ARGENT Product Presentation ARGENT SOFTWARE Argent Company Overview

ARGENT Product Presentation ARGENT SOFTWARE

Argent – Company Overview • Argent Software is one of the world's leading systems management software companies. • Argent's primary product lines include monitoring and alerting, data consolidation, batch job scheduling, and web site analysis solutions. • Argent was founded in 1991, is privately held, and has no venture money. • Argent has over 200 employees in 13 offices and facilities worldwide. ARGENT SOFTWARE

World Wide Offices Canada EMEA • Toronto • London USA • California China • Illinois • Hong Kong • New York Australia • Texas • Melbourne • New Hampshire • Connecticut • North Carolina • Washington DC Mexico India • Mexico City • Trivandrum ARGENT SOFTWARE

Technical Services Argent Support • Telephone Support is available 24/7/365 days a year. • A qualified Argent Engineer can assist you with implementation, training and consulting services. • Field engineers are readily available for onsite visits simply arranged for your convenience. • Attend training at Argent University in our Connecticut HQ. • Regional Users Conferences, Worldwide. • Argent Newsgroups - Online forum at www. Argent. com Argent Engineers and Technicians • All are Argent Certified Professionals • Microsoft Certified Professionals • Consultants are Microsoft Certified Systems Engineers ARGENT SOFTWARE

Argent Extended Technology A Family of Integrated Products… • Specialized Monitors For All Servers, Applications and Devices • All Sending Alerts To The Argent Console Argent SNMP Monitor Argent Guardian Argent Exchange Monitor Argent WMI Monitor Argent Console Argent SQL Monitor Customer Applications ARGENT SOFTWARE

An Open System Your Application Can Be Interfaced To The Argent Console • COM Object Interface ASP-based Internet Applications Can Generate Alerts VB & C++ Windows Applications Can Generate Alerts • XML Interface Any Application That Can Write a Text File Can Generate Alerts Your Web Site Your Windows Application Argent Console Your Legacy Application ARGENT SOFTWARE

Unique Flexibility Agent Optional Architecture You choose which servers to have local agents and which servers to monitor remotely. Install Monitoring Agents On Every Server. - or Install Agents On Just Some Of Your Servers. Monitor The Rest Remotely. - or Install Monitoring Software On Just One Server. Monitor Everything Else Remotely. Protected by U. S. Patent # 6, 483, 813 ARGENT SOFTWARE

Argent Extended Technology Argent Console ® • Displays events from All Argent products. • Open technology displays events from in-house and third-party solutions. • 14 Alerts ranging from: • SMS • Network Message Alerts • Pager • Email And corrective action alerts such as: • Service Alerts • System Command Alerts • Reboot Alerts • SQL Alerts • Full support for third-party products such as Remedy. • Graphical event and health display with Enterprise Application View and Super. Maps. ARGENT SOFTWARE

Argent Extended Technology Argent Guardian ® • Complete monitoring of ALL platforms • Windows • All UNIX • All SNMP-Compliant Devices. • The world’s most scalable monitoring and alerting solution for enterprises with 10 to 10, 000 servers. • Unique ability to monitor your servers with or without installing agents. ARGENT SOFTWARE

Argent Extended Technology Argent Data Consolidator ® • Robust and scalable consolidation of all data. • Management’s answer for Sarbanes-Oxley and HIPAA requirements. • Consolidates 200 x events: • Windows 200 x Event Logs • Unix ASCII Logs • Novell Logs • E-Mail Systems • Third-Party and In-House Systems • Custom Applications ARGENT SOFTWARE

Argent Extended Technology Argent Predictor ® • Extensive set of pre-defined and customizable reports. • Reports viewed by either a Windows GUI or web browser. • Reports can be automatically generated and distributed. • Custom reports can be created using Crystal Reports or VB OCX controls. ARGENT SOFTWARE

Additional Product Range Argent Defender ® • Sophisticated stress testing and analysis product. • Allows users to test web sites and intranet applications completely. • Performance reports automatically emailed when and where necessary. • Stay updated with application content verification checks. • Mimic human users using Unique Personality Profiles for realistic testing. ARGENT SOFTWARE

Additional Product Range Argent Job Scheduler ® • Sophisticated batch job scheduling system for Windows NT/2000, Solaris, HP-UX, AIX, i. Series and Linux. • Providing mainframe capabilities on today’s client-server architecture. • Installation takes under 60 seconds, and no reboot is required. • Prevent unauthorized access; submit jobs securely within restrictions given to each individual user. • Complete File and ODBC Dependency support. ARGENT SOFTWARE

Our Strategy Support all platforms • Windows NT • HP-UX • TRU 64 • Windows 200 x • AIX • Novell • Solaris • Linux • i. Series Supports in-depth monitoring • Services • Event Log Rules • Processes • IIS, Exchange and SQL Server • Performance Objects • Oracle • Daemons ARGENT SOFTWARE

Future Proof Technology Microsoft • Windows 2000 evolution, . Net, 2003, etc • Back Office Applications, SQL, IIS, Exchange etc Active Directory • Full Support, No additional modules required Customer Specific Requirements • Rule Sets • Reporting Help Desk Integration • Full Support for standard interfaces • SNMP, E-Mail, Telnet, Flat Text Files ARGENT SOFTWARE

Government Over 1, 300 customers worldwide ARGENT SOFTWARE

Finance & Insurance Over 1, 300 customers worldwide ARGENT SOFTWARE

Manufacturing Over 1, 300 customers worldwide ARGENT SOFTWARE

Medical, Technical, & Utilities Over 1, 300 customers worldwide ARGENT SOFTWARE

www. Argent. com ARGENT SOFTWARE