Assessment Process The Assessment Process must be documented

Assessment Process ð The Assessment Process must be documented - assessment plan, - method, - self-assessment procedure ð …. and in accordance with the requirements as defined in Part 3. ð SPICE provides a reference guide on how to conduct an assessment (see Part 4) ð Assessment must meet assessment purpose WM-001 - Software Process & Quality Assessment Prep - slide# 1 1

Assessment Stages Do Reviewing the assessment input Plan Preparing for assessment Act Validating the Validating Check rating sample Reviewing the assessment input WM-001 - Software Process & Quality Presenting assessment Do outputs Aligned to Determining ratings Assessment Prep - slide# 2 Act 2

Assessment Inputs ð Identify: assessment sponsor. ð Purpose ð Scope: org. unit, processes, highest capability level ð Constraints ð Identity of qualified assessor(s) ð Other specific responsibilities ð Identify additional info to be collected WM-001 - Software Process & Quality Assessment Prep - slide# 3 3

Assessment Scope • • Which organizational unit? Processes to be included? What projects to consider? Highest capability level to consider? • Depth of assessment? • Capability determination or process improvement? Project P Project B selected processes WM-001 - Software Process & Quality Assessment Prep - slide# 4 4

Assessment Team • Size can vary depending on the extent of the assessment-its scope. • Should be at least 2 members. • Process improvement => bigger team. • Assessment team leader & coordinator appointed first. • One member may be from the company -- depends on assessment purpose. • All team members should be trained in the SPICE process. WM-001 - Software Process & Quality Assessment Prep - slide# 5 Leader Coordinator Qualified Assessor 5

Preparing the Assessment Team & Brief the team on: - Purpose - Scope - Constraints - Approach - Schedule - Responsibilities WM-001 - Software Process & Quality ðAssessment Team must know: - parts of SPICE model within the scope - the rating scheme - concept of achievement Assessment Prep - slide# 6 6

Scheduling the Assessment è Confirm assessment scope with customer è Identify assessment activities (inspections, interviews, opening & closing meetings) è Establish a schedule è Determine customer staff roles è Give schedule to customer early (>2 wks) è Confirm staff & documents are available WM-001 - Software Process & Quality Assessment Prep - slide# 7 7

Sample Schedule WM-001 - Software Process & Quality Assessment Prep - slide# 8 8

Assessment Plan ü Assessment inputs ü ü ü ü Roles & responsibilities Identified risks, mitigating circumstances Costs, resources, schedule Controls & checkpoints Interfaces - Assessment team & customer Expected output, deliverables Logistic details WM-001 - Software Process & Quality Assessment Prep - slide# 9 9

Opening Meeting º Arranged by coordinator in collaboration with Lead Assessor º Meeting Chaired by Lead Assessor º Opening Meeting reviews - purpose, scope, constraints of Assessment - conduct of the assessment - benefits of the assessment and its results - confidentiality and ownership - final schedule & logistics WM-001 - Software Process & Quality Assessment Prep - slide# 10 10

Gathering Supporting Documents & Records $ Can be a big problem … - records may be scattered (different sites) - time to reproduce (if necessary) - permission to view them may be needed $ Identify what is needed early and let the customer know (in writing) $ Keep following up - don’t assume they will be immediately available WM-001 - Software Process & Quality Assessment Prep - slide# 11 11