ATS EVALUATION PROGRAMMES ATS EVALUATION PROGRAM AUTHORITY Vice

ATS EVALUATION PROGRAMMES

ATS EVALUATION PROGRAM AUTHORITY • Vice President of Operations. • Director Air Traffic Services.

ATS EVALUATION PROGRAM PURPOSE and SCOPE • To ensure that the provision of service is maintained at the highest standard. • To ensure that all ATS units and personnel apply policies, standards, rules and separation minima in an approved manner.

ATS EVALUATION PROGRAM PURPOSE and SCOPE • Assessing service provided • Ensuring operating procedures conform to National Standards. • Reviewing all agreements • Informing Manager of potentially unsafe procedures. • Detecting problem areas, identifying deficiencies.

ATS EVALUATION PROGRAM PURPOSE and SCOPE • • Examining personnel utilization and workload. Assessing and reporting on equipment issues. Reviewing training programs. Ensuring operational personnel are in compliance with CARs (controller proficiency). • Document deficiencies.

ATS EVALUATION PROGRAM ATS Units • • 7 Area Control Centres 78 Flight Service Stations 1 Terminal Control Unit 43 Control Towers

ACC’s / CCR 7 TCU / UCT 1 Towers / Tours 43 FSS / SIV 78 Inuvik Norman Wells Whitehorse Iqaluit Baker Lake Yellowknife Fort Simpson Rankin Inlet Hay River Fort Nelson Kuujjuaq High Level Fort Smith Prince Rupert Fort St. John Terrace Smithers Dawson Creek Prince George Port Hardy Fort Mc. Murray Peace River Villeneuve Red Deer Kamloops Gander Edmonton Whitecourt Williams Lake Campbell River St. Anthony Churchill Grande Prairie Kuujjuarapik La Ronge Edmonton City Centre Lloydminster St. John’s Wabush Deer Lake Thompson Sept-Iles La Grande Rivière Prince Albert Nanaimo Victoria Gaspé Iles-de-la-Madeleine Calgary Penticton Springbank Lethbridge k oo br an Cr r ga le st Medicine Hat Sydney Mont-Joli Saskatoon Charlo Ca Vancouver Harbour Langley Pitt Meadows Boundary Bay Abbotsford Kelowna Roberval Winnipeg St. Andrews Regina Brandon Kenora Sioux Lookout Thunder Bay Val D’Or Québec Mirabel Gatineau Sudbury Sault Ste-Marie St-Honoré Rouyn Timmins North Bay Ottawa Kingston London Windsor Charlottetown Moncton Fredericton St-Hubert St-Jean Dorval Montréal Toronto City Centre Buttonville Hamilton St. Catharines Oshawa Waterloo Saint John Halifax Yarmouth 7

ATS EVALUATION PROGRAM Cycle Routine Evaluations • Every Two Calendar Years for Area Control Centres and High Density Control Towers • Every Three Calendar Years for Other Units

ATS EVALUATION PROGRAM Interim Evaluations • When Required as a Follow-up to a Routine Review • Follow-up of a Transport Canada Audit.

ATS EVALUATION PROGRAM Special Evaluations • As Required to Examine Perceived or Actual Problem Areas • When, through the daily monitoring of the ATS System, circumstances indicate that a review is required in a particular area.

ATS EVALUATION PROGRAM Report • Check list style of report. • Report ensures standardization of evaluation. • Provides a complete record of what was checked during the evaluation.

ATS EVALUATION PROGRAM • The reports contain 5 accountabilities. – – – Safety and Quality Customer Service Management of Human Resources Management of Financial Resources Management of Physical Resources

Unit Evaluations Follow-up • Unit Manager is responsible for follow-up to correct identified Deficiencies. • Critical deficiencies must be corrected immediately • Response if required within 60 days for others

Transport Canada • Conduct Audits of all ATS Units • Conduct Inspections • Rated against regulated areas specified in CARs