Audience Understanding Readers in Technical Communication Readers of
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Audience Understanding Readers in Technical Communication
Readers of technical documents are dynamic. Readers construct meaning. Readers’ responses are shaped by the situation. Readers react moment by moment. Readers are “raiders” for information.
Readers construct meaning. • Reading is a constructive process, not a receptive one • Readers bring their prior knowledge and experiences to every text they encounter • Different readers might interpret the same text differently
Readers’ responses are shaped by the situation. • The context in which readers use a document will shape their responses • Their purpose for reading • Their perception of the writer • Their personal stake in the subject • Their past relations with the writer • The physical context in which they read
Readers react moment by moment • Readers respond to texts as they read • Their reactions to one part of a document will impact their reactions to subsequent parts
Readers are “raiders” for information • Readers often do not read technical documents from start to finish • Readers seek specific information from documents • Highly usable documents will make information easy to locate
Create a profile of readers for your technical documents. Who are they? What do they need? Readers When will they be reading? Where will they be reading? Why will they be reading? How will they be reading?
There are several levels of readers. Tertiary Secondary Primary Writer Gatekeepers
Consider using a table to profile your various readers. READERS Primary Secondary Tertiary Gatekeepers Needs Values Attitudes
Profile the levels of readers for your 314 textbook. Primary (action takers) Secondary (advisors) Tertiary (evaluators) Gatekeepers (supervisors)
Activity Working with your group, create a detailed profile of readers for the text assigned to you. Identify the various levels of audience for your assigned text and describe readers’ needs, values, and attitudes. READERS Primary Secondary Tertiary Gatekeepers Needs Values Attitudes
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