Ascom Mobile Services Reminder Assistance Requests Group Communicator
Ascom Mobile Services Reminder, Assistance Requests & Group Communicator ASCOM MOBILE SERVICES | JULY 2017 | © 2017 ASCOM 1
Reminder Handset Services Menu Maximum of 10 total services can be initiated per Ascom handset Reminder Service Naming Preconfigured: reminder, pain assessment or customizable Pre-set & Configurable Reminder Timeout Manual confirmation, snooze interval Reminder Configuration Beep code, intensity, priority level, color ASCOM MOBILE SERVICES | JULY 2017 | © 2017 ASCOM 2
Reminder Message Flow The Reminder Service enables handset users to create reminders that wait a specific number of minutes (entered by user) before sending a reminder message to the handset. 1: 55 pm Services 123 2 Pain 6 7 8 Assessment #15 Rotate Patient Lookup Reminders Room General Reminder Time ER Conference PEDS Conference Send Select Clear More 15 Back 1: 55 pm 2: 10 pm 1: 55 pm April 18 2012 2: 10 pm REMINDER: Rotate 1 minute Patient Room #2678 2 minutes 5 minutes 10 minutes 15 minutes Accept More Select DECT Wi. Fi Local Network Mobile Services Gateway Snooze ASCOM MOBILE SERVICES | JULY 2017 | © 2017 ASCOM 3
Assistance Request Service Handset Services Menu Maximum of 10 total services can be initiated per Ascom handset Assistance Request Service Naming 3: 00 pm Services Lift Help Bariatric Lift Help Need Assistance Pain Meds Cancel PEDS Conference Select More 1 DECT Local Network Back Vo. Wi. Fi Assistance req, lift help, etc… Pre-configured number of “accepts” based on type of assistance required 5 2 4 1, 2, … 100 Mobile Services Gateway Reminder Configuration Beep code, intensity, priority level, color 3 Group A ASCOM MOBILE SERVICES | JULY 2017 | © 2017 ASCOM Group B Type Group Lift Help Group A Assistance Request Group B 4
Assistance Request Message Flow Originator 3: 00 pm Services April 18 2012 3: 00 pm Lift Help 2678 Bariatric Lift Help Need Assistance Room Pain Meds Cancel PEDS Conference Send Select Clear More #1 DECT Wi. Fi Back 3: 00 pm April 18 2012 3: 00 pm Assist Request Lift Help Room #2678’ has been accepted by 12 handset: handsets: 3205 3223 Local Network Mobile Services Gateway #3 3: 00 pm April 18 2012 3: 00 pm Team A Lift Help Room #2678 Team B 3: 00 pm April 18 2012 3: 00 pm Lift Help Room #2678 Close #2 Accept Busy 3: 00 pm 1: 35 pm April 18 2012 3: 00 pm 04/18/2012 Lift Help Room #2678 WHSC Recipients Accept 3206 Linda Ewans Busy Accept Menu Service ASCOM MOBILE SERVICES | JULY 2017 | © 2017 ASCOM Team C Busy LH 5
Group Communicator Service Conference Bridge Handset Services Menu Maximum of 10 total services can be initiated per Ascom handset Conference Bridge Capability • Requires optional Ascom IP 6010 Voice Gateway or Alternative Conference Bridge 5: 10 pm Services ADULT Conferenc ER Conference OB Conference PEDS Conference STORK Conference Lift Help Select More 6 1 DECT Back Vo. Wi. Fi 5 2 • 60 simultaneous users per Ascom IP 6010 • 60 concurrent users per Ascom IP 6010 with SIP configuration 4 Mobile Services Gateway • 46 concurrent users per Ascom IP 6010 with 2 x T 1 configuration 3 Team E ASCOM MOBILE SERVICES | JULY 2017 | © 2017 ASCOM Local Network Team F Type Group Adult Conf Team E ER Conf Team F 6
Group Communicator Message Flow 5: 10 pm April 18 2012 5: 10 pm ER Conference. April 18 2012 5: 10 pm Request ER Conference Request Originator 5: 10 pm Services ADULT Conferenc ER Conference OB Conference PEDS Conference STORK Conference Lift Help Select More #1 Team F Team H Reject Accept #2 Reject Accept DECT Back Wi. Fi 5: 10 pm April 18 2012 5: 10 pm Local Network #3 ER Conference Request Mobile Services Gateway #2 Call Delete Team E Close ASCOM MOBILE SERVICES | JULY 2017 | © 2017 ASCOM Type Group Adult Conf Team E ER Conf Team F OB Conf Team G Peds Conf Team H Stork Conf Team H Team F Conference Bridge 7
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