. ~ Survey respondent ~ Info-Tech Research Group 8

Use Info-Tech’s project charter template to plan your ITAM solution implementation ROI depends more

Use Info-Tech’s project charter template to plan your ITAM solution implementation ROI depends more on implementation strategy than upfront cost. Without proper implementation, even a free ITAM product can result in poor ROI. In combination with the ROI calculators, use the ITAM Project Charter Template to: • Build a business case to implement an ITAM practice. • Understand plan each phase of the project to ensure resources are properly allocated. • Be ready to launch project upon approval. Info-Tech’s team of experienced ITAM consultants can provide assistance with all aspects of your project, from tool selection to license discovery to data and license analysis. Info-Tech Research Group 9

Info-Tech Research Group Helps IT Professionals To: ü ü ü Quickly get up to

Info-Tech Research Group Helps IT Professionals To: ü ü ü Quickly get up to speed with new technologies ü Manage business expectations ü Justify IT spending and prove the value of IT ü Train IT staff and effectively manage an IT department Make the right technology purchasing decisions – fast Deliver critical IT projects, on time and within budget Sign up for free trial membership to get practical solutions for your IT challenges • “Info-Tech helps me to be proactive instead of reactive – a cardinal rule in a stable and leading edge IT environment. - ARCS Commercial Mortgage Co. , LP Toll Free: 1 -888 -670 -8889 www. infotech. com Info-Tech Research Group 10