ASSERTIVE COMMUNITY TREATMENT WEBINAR WEEK 2 CONDUCTING STAFF

ASSERTIVE COMMUNITY TREATMENT WEBINAR WEEK 2: CONDUCTING STAFF MEETINGS AND MEETING TOOLS

TODAY WE WILL COVER… Daily Team Meetings Purpose and Format Monthly Team Meetings ACT Meeting Tools

BUT FIRST… How does your agency (or past agencies) currently perform staffing? Systematically go through entire caseload? Focus on challenging cases brought up by clinicians? Any other method? What have you found to be the most productive format for staffings, and why? How long do your staffings typically last?

ON A PERSONAL LEVEL, HOW DO YOU FEEL ABOUT MEETINGS?

THE DAILY TEAM MEETING: BASIC COMPONENTS Format Pace Gathering of service providers from multiple disciplines to share information Team Leader keeps the pace by focusing on the roster and the 24 -hour cycle

• Vitally important to the ACT process. Assures open communication between all team members. THE DAILY TEAM MEETING • Resist the temptation to cancel the Daily Team Meeting • The ACT Team Leader facilitates the meeting. • Client Review = Consumers announced one at a time, allowing time for team members to report any contact since the last team meeting, and to update the team on the individual’s status. • Planning for the day = Client Weekly Schedule Cards & Daily Staff Schedule

MAKE PRODUCTIV E USE OF THE TIME • If a consumer deserves a more in-depth discussion than usual, that might require a special staff meeting for that case • Keep focused on most recent contact with the consumer, current condition of the consumer, and next contact with the consumer • For a skilled ACT Team: 100 consumers = 45 minutes

TEEM MEETING EXAMPLE

THE MONTHLY TEAM MEETING Administrative issues ACT Fidelity

ACT FIDELITY Process Measures Outcome Measures an objective, structured way to determine whether you are delivering the services in the way that research has shown will result in desired outcomes capture the program’s results More on this in Modules 6 & 7

MEETING TOOLS Cardex Client information Treatment & Recovery Goals Client’s Weekly Schedule (developed from their Tx Plan) Medication List Client Roster Daily Staff Schedule Team Meeting Summary Assertive Engagement Protocol List of Client Activities

DAILY TEAM MEETING: RECORD KEEPING DAILY COMMUNICATIONS LOG / CARDEX

CLIENT INFORMATION

TREATMENT & RECOVERY GOALS

CLIENT WEEKLY SCHEDULE

MEDICATION LIST

CLIENT ROSTER

DAILY STAFF SCHEDULE

TEAM MEETING SUMMARY

ASSERTIVE ENGAGEMENT PROTOCOL

LIST OF CLIENT ACTIVITIES • Clients & Employment • Schedule for injectable medications

LIST OF CLIENT ACTIVITIES • Crisis Services • Housing Services

LIST OF CLIENT ACTIVITIES CONTINUED • …and any other lists that the team finds relevant and helpful to their work with clients in ACT Services.