AS 9100 Presentation To the Greater Phoenix Chapter

AS 9100 Presentation To the Greater Phoenix Chapter of ASQ January 10, 2013

AS 9100 �Widely adopted and standardized quality management system for the aviation, space and defense industry. �Released in October, 1999 �AS 9100 replaces the earlier AS 9000 and fully incorporates the entirety of the current version of ISO 9000, while adding additional requirements relating to quality and safety. �Major aerospace manufacturers and suppliers worldwide require compliance and/or registration to AS 9100 as a condition of doing business with them.

AS 9100 History Patchwork of Standards AS 9000 AS 9100: C • ISO 9000 • Corporation Specific Requirements • Single, unified quality standard • Linked to ISO 9000 • Industry specific additions • Expanded to include Aviation, Space and Defense

AS 9100 Quality Management System 5 Effective Management Review Process to ensure that the Leadership Team is assessing the health of the organization and the QMS within the organization. • Measurement and Analysis • Customer Satisfaction • Resource Management • Continual Improvement Effective Corrective Action Process • Corrective Action • Preventive Action • Continual Improvement 4 3 Robust process for conducting internal audits to ensure that quality systems are compliant and effective. • Measurement and Analysis • Managing the Quality System 1 Solid process for identification and flow down of customer requirements • Contract Review • Customer Focus • Customer Satisfaction 2 Solid process controls for design, manufacturing, inspection & test. • Product Realization

AS 9100/AS 9101 Changes AS 9100 Quality Management System Requirements Change • 6 Additions • 3 new terms • Risk / Special requirements / Critical Items • 3 New Requirements • Customer satisfaction / Project Management / Risk Management • 8 Revisions • 3 Deletions AS 9101 Quality Management System - Audit Requirements Change • Eliminates the Clause-based Checklist • Replaced with: • Objective Evidence Record • Process Effectiveness Assessment Report • QMS Process Matrix Report • Drives “process approach” to audits • Drives greater emphasis on evaluation of process effectiveness Recent Changes on the “surface”…

One of the significant changes with AS 9100 C Risk Management Process for Product Realization, as defined by IAQG…

Changes associated with AS 9101 D Primary impact to Certification Bodies …. . Organizations should expect to see notable change in CB audit methodology. “Process Approach” to audits: • Key Questions: • What are the Key and support processes? • What are the requirements of these processes? (Inputs) • What is to be delivered? (Output) • With what? (Materials, Equipment & Resources) • With whom? (Training, knowledge, skills) • How many/how much? (monitor & measurement) • How? (Instructions, procedures, methods) Elimination of the Clause-based Checklist • Assessing the processes identified and cross referencing to the QMS requirements Greater emphasis on evaluation of process effectiveness • Assess conformance and effectiveness. Link process and results as they drive customer satisfaction and added value. . JAH

How AS 9100 and AS 9101 fit into the Big Picture - From IAQG e. Newsletter April 2012

How AS 9100 and AS 9101 fit into the Big Picture -04 01 sed a e l Re 2201 d re P e lann 13 l. 20 13 ed nn Pla 20 rel. Released 2009 -01 Released 2012 -04 Released 2010 -03 Released 2009 -06 - From IAQG e. Newsletter April 2012

IAQG – Supply Chain Management Handbook Available to Aerospace Companies via OASIS (Online Aerospace Supplier Information System). Intended to provide good practices for compliance to the AS 9100 series of standards. It continues to develop, but can be a good resource to see how other companies address these portions of the Supply Chain. Continuously improve On Time, On Quality Delivery throughout the entire value stream

Questions?