Arc Best Mexico Solutions January 15 2022 WHO

Arc. Best Mexico Solutions ® January 15, 2022

WHO ARE WE? A LEADING LOGISTICS COMPANY With creative problem solvers who deliver integrated solutions. We’ll find a way to deliver: Knowledge Expertise Options A can-do attitude with every shipment and supply chain solution, household move or vehicle repair 2

ABOUT ARCBEST Arc. Best® is a logistics provider with creative problem solvers who deliver integrated solutions. Our customers trust us to fulfill a broad range of supply chain needs, including a full array of less-than-truckload services through our ABF Freight® network and ground expedite shipping through our Panther Premium Logistics® service. We'll find a way to deliver knowledge, expertise and a can-do attitude with every shipment and supply chain solution. 3

OUR VALUES CREATIVITY We create solutions INTEGRITY We do the right thing COLLABORATIO N We work together GROWTH We grow our people and our business EXCELLENCE We exceed expectations WELLNESS We embrace total health 4

OUR VISION 5

SOLUTIONS AND SERVICES LESS-THANTRUCKLOAD EXPEDITE & TIME CRITICAL SUPPLY CHAIN OPTIMIZATION PREMIUM LOGISTICS WAREHOUSING MANAGED TRANSPORTATION FINAL MILE RETAIL LOGISTICS PRODUCT LAUNCH TRADE SHOW SHIPPING INTERNATIONAL AIR & OCEAN 6

RELIABILITY. CONSISTENCY. FLEXIBILITY. Ship freight to and from Mexico with reliable solutions from Arc. Best ®. We have facilities located near the border, sales offices located throughout Mexico and partnerships with Mexico’s largest and most reliable motor carriers. This enables us to offer less-than-truckload, expedite, air freight, air charter, truckload shipping and hand-carry services to almost any location. Our Mexico solutions include less-than-truckload services via the ABF Freight® network and ground expedite solutions through Panther Premium Logistics®. 7

THE ARCBEST ADVANTAGE • Door-to-door service to most points in Mexico • Simplified rate structure • Hazardous materials service • Single invoice includes all freight charges • Cross-border dedicated trailers (no transloading) • Limited through-carrier cargo liability (excess coverage optional) • Payment in dollars • Expedited transloading • Complete online visibility and tracking • Proprietary freight-tracking devices • Customized reporting • Experienced bilingual customer service • 24/7/365 customer support 8

ARCBEST LOCATIONS U. S. Service Centers at the following ports of entry: Mexico Sales Offices located in: • Laredo, TX • Mexico City, MX • El Paso, TX • Monterrey, NL • Rio Grande Valley (Mc. Allen and Brownsville), TX • Guadalajara, JA • San Diego, California • Queretaro, QRO • Ciudad Juarez, CHI 9

Consigne e Shipping from Mexico to USA A Mexican carrier, partnering with Arc. Best, handles shipment to border. B Broker arranges to have the shipment picked up and transported to U. S. and Mexico Customs for entry into the USA. C U. S. Customs clears and releases the shipment; Crossing company delivers shipment to our Service Center in U. S. D Shipment enters the Arc. Best U. S. system for delivery. D C B A Shippe r Service Center Mexico Sales Office Point of Entry 10

Shippe r Shipping from USA to Mexico 1 We deliver to the customer’s broker or forwarder, who then prepares the documents for presentation to both U. S. and Mexico Customs. 2 Freight Forwarder prepares, processes and hires a crossing company to present and transport the shipment through Mexico Customs. 3 Once shipment is cleared through Mexico Customs, the shipment is transported directly to our Mexico partner for transportation to final destination. 4 Arc. Best continues to track and monitor the movement of the shipment until final delivery. 1 2 3 4 Consigne e Service Center Mexico Sales Office Point of Entry 11

POINTS OF ENTRY Laredo Mc. Allen Brownsville El Paso San Diego Nuevo Laredo Reynosa Matamoros Ciudad Juarez Tijuana 12

CUSTOMS CERTIFICATIONS • C-TPAT (Customs-Trade Partnership Against Terrorism) • GSA (General Services Administration) Schedule 48 • IATA (International Air Transport Association) • CSA (Customs Self Assessment) • FAST (Free and Secure Trade Program) • IAC (Indirect Air Carrier) • PIP (Partners in Protections) • ITAR (International Traffic in Arms Regulations) • NCAP (National Customs Automation Process) • ACE (Automated Commercial Environment) 13